Mediterranean ferry booking center

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

Average rating

4,82 / 5

Based on 51294 Reviews

5

44620

4

5272

3

644

2

251

1

507

98% of our customers recommend our service to their friends.

Paul

June 2017

Excellent service.

Burzaco Malo

June 2017

very convenient service, and very helpful staff

Veronez

June 2017

Easy and fast booking.

Ronald

June 2017

Brilliant. , great service. Quick and easy. Thank you

Aubrey

June 2017

Service was great. Responses were very timely and the booking was easy!

Basiri

June 2017

Five stars for sure!

Hayes

June 2017

Quick, and perfecto. The service and the ticket receipt was fantastic

Maree

June 2017

Very efficient service

Judith

June 2017

efficient, easy and prompt ticketing-- VERY satisfied!

Stein Erik

June 2017

OK

Katarina

June 2017

useful but somewhat expensive service

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Daniel

June 2017

Very easy and user friendly. I suggest you add a feature, so that we don't need to print the ticket.we should be able to just use our phone to show the ticket.

Dear customer, we really appreciate your review and we kindly inform you that with the voucher received from us you can go directly to the port and switch it with the boarding pass at the ticket office showing it from your electronic device. For further informations do not hesitate to contact us. Best regards, Ok-Ferry staff.

Vardalis

June 2017

Perfect service

John

June 2017

Excellent Service

Monica

June 2017

not clear if baggage cost more or not and how to purchase for extra luggage

Dear Customer, we kindly inform you that in the ticket you have purchased is already included a hand luggage per person. Any extra luggage can be added to the ticket during the check-in procedure at the port desk. Thank you, the Staff of Ok-Ferry

Christopher N

June 2017

Very easy to book on line. We look forward to seeing the beautiful Amalfi coast from the ocean!!

John

June 2017

Very helpful customer service when online payment problems were experienced Very professional

Stewart

June 2017

Great.

Walton

June 2017

Excellent. Quick and very efficient service.

John

June 2017

Fast and efficient. Great resource for securing ferry travel during Italian high season.

Ellen

June 2017

Service charge is a bit high.

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Meghan

June 2017

Great service, easy to find the right ferry for your journey. 5 stars

Alberto

June 2017

It's a very friendly page

Andrei

June 2017

Booking service is good. But it is unbelievable that with reservation code must go for a printed ticket to the desk because cannot scan them in phone .

Dear Customer, unfortunately, some ferry companies do not issue a valid e-ticket for boarding, but only a voucher which must be converted to the port ticket before departure. This is a direct disposal of the ferry company, independent from our reservation center. Thank you, the Staff of Ok-Ferry

Jac

June 2017

Good service!

Gülsüm

June 2017

There is a problem to get back to payment phase in the booking if you cannot succeed. Bu the staff is quite helpful with online questions.

Rebrkah

June 2017

Valentina was incredibly responsive and helpful!

Webb

June 2017

Very good

Michelle

June 2017

Very simple service to use for booking.

Joseph

June 2017

excellent web site, easy to navigate, translation is perfect. i hope the journey is safe and quick

Linda

June 2017

EXCELLENT SERVICE QUICK AND EASY

Carol

June 2017

The website is very good and booking was easy. I did have a question and they emailed me right away. Just know that they send you a voucher that you need to redeem at the Port Office to receive your tickets at least 30 minutes before the ferry departs.

Kay

June 2017

It is so easy to book our ferry tickets online. No trying to figure it out when we get there.

Rosario

June 2017

I WAS VERY IMPRESS WHIT THE SERVECES THANK YOU VERY MUCH THE BEST EVER

Wojciech

May 2017

OK.

Ayub

May 2017

Found it easy to navigate (excuse pun). However think it would be nice if it could display the type of boat being used (ferry/slow ferry/hydrofoil) as I could only gauge this by the time taken for the crossing.

Dear Customer, thank you for your review. We kindly inform you that when booking online you have the chance to understand if the carrier is a ferry or hydrofoil simply by the icon next to the departure time: if the icon is a car with a red X, it means it's a hydrofoil. For further information please contact us at +39 0565912191. The Staff of Ok-Ferry

Christina

May 2017

Very efficient and friendly website!

Plowman

May 2017

The booking service was very easy to use. There are many trips to choose from. In my case it was Sorrento to Capri and back. The payment was simple and confirmation of the booking plus tickets emailed as pdfs immediately. I've printed everything off and now look forward to our day on Capri.

Jayne

May 2017

Good pricez and srldction. Eady to us. Confirmation and tickets came by email without a problem.

Martin

May 2017

it need more language this page. How about chinese?

Dear customer, we kindly inform you that on our website you have the possibility to choose between more languages such as italian, english, german, french or spanish. We thank you for your feedback. Thank you - Staff of Ok Ferry

Melissa

May 2017

Fast service, easy to use site, only problem was that it shows ferries with the company sauve but they do not exist after u click on them, maybe a technical problem that needs to be fixed

Ciobanu

May 2017

Been taking ferrys from Hongkong , Macao , Greece and now my first time in Italy wrote the hour wrong and got back to your company within the first 15 minutes - been asked for a 15 euros difference for adjustment :) , it's not the money but the idea . Unfortunately this is no service but a rip off and I will make sure to be first and last time .

Dear Customer, we apologize for your negative review, we kindly inform you that, as a reservation center, we must observe terms and conditions of the ferry company to modify a ticket. We remain at your disposal for any further information, the Staff of Ok-ferry

Gerasimos

May 2017

The website is super clear. Very easy to find the perfect date/time schedule. Pricing for ferry is fair and clear. In 5min booked and received tickets! Thank you!

David

May 2017

Good website. Easy to book and prompt in sending the tickets.

Jeffrey

May 2017

Excellent, easy to understand and use online.

Wanda

May 2017

The website was very informative and it was very easy to book the ferry tickets. Thank you!

Calhorda

May 2017

very giood

Yvonne

May 2017

The process was very simple. However, my nationality is listed as IT when I'm actually American. I didn't see a box where you asked for my nationality. I hope this will not be a problem when I board.

Dear Customer, we confirm nationality is not relevant for boarding. Best regards, the Staff of Ok-Ferry

Ana Lilia

May 2017

OK Ferry, The ferry's booking center was so easy to book and faster. Thank you for all your service Ana

Hrvoje

May 2017

Easy acces , user friendly interface, fast. Excellent. 5 stars !

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