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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37909 reviews

 

5
 
42409
4
 
5029
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Paula

June 2016

Quick and easy to use website

Kundan

June 2016

Easy to use and tickets were sent promptly.

Edgardo

June 2016

Easy and straight forward site

Mark

June 2016

I called and customer service was helpful and very nice.

Souvik

June 2016

Excellent service.. Quick and reliable !!!

Kim

June 2016

Vers easy to use, quick respons

William

June 2016

Very easy and user friendly

Aschenbrener

June 2016

Easy to use and very understandable

Ellen

June 2016

The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.

Sciard

June 2016

Very easy to book a trip.

Matt

June 2016

Grazie for the online service. I like to book before I arrive. Makes it easier!

Maria Jose

June 2016

We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!

Alberto

June 2016

Thought it was very good and easy to use.

Edelmira Nye

June 2016

Yes, the service was very easy to use and I would recommend it in the future.

Ondrej

June 2016

I hope all will be OK on the day of departure but so far all is good. Thanks.

Dharnendra

June 2016

NICE SERVICE

Wilhelmus

June 2016

Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!

Elemér

June 2016

Fast,correct,I satisfied it.

Andreas

June 2016

Please make an English version of the My Ticket page :-)

Mher

June 2016

it was easy to make a reservation

Claus

June 2016

Fine and efficient

Joao Paulo

June 2016

Your website is very easy!

Potter

June 2016

The ferry service was great. The exact location to leave Naples was very confusing. When we clicked on the map from your link, it took us 4km from where we actually needed to be. Thankfully, a gentleman drove us to the other port. This could be better clarified.

Mikael

June 2016

It seems like outwards and inwards was reversed when I searched on all destinations to Elba.

Gloria Celis

June 2016

fantastic

William

June 2016

Easy and quick!

Ava Marley

June 2016

Straightforward booking process.

Michael

June 2016

Easy and quick to use service

Arran

June 2016

I booked ferries at late notice. There was a change to the stated time and I was immediately telephoned by your agent, Francesca, to notify me of the change (on a Sunday evening I might add). In addition to advising me of this Francesca also assisted with another issue where my bank witheld the payment. I cannot recommend the service highly enough and Francesca deserves a commendation!

Christine

June 2016

I was pleased with your service. It was an easy website to use.

Anthony

June 2016

Very good and fast service.

David

June 2016

Booking fee is a rip off and not fair.

Jeff

June 2016

When we arrived in positano to take the ferry back we were informed that there was no ferry today. It was up to us to try and arrange a refund and get alternative transportation to sorrento. Given that you had our email it was very disappointing to not receive any advance Notice that the ferry was cancelled. more to say but limited characters so such much for feedback

Borja Megias Gomez-Platero

June 2016

All is ok.

Marion

June 2016

OK Ferry provided excellent service on my booking of the ferry service. They were prompt to respond to my queries. All communication was conducted in very good English language which made it even easier. Thanks OK Ferry

Antoni

June 2016

Very easy to book.

John

June 2016

Very easy to complete, I can't wait for the trip.

Van Driessche

June 2016

Fast, detailed, easy to follow..done in a few clicks...!

Sandra

June 2016

This is an excellent service, easy to use and quick delivery of tickets.

Mark

June 2016

fantastic service. getting the ferry information was very easy as was the transaction processing. Tickets arrived shortly after requested.

Elisabeth

June 2016

excellent service

Brian Lamb

June 2016

Excellent quick service

Arno

June 2016

Pleasantly surprised how efficient everything worked, from searching for tickets to booked. paid and in my mail within 15 minutes!

Etienne

June 2016

very efficient and fast.thank you

Natalia

June 2016

EXELLENT

Alex Nogueira

June 2016

Very nice note 10

Thales

June 2016

Very good service!!! Fast and easy!!

Vincelli Giuseppe

June 2016

easy reservation system. Like it

Kristy Loreen

June 2016

Very easy to understand.

Aureliano Cano

June 2016

It was incredible. I paid the round trip tickets before departure, but Caremear did not have any record of the code number not even my name. After 20 min they could manage to infere my name in Naples as well as in Ischia. Id frecomend to but tickets directly with the transport company. Rgds Aurelñiano

Misterferry replies:

Dear Customer, we kindly ask you to write us an email to explain what happened at the port. Thank you, the Staff of Ok-Ferry