Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52151 Reviews

98% of our customers recommend our service to their friends.
Mary
Very clear website and easy to book
Morash
Excellent very quick and easy. The site is very user-friendly. Thank you
Vanessa
That's a good service!!!
Matias
Todo muy bien
Milind
Very Nice service. Liked the easiness at which the internet booking and payment is handled.
Brandon
The conversion rate was incredibly invalid and almost fraudulent.
Mi Hyun
Efficient and good :)
Finlay
The system is very clear and easy to use .Every detail of my booking was as requested .Tickets were sent by E mail together with all necessary conditions of use.
Zheng
Easy to use & straight forward
John
Multiple steps required but all occurred in sequence without disruption.
David
Far too many steps to finally pay and obtain tickets
Sonja
Very good customer service!
Savannah
Very easy to use
Eileen
online booking process easy.
Edmond
Hello, I spent a long time looking for my tickets on line. No where does it say you have to print out the slip You have emailed, then park in pozzuoli (which isn't easy) then take slip into ticket office, wait in line, then get your tickets printed out! Why can you not send the ticket over the internet like you can with flights!
Dear Customer, we kindly inform you both ferry companies you have traveled with do not issue a e-ticket, but only a voucher you are required to show at the port desk to collect the boarding pass before departure. These are the conditions of the ferry companies and, as a reservation center, we must follow these guidelines. Thank you, the Staff of Ok-Ferry
Jennings
First class service. The booking procedure was clear and easy to follow. The response email arrived as promised as did supporting documents. Thank you Bob and Sally Jennings
Gerardus
Prima website- Duidelijk en doeltreffend!
Peter
Simple, easy and quick to book. THANK YOU!
Ernst
Booking is very easy and convenient. It would be very helpful if you also translate the "prenotazioni" in English.
Gregory
Wonderful service - easy !
Dankers
Up till now everything is good
Ronny
perfect that they called me to correct my booking. Thanks !!
Vernon
The website was easy to use and a prompt service. However, disappointed that the price on the website and the actual price were different- had to pay 37 euros more. Also the tickets were sent even though we hadn't agreed to pay the extra money
Dear Customer, we are very sorry for the inconvenience. This event is unusual as the ferry company chosen, for this specific route, has fixed prices. Please send us an email to give us more details. Best regards, the Staff of Ok-Ferry
Barrow
As there was a problem confirming the booking I was emailed immediately and notified, once the issue was sorted I received a phone call from Italy to UK confirming and asking how I would like to receive the tickets, Excellent service
Pavel
Easy, anyone could use it
Robbie
No problems incurred in booking and payment steps
Mariela
my definite first choice for Aeolian Islands bookings
Amanda
Fast and easy to purchase tickets. Received my tickets by email in the manner of minutes. Sent an email with a questions and received a fast answer back. Can't wait for my upcoming trip to Capri.
Bollinger
service is great and everything worked out well
Nadia
I recently booked a trip to Ischia through Okferry which at last minute was cancelled due to bad weather conditions, Okferry is now in the process of my refund without any problem
Margie
Fast and efficient service. Congrats!
Brett
girl I was talking to was very professional thank you (I’m sorry I don’t remember her name)
Louise
Excellent friendly and fast service.
Albert Peter
All worked excellent!
Berit
The service is god. I would like the ticket you send to me should be valid onboard so I don´t need to go to the ticket stand before boarding to get a new ticket.
Dear Customer, unfortunately some ferry companies do not provide an e-ticket valid for boarding, but only a voucher to show at the port office before departure in order to collect the boarding pass. Thank you, the Staff of Ok-Ferry
Dierick
I'am rather pleased with your service, although it took me -with all the possibilities - about half a day to find the proper transfer to Corsica and fro. One point of criticism: the to the tickets attached conditions of carriage are difficult to read.
Hellis
Website does not explain if time reservations are necessary, recommended or even possible.
Dear Customer, we kindly inform you that for this specific ferry route you do not need to choose a time, but it is only required to select the date. You can use the ticket during the entire day. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry
Steve
Excellent!!
Marcin
My case was complicated - I made several changes in the reservation. The OK-Ferry staff helped me very quickly and friendly. I recommend the service.
Lynetta
Easy to use. Efficient and convenient. And the agent at the port easily found our reservation and printed our tickets
England
A bit expensive compared with England- France rates
Keith
The website is very clear and straightforward, but it was quite difficult to find information on baggage allowances.
Michaël
Very user friendly and clear, informative website. Several useful payment methods. Very quick response/ delivery of the boarding tickets through e-mail. 2 Years ago we had to wait for more than a week to get the boarding tickets delivered by mail. My compliments for the improvements, Michaël.
Ken
You will send us tickets or can we use the email you have already sent? Thanks, Ken
Dear Customer, you are kindly required to print the voucher of the ferry company that we have sent to you by email, and present it to the ticket office at the port to collect the boarding pass. Thank you, the Staff of Ok-Ferry
Jonathan
Such a great service. First I booked my reservation online then they sent me a confirmation e-mail immediately. Now, once the payment is processed, they will send you an electronic version of your tickets. Simple as 1, 2, and 3.
Leigh
An excellent service. Quick and easy to book our ferry tickets.
Johannes
very easy to use and a good overvieuw of all possibilities
Ciril
I thank the professionalism of the operator whom I spoke with.
Izzah Alia Binti
It would be really nice if the tickets is in English Language. Otherwise everything is just great. Keep it up!
Dear Customer, we would like to thank you for your review. Unfortunately, some ferry companies issue tickets only in their original language and we can not make changes, any changes may cause the annullment of the travel document. Thank you, the Staff of Ok-Ferry
Nadezhda
polite and professional operators. It is not so obvious to have this service. Thank you all
