On this site we use technical, analytics and, subject to your consent, third-party cookies from selected partners. By clicking " Agree" you consent to receive all marketing cookies. By clicking "Decline", we will not include any marketing cookies. If you would like more information on how active cookies work on the site click here.

Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37915 reviews

 

5
 
42416
4
 
5029
3
 
594
2
 
235
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Kenneth

October 2016

Very fast and convenient

David Noble

October 2016

Very easy to use booking system, excellent site

Ulisses

October 2016

Very good!!!!

Roy

October 2016

Fast and easy

Joseph

October 2016

Excellent Service, reliable, super fast boat and friendly.

Rodrigo

September 2016

VERY GOOD

Richard

September 2016

The booking was confusing and without instructions. For outbound I received one "ticket" for 4 people. I was not informed that I must take what I thought was a ticket was really a voucher. I almost missed the boat because I had to run back to the ticket office to exchange the voucher for the tickets. For the return booking I received 4 separate tickets. These also needed to be exchanged.

Misterferry replies:

Dear customer, we're really sorry for your negative experience, but unfortunately some ferry companies do not issue etickets, valid for boarding, but just a voucher to be exchanged at the ticket office before the departure. As being a reservation center, we have to be strict to the company's conditions.
Anyway, we will certaintly take into account your report for improving our service.Best regards, the Staff of Ok-Ferry

Margaret

September 2016

What an easy, smooth booking system, simple and quick. Hoping our ferry journey is just as smooth and easy, cannot wait to get to Ischia. Highly recommend this service.

Elvie

September 2016

Perfect and accurate

Daria

September 2016

great servis.

Edward

September 2016

It's a very efficient service except would appreciate if the tickets received will be written in English for easier verification.

Misterferry replies:

Dear Customer, we kindly inform you that all ferry companies we work with, including the one you chose, provide us tickets in Italian version only, unfortunately no tickets in English language are available.As being a booking center we strictly have to follow the ferry company policy which doesn't allow us to modify or traslate any boarding document into another language.Best regards, the Staff of Ok-Ferry

Francisco Bravo

September 2016

The online service was quite fast and the overall experience very satisfactory.

Stephen Sadis

September 2016

Great to be able to book online!

Marian Holub

September 2016

Very nice booking system, simple and fast. I am very satisfied. I would recommend to you to include the baggage information for travelers during the booking - e.g. which kind of baggage is included in the price (numbers, dimension) or if it is necessary to buy it for any trip.

Misterferry replies:

Dear Customer,we kindly thank you for your review and suggestion you left us, we will provide to forward it to our competent department.Best regards,the Staff of Ok-Ferry

Ann

September 2016

Very easy service to use

Emily

September 2016

Easy to use- no issues. Looking forward to our trip.

Margo

September 2016

Excellent - found site very easy to use

Michelle

September 2016

Ordering tickets on-line is easy enough but having to print out the tickets is a big challenge. It would be more convenient if we could show the ticket on our smart phone and not have to print it out. I am a visitor in this country without easy access to a printer.

Misterferry replies:

Dear Customer, we kindly inform you that some ferry companies require the customers to check-in before boarding, showing the ticket already printed out. As being a booking center, we just cannot help but observing carefully the conditions of the companies. Best regards, the Staff of Ok-Ferry

Philip

September 2016

Booked online and received tickets straight away, excellent service easy to use, this will save time queuing for tickets when we get there, can't wait to go !!

Salvatore

September 2016

Very easy to search schedules and book travel from Napoli to Capri!

Louise

September 2016

Easy to navigate, find available options and book. The only concern i had was being charged for paypal transaction when i purchased with credit card.

Frances Beverly

September 2016

Very efficient and easy to use

William

September 2016

Adequate for the task, step by step

Pahn

September 2016

the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards

Misterferry replies:

Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.

Kyoungmin

September 2016

very good

Kyoungmin

September 2016

very good.

Akio

September 2016

Great Service

William

September 2016

My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!

James Hehl

September 2016

Great service - easy to use and happy with outcome! A plus!!!

Prasenjit Mazumder

September 2016

Pretty easy to use website. Smooth ticketing process. Quick response to queries. Excellent overall experience.

Moog

September 2016

Very fast and kind!

Gerard

September 2016

Great service, fast, efficient and easy to use. We will definitely use your service for our next trip to Italy.

Craig

September 2016

Clear instructions, prompt delivery of tickets. 5/5

Jay

September 2016

I found the website easy to understand and to navigate. Purchasing tickets for clients was very easy. Jay D'Amato/Frosch Travel Larkspur California

Amélie

September 2016

Very good organisation !!

Marie-Agnes Dittrich

September 2016

thank you, excellent. I made a stupid mistake when I booked, and you helped me out.

Jean-Michel Karagah

September 2016

very easy and simple to book, great

Miha

September 2016

Booking service went smootly without any difficulties. And it only took few minutes.

Wayne

September 2016

I have made 2 separate reservations through your Capri Ferry booking facility. The second booking was very quick and trouble free. The tickets came through instantly. But with the first booking the computer did not process the request properly, the payment window did not come up and I had to seek information help on this. The email response was quick and then we had further delay for the ticket.

Misterferry replies:

Dear customer, we've just checked the reservations you put in our system.
For the first one, unfortunately a system error occurred, and this is the reason why it was delayed.Anyway, we confirm that both reservations are definitely valid, and that the vouchers you requested have been correctly issued.
Best regards, the Staff of Ok-Ferry.

Shust

September 2016

Very easy to understand and made my experience quick and easy

Jean

September 2016

Very excellent service. The only problem is trying to print out the tickets. I have used two different printers and the printing is very unclear. I am concerned that the tickets will not be accepted because it is so difficult to read. The booking number is clear.

Misterferry replies:

Dear customer, we kindly inform you that the ferry company you have booked, issues vouchers.Vouchers have to be exchanged at the ticket office of the company in tickets, the very day of departure.Therefore, it is not necessary to print it out, since it is not valid for boarding.In order to prove your reservation, it is sufficient to show the voucher by phone or tablet at the ticket office of the company.Best regards, the Staff of Ok-Ferry

Graeme Young

September 2016

Online booking worked extremely well. Grazie.

Teresa

September 2016

The booking system is very clear and easy to use and the confirmation arrived immediately to both my inbox and as a text. Excellent service

John

September 2016

Our travel agent booked us on the ferry and she said the website was great. Clear concise and easy to book. She would recommend the site highly.,

Timothy

September 2016

So easy to book - fast safe and secure

Kenneth Mullarkey

September 2016

Brilliant and simple

Claes Norrhede

September 2016

Your booking service was OK

Fadila Zemouri

September 2016

Very simple and clear to book the tickets online. You get the tickets within 5 minutes in your mailbox.

Russell

September 2016

Straight forward service

Leigha Fukasawa

September 2016

Great, easy and quick!