Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews
5
44853
4
5285
3
648
2
251
1
510
98% of our customers recommend our service to their friends.
Olga
Very easy website to use, I received vouchers within a few minutes of payment being made Would definitely use your website for further bookings Regards Olga
Wyszynski
easy and efficient
Ronald
Really easy to book and tickets were delivered immediately.
Jane
Website is very easy to use. Response is immediate and complete.
Austin
excellent service, quick response time!
Malin
The website is clear, easy to use and efficient.
Sally
Very easy and fast way to book - 5 star service
John
Easy to use, very convenient
Shelley
Service was good but I was unable to pay for my first order for 9 people online and would like to be able to do that so we don't have to go to the ferry office to pick them up. Order# WT18D41901 I would like to pay for 9 people. I was able to pay for Order#WT18D40565 for 2 people. If you send me a link to pay with my credit card for the 9 people that would be great. Thank you
Dear Customer, we inform you that you received the link to make the payment at the email address indicated in the file. For more information do not hesitate to contact us. Best regards, Ok ferry staff
Meredith
Yes. It was very easy and prompt
Karlie
put ferry fees on the timetable
Dear Customer, we are glad for your Feedback, we ask to our customer to give a feedback in the way to understand and to offer a best service. Best regards The Staff of Ok-ferry
Sarah W
Service easy to use and purchase tickets. All details come to the address given. Efficient.
Dhond
Excellent
Paivi
Very easy to book online and clear instructions.
Creaturo
Very easy to find locations and times. Ease of booking
James
Very good service. An agent called me as I had made a mistake on my email id. She was professional and polite. Very happy.
Thomas
Booked on line from Canada. The process was easy and quick, and our e tickets were sent to us immediately, with no issues. Will use this service again.
Rebecca
Quick and easy and very clear. Perfect!!
Olah
Should list sailing options in chrono;ogical order.
Hodara
Excellent so far !
Raekyung
thanks for your kind answer
Jessica
Website was clear and easy to navigate.
Angelo
Great website- very easy to use and excellent customer service. Got a reply to my question promptly. Thank you!
Gina Paola
it was very easy to do the ferry´s booking. thanks
William
Effortless, and very prompt email delivery.
Susan
It was very easy and quick booking. Thanks! I look forward to my trip there!
Epstein
Very easy to understand, and to order tickets.
Kelli
Very fast, Very quick! Thank you so much!
Katherine
Very easy booking process. Excellent communication from the company regarding the status of the reservation and ticket issuing.
Alden
Very easy to book for my clients.
Appleton
Very quick and efficient. Easy to understand. Received tickets within 5 minutes.
Ryan
Online booking was easy and quick. We had confirmation within 5-6 hours. Would purchase again online.
Sardesai
VERY GOOD PROMPT SERVICE.
Brown
Easy to use website.
Costa Pimenta
The purchase was very easy and the delivery occurred without problems
Ryan
Fast, easy to read schedule and book fare... Payment was tickets were promptly processed.
Adrian
Easy to use website
Peter
Good service, although you need to indicate on the timetables or booking pages when it is possible to make bookings and when it is not.
Dunn
Effective and user friendly
Mark
Easy and excellent booking service.
Jukka
Booking process was easy and fluent.
Albert
Excellent
Glyn
Pleasant staff, easy to follow booking. Will use again.
Georges
Very efficient booking service. Looking forward to our trip.
Ronald
Very easy to book tickets. There was an issue with my card and one simple email cleared it up. Instructions have been simple and easy to follow.
Annamarie
I have booked for 3 tickets from Minori to Capri. I only received to tickets from Minori to Amalfi. Booking number WT18D78827. I am not happy with the situation. Could you please rectify the problem. Thank you Annamarie Tucker
Dear customer, we inform you that the ferry company needs on the ticket only one passenger name. There aren't problems to get on board. Best regard, the staff off Ok-Ferry
Chancy
I was impress by your excellent, reliable service and quick quick follow-up
Michael
Thank you very much to the staff of Ok Ferry. Your website was very easy to navigate and use. I was a little worried about getting a confirmation for my journey on the ferry, and so I decided to write a quick email asking if you could please let me know as soon as possible. A reply email came very quickly including attachments. Thank you so very much for your great customer service.
Marty
This website was very easy to use, and purchasing the tickets was also easy.
Anita
I just wish we could receive the tickets online as well so that we didn't need to be at the port so early. I would think 1/2 hour prior would be sufficient. Otherwise everything went very smoothly online.
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff
