Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Elvie
Perfect and accurate
Daria
great servis.
Edward
It's a very efficient service except would appreciate if the tickets received will be written in English for easier verification.
Dear Customer, we kindly inform you that all ferry companies we work with, including the one you chose, provide us tickets in Italian version only, unfortunately no tickets in English language are available.As being a booking center we strictly have to follow the ferry company policy which doesn't allow us to modify or traslate any boarding document into another language.Best regards, the Staff of Ok-Ferry
Bravo
The online service was quite fast and the overall experience very satisfactory.
Sadis
Great to be able to book online!
Holub
Very nice booking system, simple and fast. I am very satisfied. I would recommend to you to include the baggage information for travelers during the booking - e.g. which kind of baggage is included in the price (numbers, dimension) or if it is necessary to buy it for any trip.
Dear Customer,we kindly thank you for your review and suggestion you left us, we will provide to forward it to our competent department.Best regards,the Staff of Ok-Ferry
Ann
Very easy service to use
Emily
Easy to use- no issues. Looking forward to our trip.
Margo
Excellent - found site very easy to use
Michelle
Ordering tickets on-line is easy enough but having to print out the tickets is a big challenge. It would be more convenient if we could show the ticket on our smart phone and not have to print it out. I am a visitor in this country without easy access to a printer.
Dear Customer, we kindly inform you that some ferry companies require the customers to check-in before boarding, showing the ticket already printed out. As being a booking center, we just cannot help but observing carefully the conditions of the companies. Best regards, the Staff of Ok-Ferry
Philip
Booked online and received tickets straight away, excellent service easy to use, this will save time queuing for tickets when we get there, can't wait to go !!
Salvatore
Very easy to search schedules and book travel from Napoli to Capri!
Louise
Easy to navigate, find available options and book. The only concern i had was being charged for paypal transaction when i purchased with credit card.
Frances Beverly
Very efficient and easy to use
William
Adequate for the task, step by step
Pahn
the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards
Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.
Kyoungmin
very good
Kyoungmin
very good.
Akio
Great Service
William
My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!
James Hehl
Great service - easy to use and happy with outcome! A plus!!!
Mazumder
Pretty easy to use website. Smooth ticketing process. Quick response to queries. Excellent overall experience.
Moog
Very fast and kind!
Gerard
Great service, fast, efficient and easy to use. We will definitely use your service for our next trip to Italy.
Craig
Clear instructions, prompt delivery of tickets. 5/5
Jay
I found the website easy to understand and to navigate. Purchasing tickets for clients was very easy. Jay D'Amato/Frosch Travel Larkspur California
Amélie
Very good organisation !!
Dittrich
thank you, excellent. I made a stupid mistake when I booked, and you helped me out.
Karagah
very easy and simple to book, great
Miha
Booking service went smootly without any difficulties. And it only took few minutes.
Wayne
I have made 2 separate reservations through your Capri Ferry booking facility. The second booking was very quick and trouble free. The tickets came through instantly. But with the first booking the computer did not process the request properly, the payment window did not come up and I had to seek information help on this. The email response was quick and then we had further delay for the ticket.
Dear customer, we've just checked the reservations you put in our system.
For the first one, unfortunately a system error occurred, and this is the reason why it was delayed.Anyway, we confirm that both reservations are definitely valid, and that the vouchers you requested have been correctly issued.
Best regards, the Staff of Ok-Ferry.
Shust
Very easy to understand and made my experience quick and easy
Jean
Very excellent service. The only problem is trying to print out the tickets. I have used two different printers and the printing is very unclear. I am concerned that the tickets will not be accepted because it is so difficult to read. The booking number is clear.
Dear customer, we kindly inform you that the ferry company you have booked, issues vouchers.Vouchers have to be exchanged at the ticket office of the company in tickets, the very day of departure.Therefore, it is not necessary to print it out, since it is not valid for boarding.In order to prove your reservation, it is sufficient to show the voucher by phone or tablet at the ticket office of the company.Best regards, the Staff of Ok-Ferry
Young
Online booking worked extremely well. Grazie.
Teresa
The booking system is very clear and easy to use and the confirmation arrived immediately to both my inbox and as a text. Excellent service
John
Our travel agent booked us on the ferry and she said the website was great. Clear concise and easy to book. She would recommend the site highly.,
Timothy
So easy to book - fast safe and secure
Mullarkey
Brilliant and simple
Norrhede
Your booking service was OK
Zemouri
Very simple and clear to book the tickets online. You get the tickets within 5 minutes in your mailbox.
Russell
Straight forward service
Fukasawa
Great, easy and quick!
Steven
I am the type of person who does not like to hunt for information. This website was very easy to navigate and I got my tickets extremely fast. The only thing I wish there had been an information box was where it asked about extra luggage....I was not sure if extra luggage meant more than 1 carry on, so I just assumed it did, and paid for 1 extra bag per person. Thank you!
Ricardo
perfect for people who wants to avoid queues
Nancy
Excellent. Service is fast and efficient. Definitely would use ok ferry again.
Joseph
The online booking service is very good. However, the last time I booked we could not board with the document we received by email - we had to exchange it in the ferry ticket office for boarding passes. This is a little bit frustrating as it would be easier to board immediately with the electronic document. Apart from that, no problems whatsoever.
Dear Customer, we kindly inform you that on the voucher we have sent by email is reported the notice "Mandatory collection of the boarding pass at the port ticket office at least 15 minutes before departure". Best regards, the Staff of Ok-Ferry
John
good service easy to book. No problem with tickets by e mail
Kunth
Perfect Service
Spirn
Good online
Catarina
Easy and quick.