Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Claire
the website is readable and clear, make the dates when selecting the ferry larger at the top though
Arruda
Fast and easy process to buy your tickets.
Calazel
Ok it's correct
Vora
Hi, Very happy with your booking system for ferry. It is fast and very clear to understand. ...Ramesh Vora
Juzar
very nice service
Richard
Easy selection and secure purchase process; prompt confirmation and ticket delivery.
Martin
I discovered this company whilst trying to find a ferry ticket company which was actually navigable and I'm so glad I found them, So efficient and courteous and my tickets arrived within an hour of booking, excellent service. I will most certainly become a regular customer.
Jovan
Great and easy way to book a ferry.
Roman
Very clear and direct website. Good service
Analia
Great Service. I was able to book the tickets easily, fast and check all the different options available before making a decision
Mary
Very clear website and easy to book
Morash
Excellent very quick and easy. The site is very user-friendly. Thank you
Vanessa
That's a good service!!!
Matias
Todo muy bien
Milind
Very Nice service. Liked the easiness at which the internet booking and payment is handled.
Brandon
The conversion rate was incredibly invalid and almost fraudulent.
Mi Hyun
Efficient and good :)
Finlay
The system is very clear and easy to use .Every detail of my booking was as requested .Tickets were sent by E mail together with all necessary conditions of use.
Zheng
Easy to use & straight forward
John
Multiple steps required but all occurred in sequence without disruption.
David
Far too many steps to finally pay and obtain tickets
Sonja
Very good customer service!
Savannah
Very easy to use
Eileen
online booking process easy.
Edmond
Hello, I spent a long time looking for my tickets on line. No where does it say you have to print out the slip You have emailed, then park in pozzuoli (which isn't easy) then take slip into ticket office, wait in line, then get your tickets printed out! Why can you not send the ticket over the internet like you can with flights!
Dear Customer, we kindly inform you both ferry companies you have traveled with do not issue a e-ticket, but only a voucher you are required to show at the port desk to collect the boarding pass before departure. These are the conditions of the ferry companies and, as a reservation center, we must follow these guidelines. Thank you, the Staff of Ok-Ferry
Jennings
First class service. The booking procedure was clear and easy to follow. The response email arrived as promised as did supporting documents. Thank you Bob and Sally Jennings
Gerardus
Prima website- Duidelijk en doeltreffend!
Peter
Simple, easy and quick to book. THANK YOU!
Ernst
Booking is very easy and convenient. It would be very helpful if you also translate the "prenotazioni" in English.
Gregory
Wonderful service - easy !
Dankers
Up till now everything is good
Ronny
perfect that they called me to correct my booking. Thanks !!
Vernon
The website was easy to use and a prompt service. However, disappointed that the price on the website and the actual price were different- had to pay 37 euros more. Also the tickets were sent even though we hadn't agreed to pay the extra money
Dear Customer, we are very sorry for the inconvenience. This event is unusual as the ferry company chosen, for this specific route, has fixed prices. Please send us an email to give us more details. Best regards, the Staff of Ok-Ferry
Barrow
As there was a problem confirming the booking I was emailed immediately and notified, once the issue was sorted I received a phone call from Italy to UK confirming and asking how I would like to receive the tickets, Excellent service
Pavel
Easy, anyone could use it
Robbie
No problems incurred in booking and payment steps
Mariela
my definite first choice for Aeolian Islands bookings
Amanda
Fast and easy to purchase tickets. Received my tickets by email in the manner of minutes. Sent an email with a questions and received a fast answer back. Can't wait for my upcoming trip to Capri.
Bollinger
service is great and everything worked out well
Nadia
I recently booked a trip to Ischia through Okferry which at last minute was cancelled due to bad weather conditions, Okferry is now in the process of my refund without any problem
Margie
Fast and efficient service. Congrats!
Brett
girl I was talking to was very professional thank you (I’m sorry I don’t remember her name)
Louise
Excellent friendly and fast service.
Albert Peter
All worked excellent!
Berit
The service is god. I would like the ticket you send to me should be valid onboard so I don´t need to go to the ticket stand before boarding to get a new ticket.
Dear Customer, unfortunately some ferry companies do not provide an e-ticket valid for boarding, but only a voucher to show at the port office before departure in order to collect the boarding pass. Thank you, the Staff of Ok-Ferry
Dierick
I'am rather pleased with your service, although it took me -with all the possibilities - about half a day to find the proper transfer to Corsica and fro. One point of criticism: the to the tickets attached conditions of carriage are difficult to read.
Hellis
Website does not explain if time reservations are necessary, recommended or even possible.
Dear Customer, we kindly inform you that for this specific ferry route you do not need to choose a time, but it is only required to select the date. You can use the ticket during the entire day. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry
Steve
Excellent!!
Marcin
My case was complicated - I made several changes in the reservation. The OK-Ferry staff helped me very quickly and friendly. I recommend the service.
Lynetta
Easy to use. Efficient and convenient. And the agent at the port easily found our reservation and printed our tickets