Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews

98% of our customers recommend our service to their friends.
Igor
Everything went smoothly.
Deblase
Very easy
John
Your reservation service is impeccable.
Lisa
very easy to use website and easy to print tickets. highly recommend
Pratik
Though it took a while to locate the page where the Naples-Sorrento-Naples daily ferry service timings were featured, once I got there it was smooth sailing thereafter. Instant booking and instant tickets at possibly, the best available prices.
Carly
Easy to use, very informative, and I don't have to worry about booking my ticket, when I get there.
Jussara
Obrigada site para compras online é perfeito e de fácil compreensão. Muito rápido e eficiente. Em menos de 2 minutos recebi meu bilhete por email com todas as informações importantes. Recomendo.
Pawlik
Quick, conveniet, clear. It took me few minutes and it was done. Really 5/5. Chris
Anne
Reserving the ferry could not have been easier. Definitely will use your service again. Thank you!
Marcelo
excelent and fast service. I recommend! I hope everything continues like this...
Matthew
Very good!
Dimengo
Your website is easy to use. Unfortunately I made a mistake on the return ferry from Capri back to Sorrento. I am hoping you can accommodate my new request for a change of times. Thank you, Tim Dimengo
Patrick
I am a woman... Lisa Wilson... who made the reservations for my brother and I. The credit card that I booked this on is in my name. I hope that this does not create a problem for us when we try to use the tickets. It would be helpful to be able to read these tickets. I also don’t see the time printed on them...
Dear customer, we thank you for the review and we inform you that with your vouchers now, which you can also read on the departure time, you would need to go to the ticket office at the dock in order to get the tickets valid for boarding. Best regards, Ok-ferry staff
Russell
Excellent and self explanatory. Highly recommend
James
easy to use. would be nice if didn't have to go to ticket office for boarding ticket
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. Thank you, Ok-Ferry staff
Monika
user friendly :)
Shay
This service was very straightforward and easy. Quick response time!
Michael
very good so good to print tickets at home
Westra
Excellent web site. Easy to book tickets and confirmtion e-mail arrived within a few minutes.
Hans Georg
perfect
D'hondt
very helpfull lady at the phone, arranging very quickly and very cheap our passage for 4 adults and 4 motorcycles.
Dominik
It was fast and easy
Prathamesh
Very nice and informative
Melissa
Really user friendly service. Instant confirmation to my nominated email address.
Audrius
Hello, below is some remarks 1.TRB1800048 document is not in english 2,Not exactly address of ticket office and ferry port marked on map (maybe it's easy to find, I'II see after arriving) 3,Not clear how to take tickets, shall I wait in the line with over buyers or not. In which time before ferry departure I need to be in office to take tickets.
Dear customer, we thank you for your review and we inform you that unfortunately some ferry companies purchase the voucher only in italian Language, it will be our responsability to report it to the ferry company. The port's address is indicated on the booking summary received via email once requested the reservation. We also inform you that, to convert the vouchers to tickets valid for boarding, you need to be at the ticket office at least 30 minutes earlier. Best regards, Ok ferry staff.
Dennis
Excellent
Marja
Easy to read and make reservations
Christensen
difficult to figure out about the car reservation, because I don´t know which brand and size of car I will rent
Dear Customer, we inform you that, you have write correct "rent" as numberplate. You have to communicate to the ticket office on the Pier the right number plate. Best regards Staff Ok-Ferry
Patrick
Getting the tickets was very easy and the website is user easy.
Gabriella
Perfect way of booking ferry. So easy and well organized.
Marko
Fast and easy reservation...
Monika
Very easy to navigate.
Young Ho
Your homepage is easy and convenient to book a ticket to and from Capri. good.
Priyanka
Yes, they helped to me book the ferry tickets on behalf of our guest as we are from Travel company. And will surely give our feedback after our guest trip.
Johan
Very easy way to book a ticket
Shirlene
Fast response when I feedback that I was received a shortage voucher.
Alison
The service was quick and easy but it does not let you know before you buy the tickets that you need to print out the ticket before arrival. As we are travelling that is impossible to do. It would be beneficial if you made this clear before the transaction is completed or accepted email evidence of the tickets.
Anthony
Easy and excellent
Graham
great simple on line ordering and fulfilment. good range of services also
Catherine
We have only just booked so it is too early for us to have much of an opinion but so far so good
Dear Customer, we kindly inform you that, as centre of booking reservation, we wish to receive a feedback only for our ticket reservation service. All the notices about the trip are attributable above the company of navigation. Kind regards, The staff of Ok-Ferry
Peter
Very easy to navigate and book desired tickets.
Leonard
Online booking was fast and seemless
Anne
Easy to use & prompt.
Shulman
very efficient
David
This booking experience was excellent. It was well organized and easy to follow and understand.
Jerzy
The service is good, I did miss some definitions while making the reservation. What exactly is extra luggage and what makes it extra compared to ordinary luggage? Also - how long a time before departure do I need to be at the ferry? It turns out passengers have to be at the ticket office 30 minutes before departure, which I did not realise while determining the departure times.
Dear customer, we kindly inform that on the ticket's price is included one luggage. Any luggage bigger then the standard measures or any other luggage would be considered as an "extra luggage". In the case that you should add an extra luggage once the ticket has been issued, you can buy the extra luggage at the port. We inform you that you can find all information for to get on board, on the Voucher of the Ferry Company. Best regards, Ok-Ferry staff.
Mccarthy
Very easy to make the reservation!
Parusel - Dalla Costa
Very good 👍🏽. Fast and easy
April
Easy to book!! And rapid receipt of ticket vouchers.
Margaret
very pleased with the service; it was straightforward and went through smoothly and quickly