Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50947 Reviews

98% of our customers recommend our service to their friends.
Joseph
All good. Very quick
Andrea
Easy booking. Confusing with baggage allowance as you don't get to choose extra bags for some fares and then sometime other times you have to book. I did have to change dates and that was ok except had to pay extra.
Dear Customer, we kindly inform you that different schedules mean different ferry companies operating the chosen route and not all the ferry companies demand an extra fee for baggages. Best regards, the Staff of Ok-Ferry
Andrea
EASY QUICK SERVICE. THANK YOU
Claudia
I appreciate very much that booking can be done in English instead of Italian language.
Jarvis
Easy to use.
Sobonova
The services I am very satisfied. I had a problem with the application of discounts from property and greatly help me. Your staff is very accommodating, helpful and kind. We communicated all my mail and equipped. I am very glad that I chose you. Thank you again. Marcela
Georgia
Quick responses and helpful service :)
Fritz
excellent
Lorene
Hi,I found the process of the booking the tickets painless...thank you. The procedure was set out well. Kind regards Lori
Daniel
Very easy to use
Marianna
Good and quick service!
Polona
easy and comfortable booking
Art
Excellent service. Delivered in a timely fashion what was promised.
Vanessa
Great - again!
Vanessa
Easy, clear and efficient - thank you!
Bernice
Very efficient service...had a query and I received a reply within a few hours :)
Maria Teresa Carlota
It's a very nice and quickly service.
Muna
After struggling with other ferry booking websites I found yours to be very efficient. And even though I let a lot of time lapse between choosing the ferry times and doing the actual booking, the system remembered me. Grazie!
Katie
Internet site was very easy to use
Abib
The confirmation I have got had all information correct, but the tickets I have got do not show the name of the passengers and say we are all Male... We are traveling in 4, me my wife, my daughter, and my son.... The weird part is that the confirmation information is all correct, just the tickets seem to have incorrect information...Should I worry ?
Dear Customer, we kindly inform you that gender reported on your voucher is not a problem for boarding. Do not hesitate to contact us for more information, the Staff of Ok-Ferry
Steven
fast transaction best prices
Jesper
excellent -
Russell
Excellent service and website...made the ferry crossing very easy!! Thanks
Juliana
Very efficient online service.
Nancy
Very easy website to understand , navigate and then book. It is a wonderful alternative to waiting in the ticket line. Thank you.
Lina
It was easy to find the tickets and also to make the booking, I now have my tickets e-mailed to me. I am very happy with the service.
Michelle
I was very impressed with this online booking service. Making a reservation for ferries in Italy from Australia can be daunting and we were a little nervous about it. But this website made it very clear and was easy to use. Our tickets arrived promptly and we are confident that we have booked seats for our family on the ferries for the dates and times we need. Thank you.
Anne
Very swift service.
Matjaž
After i bought and print tickets online, i have to wait for diferent tickets again before bording. That is crazy.Regards Matjaž
Dear Customer, unfortunately, many ferry companies they do not provide for the direct release of an e-ticket, but only a voucher to exhibit to the port desk to collect the boarding pass. Thank you, the Staff of Ok-Ferry
Marnick
service is excellent. we booked and a few moments later we had our tickets.
Isobel
An easy to use service that I would use again when n Italy, Grazie , Isobel
Vautier
great service, very fast and clear.
Mikael
Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.
Janet
FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks
Veberic
So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.
Lynette
Quick and easy to use
George
Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male
Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Julia
I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?
Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry
Julie
Very quick and easy
Anina
Brilliant and Website very user friendly ! Thank you xx
Castro
Great booking service. Pretty simple and direct.
Goran
Very good and expeditive. I am very satisfied with your service. Thanks
Mediha
You can show the price and availabilty of car space in the page where you show timings and companies.
Sally
Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.
Isobel
The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!
Stephen
Very easy to book on your website.
Sandra
Excellent. Fast and efficient way to book.
Péter
Ok.
Roni
Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!
Andreasen
Great HomePage. Easy