Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews
5
44853
4
5285
3
648
2
251
1
510
98% of our customers recommend our service to their friends.
David
The reservation process was easy and straightforward
Raelene
no problems. except it did take some time to receive confirmation.
Ian
Excellent service and quick. Further clarity over the size of luggage allowed would be useful. We have booked extra luggage but not entirely sure whether its require
Jannie
Fine service
Reid
You said I could buy tickets. The email asked me to tell you what I thought of you selling me tickets. BUT YOU DID NOT SELL ME TICKETS! You sold me a stupid voucher, which I have to take to a ticket office. I want my money back.
William Edward
I found your site fairly easy to understand and navigate. Especially this being our first trip to Sicily, so look forward to the fast trip to the islands
Julie
Clear and easy to book. Excellent service
Kevin
Great service and very efficient.
Solomon
I was pleased with your online purchase process. Very easy and efficient. Thank you
Danielle
Easy and quick to pay. Immediate email confirmation.
Gunson
Excellent!
Dominic
Easy to book
Caillot
All is OK thanks
Jill
Booking was fast and easy!
Karlovich
Tickets came quickly but don't identify where from or two....a little discomforting
Dear Customer, we invite you to get in touch with our booking office in order to better explain your review. Regards, Ok-Ferry Staff
Joan
Web order site was easy to use as it consolidated all of the Ferries. Emails were quick and again easy to understand. Appears no errors were made, looking forward to our trip and the ferry services we booked.
Iglesias
Very simple and user friendly process, got the tickets within 5 minutes after booking. Great job!
Pat
Very efficient service. Easy to navigate website.
Kalpana
Quick
Daniel
Easy to book, fast payment, fast email to print tickets. Pleasent experience!
Leo
comprehensible on-line service, good options, rapid response, good communications-all welcomed attributes when one is planning a trip.
Kourtney
J
Peter
Easy to read and navigate. only takes a few minutes to get you confirmation email and tickets to print.
Kenalyn
Excellent
Zuares
amazing ! very helpful
Neelam
Great service.
Bouve
Website was very easy to navigate. I received my tickets promptly by email. Thank you very much for the quick uncomplicated service!! I can't wait to go on the ferry to Capri!
Williams
Well laid out website, smooth, quick and easy to sort out our tickets. Great choice of times.
Larry
Excellent booking experience!
William Jason
Quick and easy. Thanks!
Balkcom
very easy service to book online. Fast return on the reservation. Looking forward to my clients using your service.
Leslie
Easy booking and great prices!!!
Gabriella
Very very helpful - and great ticketing site.
Levit
The system does not work properly, i reserved Sorrento Amalfi twice but i could not pay.
Dear Customer, we inform you that you have made two reservations regularly paid with tickets received at the email address indicated in the file. By mistake, you made another 2 booking requests that were promptly canceled by one of our operators without charge. Sincerely, the Ok-Ferry Staff
Jennifer
The initial booking did not work well as i was not directed to a card pament, but have been able to do since and have our tickets now thankyou
Mark
The customer service is excellent ! All my questions were answered quickly and everyone there was very helpful...I would definitely refer your company for ferry service !!! Mark and Sharon Restani
Schoudel
I filled out the ticket in english but the printout is in italian. Other than that, very easy to use.
Sungsoo
Very quick and good service. However, on your country list, there is no "Korea". Please add South Korea(officially, "Republic of Korea".). Then, you will be perfect.
Joanna
Thank you for the hasty response. Also, the text message put my mind at ease that my reservation was 100% confirmed.
Jacob
Service was very good. Thanks!
Catheriya
Convenient and quick process, highly recommend.
Anna
It was easy to use and informative
Lilian
Great service.I recomend
Carmine
Excellent service, had to make a date change, it was handled seamlessly.
Michael
Fast, efficient and accurate ticketing service. Would recommend and use again.
Nancy
Very easy to navigate and book tickets
Mariel
Easy to use and clear information
Karen
Very good
Jorge Palladino
I just did a reservation, and the process was easy and quickly. I hope everything work well when I will use the ticket
Cornelius
excellent service 12 euro booking fee is a bit too much
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
