Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews

98% of our customers recommend our service to their friends.
Marko
Fast and easy reservation...
Monika
Very easy to navigate.
Young Ho
Your homepage is easy and convenient to book a ticket to and from Capri. good.
Priyanka
Yes, they helped to me book the ferry tickets on behalf of our guest as we are from Travel company. And will surely give our feedback after our guest trip.
Johan
Very easy way to book a ticket
Shirlene
Fast response when I feedback that I was received a shortage voucher.
Alison
The service was quick and easy but it does not let you know before you buy the tickets that you need to print out the ticket before arrival. As we are travelling that is impossible to do. It would be beneficial if you made this clear before the transaction is completed or accepted email evidence of the tickets.
Anthony
Easy and excellent
Graham
great simple on line ordering and fulfilment. good range of services also
Catherine
We have only just booked so it is too early for us to have much of an opinion but so far so good
Dear Customer, we kindly inform you that, as centre of booking reservation, we wish to receive a feedback only for our ticket reservation service. All the notices about the trip are attributable above the company of navigation. Kind regards, The staff of Ok-Ferry
Peter
Very easy to navigate and book desired tickets.
Leonard
Online booking was fast and seemless
Anne
Easy to use & prompt.
Shulman
very efficient
David
This booking experience was excellent. It was well organized and easy to follow and understand.
Jerzy
The service is good, I did miss some definitions while making the reservation. What exactly is extra luggage and what makes it extra compared to ordinary luggage? Also - how long a time before departure do I need to be at the ferry? It turns out passengers have to be at the ticket office 30 minutes before departure, which I did not realise while determining the departure times.
Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We inform you that you can find all information for to get on board, on the Voucher of the Ferry Company. Best regards, Ok-Ferry staff.
Mccarthy
Very easy to make the reservation!
Parusel - Dalla Costa
Very good 👍🏽. Fast and easy
April
Easy to book!! And rapid receipt of ticket vouchers.
Margaret
very pleased with the service; it was straightforward and went through smoothly and quickly
Podgornik
The data you entered disapierd if you tape wrong on the end, you have to enter all data again, I did itz 3 times. IN the mail with tickets there are only return tickets Bastia -. Livorno. ONgoing tickets are missig. Vojko
Dear Customer, we thank you for your feedback but you can inform you that you recived on your email the tickets for the round trip. Best regards. The Staff of Ok-Ferry
Betty
Easy online booking. Information was clear and user friendly.
Marc
excellent website, fast and easy to manuever, fast response.
Michael
It was very easy and efficient to book with the company. I experienced no problems.
Corinne
Quick, accurate, helpful and friendly. Top marks.
Brian
Easy to use service online
Anthony
Excellent. Very straight-forward.
Stephen
Very easy to use and will definitely use again! Can be confusing making travel arrangements in a foreign country but this was straightforward. Thanks for relieving some stress.
Carr
Excellent service. Easy website and a call back when my email address bounced. Above and beyond, thank you. Ian Carr
Watley
I thought I was getting my tickets. Didn't know I still have to go agent and get my ticket! Why did I get it on line? Thought go straight to boat. I would have gotten the tickets day going. If I get there late can I get next boat? Confusing.
Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. We kindly inform you that with voucher you recieved you will be not able to take the next ferry. . Thank you, Ok-Ferry staff
James
Easy to use! Efficient
Kreter
We travel a lot and sometimes transportation websites are difficult to understand. This website could not have been any easier to use, thank you!!
Chernick
I put the wrong date on our original booking, 14/09/17 - Ischia-Sorrento-. wrote 3 times to reuqest a change to 17/09/17, same time, 10:35. I have had no response, and have had to go ahead and book another ferry on 17/09. I am extremely dissatisfied with your lack of response. I will not pay for the double booking. Please improve your service to passengers. Segnore Professore Chernick
Dear customer, we thank you for your review and we inform you that we recieved your cancellation request. We will provide with a partial refund of your reservation. Best regards Ok-Ferry Staff
Maxine
Website easy to navigate, excellent service, prompt response
Edward
Service is fast, easy and efficient
Ruis
Very content.
Lisa
so far so good. Haven't left yet. we shall see how my departure goes.
Eunjung
I'll ride again.
Madan
Booking fee of €5 is to high ,you have a monopoly so you have no choice but to book with you
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Robert
quick and easy
Cornelis
Very clear and easy to make the reservations.
Daniels
Availability request straight forward and easy to access. Very easy booking process with only the essential questions to answer. Super quick confirmation and I've already received my tickets - all in about 20 minutes. And I'm located on the other side of the world in New Zealand!! Very easy and impressive. Thank you!!
Jose Carlos
It is a very good ans expedite service. Very user friendly.
Juarez Duron
A quick and direct process of booking, with all data well explained and keeping measures of security during using credit card for the reservation.
Van Haarlem
Fast, clear and client-friendly service
Alla
Fast,easy and efficient service. Highly recommend
Robert
When I finally found your web site, everything was easy. The booking fee was a little less than one of the competitors.
Jasby
Fantastic service, easy to understand and to book.
Galina
Booking online worked great, however it was not made clear that these are not real 'tickets' but you still have to go to the ticket office to get your boarding pass. What is the point of booking online if you still have to wait foe your ticket at the port? This is for just a 30min ferry, why would you make it so complicated like an airport?!
Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff
Stewart
Human response was quick & efficient, but both bookings needed to be revised a/c incorrect/incomplete information generated on the original tickets. Need to be correct the first time.
Dear customer, we inform you that our office provided to send you by e-mail the tickets required for the embarquement. Best regards Ok-ferry staff