Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews
5
44620
4
5272
3
644
2
251
1
507
98% of our customers recommend our service to their friends.
Allan
just a shame about the booking fees!
Simon
Excellent.
Boris
Easy to use.
Pamela
Booking ferry tickets was quick and simple. I am happy I used OK FERRY booking center.
Margaret
The website is well organized and easy to understand. The tickets were emailed immediately and are accurate. This transaction was totally hassle free!! Thank you for making one step of our trip to Italy so simple.
Rostang
XXXX
Gianluca
It would be useful (also to the benefit of this service) to provide the online forms in different languages.
Stefano
Fast and precise. I received my tickets in less than 5 min.
Soto Brandariz
You have been super efficient and fast!!Bravoooo!!!
Bontinck
Friendly site, no problems !!
Rodrigo
I haven't received the two tickets reserved. Only Capri-Sorrento ticket was sent, still missing Naples-Capri ticket. Thank you.
Dear Customer, we have just forwarded your tickets. Please check your email box. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry
Tomasz
Everything is fine
Geo
Fast and good service👍
Degelaine
Is very good!
Schulz
Excellent.
Ericson
Great service that would have been even better if it was clearer how the baggage rules apply. When do you need to book accessory extra baggage. Orherwise - well done boys an girls!
Wanda
Very easy to book the hydrofoil. I was in a time crunch and this definitely took the pressure off.
Donna
Website is user-friendly
Jan
Reservation system works fine. Only one rebuke: in drop down list of countries is not present my country - Czech Republic.
Gokhan Cem
-
David
Very quick and easy with tickets emailed immediately
Iona
It was a great website and very easy to book online. Look forward to the ferry ride on the Amalfi coast.
Cynthia
Very easy to use and received the email with the tickets promptly. Would use again
Torrieri
It was a good experience. Thanks!
Jonathan
It's great that these can be booked online. Two remarks though. Why the extra €10 booking charge? If already, it should be cheaper to buy online, since it can save employees' time. Secondly, it's a shame there is still a need to go the booth to get the actual tickets. What if there's a line? WHy not give definitive tickets one can immediately use?
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Dana
Very easy!
Neagu
Very good !
Bongjin
thnks
Louise
Excellent service
Evelyn
The online service was efficient however, I thought the service charge was expensive at 12 euros.
Joseph
All good. Very quick
Andrea
Easy booking. Confusing with baggage allowance as you don't get to choose extra bags for some fares and then sometime other times you have to book. I did have to change dates and that was ok except had to pay extra.
Dear Customer, we kindly inform you that different schedules mean different ferry companies operating the chosen route and not all the ferry companies demand an extra fee for baggages. Best regards, the Staff of Ok-Ferry
Andrea
EASY QUICK SERVICE. THANK YOU
Claudia
I appreciate very much that booking can be done in English instead of Italian language.
Jarvis
Easy to use.
Sobonova
The services I am very satisfied. I had a problem with the application of discounts from property and greatly help me. Your staff is very accommodating, helpful and kind. We communicated all my mail and equipped. I am very glad that I chose you. Thank you again. Marcela
Georgia
Quick responses and helpful service :)
Fritz
excellent
Lorene
Hi,I found the process of the booking the tickets painless...thank you. The procedure was set out well. Kind regards Lori
Daniel
Very easy to use
Marianna
Good and quick service!
Polona
easy and comfortable booking
Art
Excellent service. Delivered in a timely fashion what was promised.
Vanessa
Great - again!
Vanessa
Easy, clear and efficient - thank you!
Bernice
Very efficient service...had a query and I received a reply within a few hours :)
Maria Teresa Carlota
It's a very nice and quickly service.
Muna
After struggling with other ferry booking websites I found yours to be very efficient. And even though I let a lot of time lapse between choosing the ferry times and doing the actual booking, the system remembered me. Grazie!
Katie
Internet site was very easy to use
Abib
The confirmation I have got had all information correct, but the tickets I have got do not show the name of the passengers and say we are all Male... We are traveling in 4, me my wife, my daughter, and my son.... The weird part is that the confirmation information is all correct, just the tickets seem to have incorrect information...Should I worry ?
Dear Customer, we kindly inform you that gender reported on your voucher is not a problem for boarding. Do not hesitate to contact us for more information, the Staff of Ok-Ferry
