Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50947 Reviews

98% of our customers recommend our service to their friends.
Wayne
I have made 2 separate reservations through your Capri Ferry booking facility. The second booking was very quick and trouble free. The tickets came through instantly. But with the first booking the computer did not process the request properly, the payment window did not come up and I had to seek information help on this. The email response was quick and then we had further delay for the ticket.
Dear customer, we've just checked the reservations you put in our system.
For the first one, unfortunately a system error occurred, and this is the reason why it was delayed.Anyway, we confirm that both reservations are definitely valid, and that the vouchers you requested have been correctly issued.
Best regards, the Staff of Ok-Ferry.
Shust
Very easy to understand and made my experience quick and easy
Jean
Very excellent service. The only problem is trying to print out the tickets. I have used two different printers and the printing is very unclear. I am concerned that the tickets will not be accepted because it is so difficult to read. The booking number is clear.
Dear customer, we kindly inform you that the ferry company you have booked, issues vouchers.Vouchers have to be exchanged at the ticket office of the company in tickets, the very day of departure.Therefore, it is not necessary to print it out, since it is not valid for boarding.In order to prove your reservation, it is sufficient to show the voucher by phone or tablet at the ticket office of the company.Best regards, the Staff of Ok-Ferry
Young
Online booking worked extremely well. Grazie.
Teresa
The booking system is very clear and easy to use and the confirmation arrived immediately to both my inbox and as a text. Excellent service
John
Our travel agent booked us on the ferry and she said the website was great. Clear concise and easy to book. She would recommend the site highly.,
Timothy
So easy to book - fast safe and secure
Mullarkey
Brilliant and simple
Norrhede
Your booking service was OK
Zemouri
Very simple and clear to book the tickets online. You get the tickets within 5 minutes in your mailbox.
Russell
Straight forward service
Fukasawa
Great, easy and quick!
Steven
I am the type of person who does not like to hunt for information. This website was very easy to navigate and I got my tickets extremely fast. The only thing I wish there had been an information box was where it asked about extra luggage....I was not sure if extra luggage meant more than 1 carry on, so I just assumed it did, and paid for 1 extra bag per person. Thank you!
Ricardo
perfect for people who wants to avoid queues
Nancy
Excellent. Service is fast and efficient. Definitely would use ok ferry again.
Joseph
The online booking service is very good. However, the last time I booked we could not board with the document we received by email - we had to exchange it in the ferry ticket office for boarding passes. This is a little bit frustrating as it would be easier to board immediately with the electronic document. Apart from that, no problems whatsoever.
Dear Customer, we kindly inform you that on the voucher we have sent by email is reported the notice "Mandatory collection of the boarding pass at the port ticket office at least 15 minutes before departure". Best regards, the Staff of Ok-Ferry
John
good service easy to book. No problem with tickets by e mail
Kunth
Perfect Service
Spirn
Good online
Catarina
Easy and quick.
Rama
Very efficient booking service - however, the names of the ports is very confusing to a foreigner.
Dear Customer, in our booking summary we have included the exact address of the port of departure in order to facilitate the check-in and boarding procedures. Best regards, the Staff of Ok-Ferry
Bruce
I have a hard time for about a week now trying to booked the Sun & Holiday only return from Capri to Naples at 18:40- but when i tried to book it would not display this time - Also I was trying to find out if the 11:05 from Salerno to Capri does in fact stop at Amalfi as it shows on the schedule but not when you go to purchase the tickets- I did send an email a few days ago but never heard back
Maria
Very good service. Grazie Mille
Tyler
Easy but much more expensive than direct
Whitney
Very easy to book online!
Salvatore
Simple and easy to book
Urbano
E' stato un piacere acquistare i biglietti oneline, mi auguro di trovare lo stesso servizio, facile e veloce, anche all'imbarco. Grazie.
Pricope
Excellent service!
Allison
Very attentive to a Canadian that doesn't know anything about your service
Rachel
Very easy service to use and excited for this trip.
Dale
Your service was very easy and quick to arrange and purchase the tickets for my trip. Outstanding thanks Dale
Kenneth
Actually worked very well. I am renting a car so have no idea what it will be which made it hard to answer questions to get tickets. Also. Said you were sending tickets via email. I received some but across the top it says "not valid for boarding" so not sure what that means. We will see in a month but the plan worked very well
Dear Customer,
you have first received the booking summary which is not valid for boarding but we have also sent you the voucher you are required to print out and show at the ticket office before departure in order to collect the boarding pass.Best regards, the Staff of Ok-Ferry
Bollinger
the service is excellent and very easy to use.. I would definitely recommend OK Ferry. It is much easier coming from the United States to have the ticket already printed. Very good service.
Donica
DIY - Easy to navigate the website, review the schedule and book the tickets!
Susan
Everything was easy to use. Quick service.
Harold
Fast and easy. Condition are to strickly when changing timeschedule 10 days in advanced.
Marilyn
This booking service is very easy to use. I think the €16 booking fee is well work the expense to be able to work in English. I hope the ferry line is as efficient.
Caplan
I originally attempted to book a Ferry with the Directferries.com website. I gave all the details on the 19/8 at 07:24 and believed that I had booked the ferry as I received a an email confirmation. At 21:37 on the 19/8 I received an email telling me that the ferry was unavailable. I then booked the same arrangements with your website and in a few minutes I had the tickets ...an amazing service.
Audrey
I booked twice in 2 days. The first time, i received the confirmation text but never the e-mail. I went to the ticket office snd he didn't find me on the computer. Then he finally gave me a ticket that wasn't the feparture time I choose and that boat was already gone! So I went back to ask for the right ticket and the right time and it was ok. The second time it was all good.
Dear Customer, we kindly inform you we have sent both tickets to the provided email address. Please send us an email to better explain what happened. Kind regards, the Staff of Ok-Ferry
Steve
great staff and easy to use service
Janine
Simple and informative to book on line
Abdulla
easy and safe
Nicole
excellent service and extremely easy to book!!!!
John
Very good
Jessica
The service is very good, however a summary of the purchase on each page would be good to assure the customer that they are purchasing the correct ticket.
Amitabha
The experience is certainly good.. but I'd suggest a small change in the software - please see that ANY incomplete information prevents the page from moving forward. For example, I overlooked and inadvertantly forgot to add the second passenger's name - yet the booking progressed as if nothing happened !!
Erin
Your website is easy to understand and the transaction went smoothly. I hope that the actual experience with the ferry goes so well!
Doster
I was very impresssed by the service of OK Ferry. I ordered and paid for my tickets and in less than 15 minutes, the tickets were delivered to my email. Good Job. I am a travel agent, so I will have to keep this in mind for clients for the future.
Steve
Quick, easy and lots of options. A++
Chretien
Quick and easy