Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51822 Reviews

98% of our customers recommend our service to their friends.
Katie
Internet site was very easy to use
Abib
The confirmation I have got had all information correct, but the tickets I have got do not show the name of the passengers and say we are all Male... We are traveling in 4, me my wife, my daughter, and my son.... The weird part is that the confirmation information is all correct, just the tickets seem to have incorrect information...Should I worry ?
Dear Customer, we kindly inform you that gender reported on your voucher is not a problem for boarding. Do not hesitate to contact us for more information, the Staff of Ok-Ferry
Steven
fast transaction best prices
Jesper
excellent -
Russell
Excellent service and website...made the ferry crossing very easy!! Thanks
Juliana
Very efficient online service.
Nancy
Very easy website to understand , navigate and then book. It is a wonderful alternative to waiting in the ticket line. Thank you.
Lina
It was easy to find the tickets and also to make the booking, I now have my tickets e-mailed to me. I am very happy with the service.
Michelle
I was very impressed with this online booking service. Making a reservation for ferries in Italy from Australia can be daunting and we were a little nervous about it. But this website made it very clear and was easy to use. Our tickets arrived promptly and we are confident that we have booked seats for our family on the ferries for the dates and times we need. Thank you.
Anne
Very swift service.
Matjaž
After i bought and print tickets online, i have to wait for diferent tickets again before bording. That is crazy.Regards Matjaž
Dear Customer, unfortunately, many ferry companies they do not provide for the direct release of an e-ticket, but only a voucher to exhibit to the port desk to collect the boarding pass. Thank you, the Staff of Ok-Ferry
Marnick
service is excellent. we booked and a few moments later we had our tickets.
Isobel
An easy to use service that I would use again when n Italy, Grazie , Isobel
Vautier
great service, very fast and clear.
Mikael
Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.
Janet
FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks
Veberic
So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.
Lynette
Quick and easy to use
George
Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male
Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Julia
I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?
Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry
Julie
Very quick and easy
Anina
Brilliant and Website very user friendly ! Thank you xx
Castro
Great booking service. Pretty simple and direct.
Goran
Very good and expeditive. I am very satisfied with your service. Thanks
Mediha
You can show the price and availabilty of car space in the page where you show timings and companies.
Sally
Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.
Isobel
The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!
Stephen
Very easy to book on your website.
Sandra
Excellent. Fast and efficient way to book.
Péter
Ok.
Roni
Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!
Andreasen
Great HomePage. Easy
Jacob
excellent website and very easy to understand and use!
Angela Yan Ling
Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.
Vincent
Very easy
Pitkänen
Fast and reliable, easy to use
Jamel
Excellent staff on line and very helpfull. Grazie
Yashwant Shriniwas
Efficient online booking system !
Arnold
Excellent web site. Very complete
Evelina
It was really fast and efficient :)
Inoglu
Online ticket service was easy and quick.
Aydin
THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS
Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Patricia
Great service! Very easy to navigate and feels secure for electronic payment.
Eric
Very good site. Very easy to compare and to book. I am satisfied with the service.However I do not understand why there are 2 copy's from each traject as they are not valid for boarding. But , no problem when I board I will have them all with me.
Paula
Quick and easy to use website
Kundan
Easy to use and tickets were sent promptly.
Edgardo
Easy and straight forward site
Mark
I called and customer service was helpful and very nice.
Souvik
Excellent service.. Quick and reliable !!!
Kim
Vers easy to use, quick respons