Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50947 Reviews

98% of our customers recommend our service to their friends.
Mr.
Smooth sailing during my booking😉🇮🇹
Sree Lalita
Very pleased with ur service
Kimberlee
Excellent transaction, easily used, thank you!
Rod
Booking was fast and easy. If everything goes as planned, it will be a great experience. I have booked 2 months ahead.
Roger
The communication is good and prompt but we have no tickets attached?
Dear Customer, we kindly inform you we have just forwarded your tickets by email once again. Thank you, the Staff of Ok-Ferry
Rob
very accessible page, unhandy when you want to change place,day and hour of departure that you have to reinfill all the data
Timothy
When I got to the ferry, the crew would not accept the ticket I printed out that I received from you. They said I had to go to the ticket window to exchange it for a ticket. The email clearly said these were tickets. On the page I printed, it said "hand this to the crew member". No where did it say I had to stand in line to exchange it for a real ticket. I almost missed my ferry in line.
Dear Customer, as reported on the voucher "it is mandatory to perform the check-in at the port offices". This notice is marked on the voucher below the tarif's detail. Thank you, the Staff of Ok-Ferry
Santella
Very pleased with service and website was easy to manoeuvre
Garcia
best service and hight qualyti
Barbara
Everything was handled quickly. Notifications were received promptly. The only difficulty was my credit card company which initially blocked the transactions since they were an international purchase. Once I gave my credit card company the go-ahead, the tickets were received promptly! Correspondence was prompt and the person with whom I dealt was courteous and professional.
Delia
Excellent service !!! I was even able to speak to someone on the phone !! Can't wait to take my trip to my Family in Salerno from Sorrento via LaBella marina !!!
Emily
Amazing, quick service!!
James David
Very easy website - to order tickets - paid tickets on line - and tickets were emailed to me to print. A very easy and good website.
Peter
An excellent service, thank you - simple, clear, fast and safe.
Drakeley
Excellent way to book tickets simple and easy to use system with brilliant customer services.
Arlene Antoinette
Website is clear and easy to use.
Kerem
EASY TO PROCEED,
Kasper
Great service when booking our tickets. Due to the international transaction our credit card company denied our booking request twice and both times the team reached out to let us know as well as provided possible solutions. So far great service and looking forward to our trip over to Capri! Thanks for the great customer service!
Justin
Reservations were easy peasy
Dana
It worked and that is all one wants. Great
Allan
just a shame about the booking fees!
Simon
Excellent.
Boris
Easy to use.
Pamela
Booking ferry tickets was quick and simple. I am happy I used OK FERRY booking center.
Margaret
The website is well organized and easy to understand. The tickets were emailed immediately and are accurate. This transaction was totally hassle free!! Thank you for making one step of our trip to Italy so simple.
Rostang
XXXX
Gianluca
It would be useful (also to the benefit of this service) to provide the online forms in different languages.
Stefano
Fast and precise. I received my tickets in less than 5 min.
Soto Brandariz
You have been super efficient and fast!!Bravoooo!!!
Bontinck
Friendly site, no problems !!
Rodrigo
I haven't received the two tickets reserved. Only Capri-Sorrento ticket was sent, still missing Naples-Capri ticket. Thank you.
Dear Customer, we have just forwarded your tickets. Please check your email box. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry
Tomasz
Everything is fine
Geo
Fast and good service👍
Degelaine
Is very good!
Schulz
Excellent.
Ericson
Great service that would have been even better if it was clearer how the baggage rules apply. When do you need to book accessory extra baggage. Orherwise - well done boys an girls!
Wanda
Very easy to book the hydrofoil. I was in a time crunch and this definitely took the pressure off.
Donna
Website is user-friendly
Jan
Reservation system works fine. Only one rebuke: in drop down list of countries is not present my country - Czech Republic.
Gokhan Cem
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David
Very quick and easy with tickets emailed immediately
Iona
It was a great website and very easy to book online. Look forward to the ferry ride on the Amalfi coast.
Cynthia
Very easy to use and received the email with the tickets promptly. Would use again
Torrieri
It was a good experience. Thanks!
Jonathan
It's great that these can be booked online. Two remarks though. Why the extra €10 booking charge? If already, it should be cheaper to buy online, since it can save employees' time. Secondly, it's a shame there is still a need to go the booth to get the actual tickets. What if there's a line? WHy not give definitive tickets one can immediately use?
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Dana
Very easy!
Neagu
Very good !
Bongjin
thnks
Louise
Excellent service
Evelyn
The online service was efficient however, I thought the service charge was expensive at 12 euros.