Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews

98% of our customers recommend our service to their friends.
Alsuwailem
Great and quick service.
Darlene
Service was great! Tickets arrived by email. I'd recommend to others.
Madeline
i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson
Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff
Bruce
Perfect
Judah
Excellent service and very easy to book.
Yvette Louise
Easy to navigate website and effortless booking and payment process!
Carmen
Easy to use.
Kira
It was very satisfactory!
Attrill
Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.
Guilherme
Great website!
Elena
The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you
Lawrence
Very easy to use - thank you (Grazie)
De Korte
Very good
Brandon
Easy to use service with great communication, looking forward to our trip to Capri.
Hochard
Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.
Thomas
Easy and fast booking!
Paulo Roberto
Very easy and friendly to book.
Meredith
Very quick, precise and professional. Just not clear if baggage is included or if not, how to add to booking.
Dear customer, we thank you for your review and we kindly inform you that with your voucher now, you can carry with you a 50x30x15cm dimension's luggage. In case you have a bigger luggage, we inform you that you can easily buy the extra measure at the counter at the port. Best regards, Ok-ferry staff.
Roth
Very simple and fast
Marielle
The system was extremely easy to use and find exactly what you needed
Pia Pilgaard
Very easy to book online, so very satisfied.
Foster
Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.
Stephen
Very quick and easy
Fanny
After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Gieslle
no problem finding all the information and making the reservations, hope the service is also as smooth!
Raissa
.
Mark
Easy to book
Thomas
Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.
Lauren
5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!
Samantha
Easy booking thankyou!
Carlene
It was so easy to purchase my ferry ride.
Dietz
Easy to navigate and book tickets
Sinodinos
Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site
William
I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.
Tirupam
It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Mark
Very straightforward, Easy to navigate.
Seungeon
why do i have to pay booking fee? i can't understand
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Luis
Excellent, user friendly!
Sorensen
I have 2 times now, and everything was easy, and no problems.
Marcos
Perfect.
Byrne
Very efficient service - I was very impressed.
Herrera
PT-BR - O serviço prestado é muito bom, extremamente simples e rápido. Recomendo fortemente. Muito Obrigado IT - Il servizio è molto buono, molto semplice e veloce. Consiglio vivamente. Grazie mille ENG - The service is very good, very quick and easy. I recommend.
Raman
Very fast and efficient booking. Got a free wine voucher as compliment.
Janet
Easy to navigate. Only problem was my sister booked at same time. She got email, after paying saying that there was no longer any room available. We had to go on separate Ferry's. That was upsetting. She got to the island an hour before I did and had to wait for me.
Dear customer,we are sorry for this, but we kindly inform you that as we are a reservation center, we are forced to adhere to the naval company's availability. Best regards, Ok-ferry staff
Dagmar
Very good, thank's
Richard
Booking was simple and quick. Thank you!
Richard
Easy to book, and quick too. Thank you!
Perez
Everything was clear. boat was on schedule.
Rodrigo
fast and secure
Mariaan
Fast and efficient