Mediterranean ferry booking center

Very Good Website easy to use

Wonderful to be able to reserve ferry tickets ahead of time. Easy to use, just had to use google translate a bit.

Absolutely terrific service. Responded timely to my requests. Helped me decide the best routing for my clients.

The booking procedure was quite simple.It is somewhat expensive and we didn't see any discount for senior passengers. Finally there were some mistakes in the boarding pass details

Dear Customer, please contact us in order to check together your tickets. Thank you. Kins regards, the Staff of Ok-Ferry

We received a quick answer to our request.

We were very happy with clear and easy websit!

The site is easy to use, but for a foreign which does not know every city and stop, it would help to have a description and map for each stop - for instance, Napoli has 4 options, I could not be sure about which one to choose. Also, my wife was labelled "male" in the ticket, although I had no option to add gender when buying! That was upsetting!

Dear Customer, thank you for taking your time for the review, we kindly inform you that, for the ferry companies you selected, gender is not important, it is for this reason that our system does not require this detail. Thank you, the Staff of Ok-Ferry

It was actually hard to find the site, and the fact that my Travel agency did not know how to get from Italy to Sicily didn't make it any easier. When I at last found it, I had no problems using it, and got response very fast.

As I have not yet received my tickets as your email implied, I am not in a position to rate the service provided, please send the email link to print the tickets and I will submit an appropriate review

Dear Customer, we apologize for the inconvenience, we have just sent your tickets by email again. Kind regards, the Staff of Ok-Ferry

Tickets were not sent via email, could not print to board the ferry or call the office as the opening hours were after the departure time at 8.05am. Easier and cheaper to buy tickets at the port costing only 19.10 with no €12 booking fee. Just go straight to the ticket desk at the port.

Dear Customer, the benefit to buy the online voucher is to ensure the place on board at the chosen schedule, without running the risk of arriving to the ticket desk and not find any availability. Thank you, the Ok-Ferry Staff

I haven't received an email the ferry ticket I have booked. If you can include the link for my ticket on this survey, it will be much easier for your customers. Moreover, I live in America, it is not clear if I can book the tickets by using American dollars. I hope you have this information on your website, that way will be easier for anyone to understand the booking information. Overall good job!

Great speedy service . Would use you again certainly. Jean

o.k., friendly,...

Quick, efficient service.

The information regarding the ferry (like open deck, armchair) should be posted at selecting the time. Except for that it is fine.

Handy website because it was in English. However in booking a ferry from Ischia to Sorrento it wasn't clear 1 bag was allowed anyway so I book a bag each at extra cost. It seems I have now booked and paid for 2 bags each.

Quick and easy. The only problem was American Express card payments were not available.

Very simple to follow and very efficient

Service was great. Company went out of the way to alert me that there was an issue with my payment, which allowed me to get things sorted out before I arrived in Italy. I really appreciate this above and beyond step- many companies would not have taken the time to alert me, leaving me in a bind when I arrived. Thank you!

Very pleased with the online service. Buying the tickets I needed was quick and easy.

Service très efficace même le dimanche le personnel vous répond, parlé notre langue et la personne a réglé de suite notre problème de paiement. Merci beaucoup

Tip Top

Excellent, easy to use, quick service . Highly recommend ...

Professional and responsive service. I was able to book easily and then needed a change to my tickets and was accommodated quickly and without hassle. Got my new tickets in no time as promised, and now we're ready to go! Would definitely recommend this service to friends.

Very quick and easy to find dates/times and to go through the booking service.

Excellent service; my only suggestion would be to explain that tickets from Napoli need to be exchanged for boarding passes; without an understanding of Italian, that's not altogether clear.

easy to handle, friendly und very quick

OK Ferry could do no more than they did to help - they helped me with the best value and answered all questions clearly ... in English. The OK customer service manager Alex was easy and friendly to deal with.

I had some problems with Paypal payment, and they were very helpful.

Excellent service. Quick and easy to use and the tickets were emailed to me straight away. Thank you.

excellent booking tool

Great service for sure. MJ

Quick and efficient!

Very Easy to book and navigate

Easy, quick and wonderful way of booking tickets.

I have been pleased with our service . It is very easy to use. The only problem is to know what is "prénom" and "nom" (in french) in your site. You don't use the word "lastname".

I had some initial problems with the credit card transaction, possibly because I was booking from the United States. But I'm very pleased with the follow-up service that was provided to help me solve the problem. I'm glad to have the option to book tickets online before our trip so that we don't have to worry!

Great service

Excellent service- prompt and efficient. Thank you.

If only all booking and confirmation services were as straight forward as this one!

paid and tickets arrived by email. No problem, easy peasy!

Excellent

VERY SIMPLE AND EASY TO USE

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So far so good - we got the tickets. We will have to see how the ferry works

Quick and efficient customer service.

The service was efficient and easy to use. I recommend it highly.

Made booking a ferry really easy, takes the worry away.

Very easy process to book ferry tickets. Quick purchase and printed tickets right from my computer.

Booking went very well and easy