Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Paul
Excellent service.
Burzaco Malo
very convenient service, and very helpful staff
Veronez
Easy and fast booking.
Ronald
Brilliant. , great service. Quick and easy. Thank you
Aubrey
Service was great. Responses were very timely and the booking was easy!
Basiri
Five stars for sure!
Hayes
Quick, and perfecto. The service and the ticket receipt was fantastic
Maree
Very efficient service
Judith
efficient, easy and prompt ticketing-- VERY satisfied!
Stein Erik
OK
Katarina
useful but somewhat expensive service
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Daniel
Very easy and user friendly. I suggest you add a feature, so that we don't need to print the ticket.we should be able to just use our phone to show the ticket.
Dear customer, we really appreciate your review and we kindly inform you that with the voucher received from us you can go directly to the port and switch it with the boarding pass at the ticket office showing it from your electronic device. For further informations do not hesitate to contact us. Best regards, Ok-Ferry staff.
Vardalis
Perfect service
John
Excellent Service
Monica
not clear if baggage cost more or not and how to purchase for extra luggage
Dear Customer, we kindly inform you that in the ticket you have purchased is already included a hand luggage per person. Any extra luggage can be added to the ticket during the check-in procedure at the port desk. Thank you, the Staff of Ok-Ferry
Christopher N
Very easy to book on line. We look forward to seeing the beautiful Amalfi coast from the ocean!!
John
Very helpful customer service when online payment problems were experienced Very professional
Stewart
Great.
Walton
Excellent. Quick and very efficient service.
John
Fast and efficient. Great resource for securing ferry travel during Italian high season.
Ellen
Service charge is a bit high.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Meghan
Great service, easy to find the right ferry for your journey. 5 stars
Alberto
It's a very friendly page
Andrei
Booking service is good. But it is unbelievable that with reservation code must go for a printed ticket to the desk because cannot scan them in phone .
Dear Customer, unfortunately, some ferry companies do not issue a valid e-ticket for boarding, but only a voucher which must be converted to the port ticket before departure. This is a direct disposal of the ferry company, independent from our reservation center. Thank you, the Staff of Ok-Ferry
Jac
Good service!
Gülsüm
There is a problem to get back to payment phase in the booking if you cannot succeed. Bu the staff is quite helpful with online questions.
Rebrkah
Valentina was incredibly responsive and helpful!
Webb
Very good
Michelle
Very simple service to use for booking.
Joseph
excellent web site, easy to navigate, translation is perfect. i hope the journey is safe and quick
Linda
EXCELLENT SERVICE QUICK AND EASY
Carol
The website is very good and booking was easy. I did have a question and they emailed me right away. Just know that they send you a voucher that you need to redeem at the Port Office to receive your tickets at least 30 minutes before the ferry departs.
Kay
It is so easy to book our ferry tickets online. No trying to figure it out when we get there.
Rosario
I WAS VERY IMPRESS WHIT THE SERVECES THANK YOU VERY MUCH THE BEST EVER
Wojciech
OK.
Ayub
Found it easy to navigate (excuse pun). However think it would be nice if it could display the type of boat being used (ferry/slow ferry/hydrofoil) as I could only gauge this by the time taken for the crossing.
Dear Customer, thank you for your review. We kindly inform you that when booking online you have the chance to understand if the carrier is a ferry or hydrofoil simply by the icon next to the departure time: if the icon is a car with a red X, it means it's a hydrofoil. For further information please contact us at +39 0565912191. The Staff of Ok-Ferry
Christina
Very efficient and friendly website!
Plowman
The booking service was very easy to use. There are many trips to choose from. In my case it was Sorrento to Capri and back. The payment was simple and confirmation of the booking plus tickets emailed as pdfs immediately. I've printed everything off and now look forward to our day on Capri.
Jayne
Good pricez and srldction. Eady to us. Confirmation and tickets came by email without a problem.
Martin
it need more language this page. How about chinese?
Dear customer, we kindly inform you that on our website you have the possibility to choose between more languages such as italian, english, german, french or spanish. We thank you for your feedback. Thank you - Staff of Ok Ferry
Melissa
Fast service, easy to use site, only problem was that it shows ferries with the company sauve but they do not exist after u click on them, maybe a technical problem that needs to be fixed
Ciobanu
Been taking ferrys from Hongkong , Macao , Greece and now my first time in Italy wrote the hour wrong and got back to your company within the first 15 minutes - been asked for a 15 euros difference for adjustment :) , it's not the money but the idea . Unfortunately this is no service but a rip off and I will make sure to be first and last time .
Dear Customer, we apologize for your negative review, we kindly inform you that, as a reservation center, we must observe terms and conditions of the ferry company to modify a ticket. We remain at your disposal for any further information, the Staff of Ok-ferry
Gerasimos
The website is super clear. Very easy to find the perfect date/time schedule. Pricing for ferry is fair and clear. In 5min booked and received tickets! Thank you!
David
Good website. Easy to book and prompt in sending the tickets.
Jeffrey
Excellent, easy to understand and use online.
Wanda
The website was very informative and it was very easy to book the ferry tickets. Thank you!
Calhorda
very giood
Yvonne
The process was very simple. However, my nationality is listed as IT when I'm actually American. I didn't see a box where you asked for my nationality. I hope this will not be a problem when I board.
Dear Customer, we confirm nationality is not relevant for boarding. Best regards, the Staff of Ok-Ferry
Ana Lilia
OK Ferry, The ferry's booking center was so easy to book and faster. Thank you for all your service Ana
Hrvoje
Easy acces , user friendly interface, fast. Excellent. 5 stars !