Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Rama
Very efficient booking service - however, the names of the ports is very confusing to a foreigner.
Dear Customer, in our booking summary we have included the exact address of the port of departure in order to facilitate the check-in and boarding procedures. Best regards, the Staff of Ok-Ferry
Bruce
I have a hard time for about a week now trying to booked the Sun & Holiday only return from Capri to Naples at 18:40- but when i tried to book it would not display this time - Also I was trying to find out if the 11:05 from Salerno to Capri does in fact stop at Amalfi as it shows on the schedule but not when you go to purchase the tickets- I did send an email a few days ago but never heard back
Maria
Very good service. Grazie Mille
Tyler
Easy but much more expensive than direct
Whitney
Very easy to book online!
Salvatore
Simple and easy to book
Urbano
E' stato un piacere acquistare i biglietti oneline, mi auguro di trovare lo stesso servizio, facile e veloce, anche all'imbarco. Grazie.
Pricope
Excellent service!
Allison
Very attentive to a Canadian that doesn't know anything about your service
Rachel
Very easy service to use and excited for this trip.
Dale
Your service was very easy and quick to arrange and purchase the tickets for my trip. Outstanding thanks Dale
Kenneth
Actually worked very well. I am renting a car so have no idea what it will be which made it hard to answer questions to get tickets. Also. Said you were sending tickets via email. I received some but across the top it says "not valid for boarding" so not sure what that means. We will see in a month but the plan worked very well
Dear Customer,
you have first received the booking summary which is not valid for boarding but we have also sent you the voucher you are required to print out and show at the ticket office before departure in order to collect the boarding pass.Best regards, the Staff of Ok-Ferry
Bollinger
the service is excellent and very easy to use.. I would definitely recommend OK Ferry. It is much easier coming from the United States to have the ticket already printed. Very good service.
Donica
DIY - Easy to navigate the website, review the schedule and book the tickets!
Susan
Everything was easy to use. Quick service.
Harold
Fast and easy. Condition are to strickly when changing timeschedule 10 days in advanced.
Marilyn
This booking service is very easy to use. I think the €16 booking fee is well work the expense to be able to work in English. I hope the ferry line is as efficient.
Caplan
I originally attempted to book a Ferry with the Directferries.com website. I gave all the details on the 19/8 at 07:24 and believed that I had booked the ferry as I received a an email confirmation. At 21:37 on the 19/8 I received an email telling me that the ferry was unavailable. I then booked the same arrangements with your website and in a few minutes I had the tickets ...an amazing service.
Audrey
I booked twice in 2 days. The first time, i received the confirmation text but never the e-mail. I went to the ticket office snd he didn't find me on the computer. Then he finally gave me a ticket that wasn't the feparture time I choose and that boat was already gone! So I went back to ask for the right ticket and the right time and it was ok. The second time it was all good.
Dear Customer, we kindly inform you we have sent both tickets to the provided email address. Please send us an email to better explain what happened. Kind regards, the Staff of Ok-Ferry
Steve
great staff and easy to use service
Janine
Simple and informative to book on line
Abdulla
easy and safe
Nicole
excellent service and extremely easy to book!!!!
John
Very good
Jessica
The service is very good, however a summary of the purchase on each page would be good to assure the customer that they are purchasing the correct ticket.
Amitabha
The experience is certainly good.. but I'd suggest a small change in the software - please see that ANY incomplete information prevents the page from moving forward. For example, I overlooked and inadvertantly forgot to add the second passenger's name - yet the booking progressed as if nothing happened !!
Erin
Your website is easy to understand and the transaction went smoothly. I hope that the actual experience with the ferry goes so well!
Doster
I was very impresssed by the service of OK Ferry. I ordered and paid for my tickets and in less than 15 minutes, the tickets were delivered to my email. Good Job. I am a travel agent, so I will have to keep this in mind for clients for the future.
Steve
Quick, easy and lots of options. A++
Chretien
Quick and easy
Mr.
Smooth sailing during my booking😉🇮🇹
Sree Lalita
Very pleased with ur service
Kimberlee
Excellent transaction, easily used, thank you!
Rod
Booking was fast and easy. If everything goes as planned, it will be a great experience. I have booked 2 months ahead.
Roger
The communication is good and prompt but we have no tickets attached?
Dear Customer, we kindly inform you we have just forwarded your tickets by email once again. Thank you, the Staff of Ok-Ferry
Rob
very accessible page, unhandy when you want to change place,day and hour of departure that you have to reinfill all the data
Timothy
When I got to the ferry, the crew would not accept the ticket I printed out that I received from you. They said I had to go to the ticket window to exchange it for a ticket. The email clearly said these were tickets. On the page I printed, it said "hand this to the crew member". No where did it say I had to stand in line to exchange it for a real ticket. I almost missed my ferry in line.
Dear Customer, as reported on the voucher "it is mandatory to perform the check-in at the port offices". This notice is marked on the voucher below the tarif's detail. Thank you, the Staff of Ok-Ferry
Santella
Very pleased with service and website was easy to manoeuvre
Garcia
best service and hight qualyti
Barbara
Everything was handled quickly. Notifications were received promptly. The only difficulty was my credit card company which initially blocked the transactions since they were an international purchase. Once I gave my credit card company the go-ahead, the tickets were received promptly! Correspondence was prompt and the person with whom I dealt was courteous and professional.
Delia
Excellent service !!! I was even able to speak to someone on the phone !! Can't wait to take my trip to my Family in Salerno from Sorrento via LaBella marina !!!
Emily
Amazing, quick service!!
James David
Very easy website - to order tickets - paid tickets on line - and tickets were emailed to me to print. A very easy and good website.
Peter
An excellent service, thank you - simple, clear, fast and safe.
Drakeley
Excellent way to book tickets simple and easy to use system with brilliant customer services.
Arlene Antoinette
Website is clear and easy to use.
Kerem
EASY TO PROCEED,
Kasper
Great service when booking our tickets. Due to the international transaction our credit card company denied our booking request twice and both times the team reached out to let us know as well as provided possible solutions. So far great service and looking forward to our trip over to Capri! Thanks for the great customer service!
Justin
Reservations were easy peasy
Dana
It worked and that is all one wants. Great