Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52155 Reviews
5
45363
4
5359
3
662
2
254
1
517
98% of our customers recommend our service to their friends.
Gunson
Excellent!
Dominic
Easy to book
Caillot
All is OK thanks
Jill
Booking was fast and easy!
Karlovich
Tickets came quickly but don't identify where from or two....a little discomforting
Dear Customer, we invite you to get in touch with our booking office in order to better explain your review. Regards, Ok-Ferry Staff
Joan
Web order site was easy to use as it consolidated all of the Ferries. Emails were quick and again easy to understand. Appears no errors were made, looking forward to our trip and the ferry services we booked.
Iglesias
Very simple and user friendly process, got the tickets within 5 minutes after booking. Great job!
Pat
Very efficient service. Easy to navigate website.
Kalpana
Quick
Daniel
Easy to book, fast payment, fast email to print tickets. Pleasent experience!
Leo
comprehensible on-line service, good options, rapid response, good communications-all welcomed attributes when one is planning a trip.
Kourtney
J
Peter
Easy to read and navigate. only takes a few minutes to get you confirmation email and tickets to print.
Kenalyn
Excellent
Zuares
amazing ! very helpful
Neelam
Great service.
Bouve
Website was very easy to navigate. I received my tickets promptly by email. Thank you very much for the quick uncomplicated service!! I can't wait to go on the ferry to Capri!
Williams
Well laid out website, smooth, quick and easy to sort out our tickets. Great choice of times.
Larry
Excellent booking experience!
William Jason
Quick and easy. Thanks!
Balkcom
very easy service to book online. Fast return on the reservation. Looking forward to my clients using your service.
Leslie
Easy booking and great prices!!!
Gabriella
Very very helpful - and great ticketing site.
Levit
The system does not work properly, i reserved Sorrento Amalfi twice but i could not pay.
Dear Customer, we inform you that you have made two reservations regularly paid with tickets received at the email address indicated in the file. By mistake, you made another 2 booking requests that were promptly canceled by one of our operators without charge. Sincerely, the Ok-Ferry Staff
Jennifer
The initial booking did not work well as i was not directed to a card pament, but have been able to do since and have our tickets now thankyou
Mark
The customer service is excellent ! All my questions were answered quickly and everyone there was very helpful...I would definitely refer your company for ferry service !!! Mark and Sharon Restani
Schoudel
I filled out the ticket in english but the printout is in italian. Other than that, very easy to use.
Sungsoo
Very quick and good service. However, on your country list, there is no "Korea". Please add South Korea(officially, "Republic of Korea".). Then, you will be perfect.
Joanna
Thank you for the hasty response. Also, the text message put my mind at ease that my reservation was 100% confirmed.
Jacob
Service was very good. Thanks!
Catheriya
Convenient and quick process, highly recommend.
Anna
It was easy to use and informative
Lilian
Great service.I recomend
Carmine
Excellent service, had to make a date change, it was handled seamlessly.
Michael
Fast, efficient and accurate ticketing service. Would recommend and use again.
Nancy
Very easy to navigate and book tickets
Mariel
Easy to use and clear information
Karen
Very good
Jorge Palladino
I just did a reservation, and the process was easy and quickly. I hope everything work well when I will use the ticket
Cornelius
excellent service 12 euro booking fee is a bit too much
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Olga
Very easy website to use, I received vouchers within a few minutes of payment being made Would definitely use your website for further bookings Regards Olga
Wyszynski
easy and efficient
Ronald
Really easy to book and tickets were delivered immediately.
Jane
Website is very easy to use. Response is immediate and complete.
Austin
excellent service, quick response time!
Malin
The website is clear, easy to use and efficient.
Sally
Very easy and fast way to book - 5 star service
John
Easy to use, very convenient
Shelley
Service was good but I was unable to pay for my first order for 9 people online and would like to be able to do that so we don't have to go to the ferry office to pick them up. Order# WT18D41901 I would like to pay for 9 people. I was able to pay for Order#WT18D40565 for 2 people. If you send me a link to pay with my credit card for the 9 people that would be great. Thank you
Dear Customer, we inform you that you received the link to make the payment at the email address indicated in the file. For more information do not hesitate to contact us. Best regards, Ok ferry staff
Meredith
Yes. It was very easy and prompt
