On this site we use technical, analytics and, subject to your consent, third-party cookies from selected partners. By clicking " Agree" you consent to receive all marketing cookies. By clicking "Decline", we will not include any marketing cookies. If you would like more information on how active cookies work on the site click here.

Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37889 reviews

 

5
 
42392
4
 
5029
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

James David

August 2016

Very easy website - to order tickets - paid tickets on line - and tickets were emailed to me to print. A very easy and good website.

Peter

August 2016

An excellent service, thank you - simple, clear, fast and safe.

Drakeley

August 2016

Excellent way to book tickets simple and easy to use system with brilliant customer services.

Arlene Antoinette

August 2016

Website is clear and easy to use.

Kerem

August 2016

EASY TO PROCEED,

William Kasper

August 2016

Great service when booking our tickets. Due to the international transaction our credit card company denied our booking request twice and both times the team reached out to let us know as well as provided possible solutions. So far great service and looking forward to our trip over to Capri! Thanks for the great customer service!

Justin

August 2016

Reservations were easy peasy

Dana

August 2016

It worked and that is all one wants. Great

Allan

August 2016

just a shame about the booking fees!

Simon

August 2016

Excellent.

Boris

August 2016

Easy to use.

Pamela

August 2016

Booking ferry tickets was quick and simple. I am happy I used OK FERRY booking center.

Margaret

August 2016

The website is well organized and easy to understand. The tickets were emailed immediately and are accurate. This transaction was totally hassle free!! Thank you for making one step of our trip to Italy so simple.

Michel Rostang

August 2016

XXXX

Gianluca

August 2016

It would be useful (also to the benefit of this service) to provide the online forms in different languages.

Stefano

August 2016

Fast and precise. I received my tickets in less than 5 min.

Maria Fernanda Soto Brandariz

July 2016

You have been super efficient and fast!!Bravoooo!!!

Bontinck

July 2016

Friendly site, no problems !!

Rodrigo

July 2016

I haven't received the two tickets reserved. Only Capri-Sorrento ticket was sent, still missing Naples-Capri ticket. Thank you.

Misterferry replies:

Dear Customer, we have just forwarded your tickets. Please check your email box. Should you need any further information do not hesitate to contact us, the Staff of Ok-Ferry

Tomasz

July 2016

Everything is fine

Geo

July 2016

Fast and good service👍

Degelaine

July 2016

Is very good!

Schulz

July 2016

Excellent.

Andreas Ericson

July 2016

Great service that would have been even better if it was clearer how the baggage rules apply. When do you need to book accessory extra baggage. Orherwise - well done boys an girls!

Wanda

July 2016

Very easy to book the hydrofoil. I was in a time crunch and this definitely took the pressure off.

Donna

July 2016

Website is user-friendly

Jan

July 2016

Reservation system works fine. Only one rebuke: in drop down list of countries is not present my country - Czech Republic.

Gokhan Cem

July 2016

-

David

July 2016

Very quick and easy with tickets emailed immediately

Iona

July 2016

It was a great website and very easy to book online. Look forward to the ferry ride on the Amalfi coast.

Cynthia

July 2016

Very easy to use and received the email with the tickets promptly. Would use again

Lisa Torrieri

July 2016

It was a good experience. Thanks!

Jonathan

July 2016

It's great that these can be booked online. Two remarks though. Why the extra €10 booking charge? If already, it should be cheaper to buy online, since it can save employees' time. Secondly, it's a shame there is still a need to go the booth to get the actual tickets. What if there's a line? WHy not give definitive tickets one can immediately use?

Misterferry replies:

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Dana

July 2016

Very easy!

Neagu

July 2016

Very good !

Bongjin

July 2016

thnks

Louise

July 2016

Excellent service

Evelyn

July 2016

The online service was efficient however, I thought the service charge was expensive at 12 euros.

Joseph

July 2016

All good. Very quick

Andrea

July 2016

Easy booking. Confusing with baggage allowance as you don't get to choose extra bags for some fares and then sometime other times you have to book. I did have to change dates and that was ok except had to pay extra.

Misterferry replies:

Dear Customer, we kindly inform you that different schedules mean different ferry companies operating the chosen route and not all the ferry companies demand an extra fee for baggages. Best regards, the Staff of Ok-Ferry

Andrea

July 2016

EASY QUICK SERVICE. THANK YOU

Claudia

July 2016

I appreciate very much that booking can be done in English instead of Italian language.

Robert Jarvis

July 2016

Easy to use.

Marcela Sobonova

July 2016

The services I am very satisfied. I had a problem with the application of discounts from property and greatly help me. Your staff is very accommodating, helpful and kind. We communicated all my mail and equipped. I am very glad that I chose you. Thank you again. Marcela

Georgia

July 2016

Quick responses and helpful service :)

Gurtner Fritz

July 2016

excellent

Lorene

July 2016

Hi,I found the process of the booking the tickets painless...thank you. The procedure was set out well. Kind regards Lori

Daniel

July 2016

Very easy to use

Marianna

July 2016

Good and quick service!

Polona

July 2016

easy and comfortable booking