Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews

98% of our customers recommend our service to their friends.
Raul
Reservation system worked very well. We look forward to our trip next month, hoping for the same level of excellence.
Declemente
It was very easy to book the ferry service. One suggestion, I needed to make 3 one way tickets and had to start over each time. It would have been a little easier if I could have reserved all 3 together and inputted our names and credit card info once. But not a big deal.
Christopher
easy smooth transaction
Debra
It was a very easy process and very quick! If all goes well when we get to the port, I will be ecstatic! This was one of the easiest reservations of the entire trip.
Saleh
Good service. Easy to use. Ideally if the booking can include the ticket itself and not just the voucher to avoid standing in line at the day of travel to pick-up the ticket. Thanks
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff
Rajgor
Your service is prompt and user-friendly. I would like to book through you whenever I visit Italy. Dr Jitendra Kumar Rajgor, Ahmedabad, India.
Tracey
Very easy to use website and confirmation and tickets were received within 5 minutes.
Kaddoura
Excellent, fast and reliable, instructions all very clear!
Rachel
The website is user-friendl/easy to navigate. I could search options and reserves tickets easily.
Adrian
I booked several tickets online and I liked very much the service. It was intuitive and fast.
Nina
Very easy to use.
Alexander
very good
Nicole
Very clear, quick and simple.
Denis
Very good!
Jeffrey
Wonderful and fast. We tried purchasing tickets through another site but was difficult to do so we gave up. Glad we found ok ferry.
Benatar
I got the tickets allright. I got confused about all the paperwork and th differences in the tickets for the round trip. (different logos and presentation.) I tried to get someone on the phone but for 10 minutes nobody was anwering. I gave up! The rest went OK
Dear customer, as our phone conversation we have made sure that you have received the tickets you have purchased for. Best regards, Ok-Ferry staff.
Alessandro
Good site, very friendly and easy to book and buy a service. Well done. Thank you!
Rosemberg
bad reservation experience, check Trainline.com
Lexther
It would be nice if by the time the reservation is paid for, the ferry schedule is already guaranteed. We made reservation and paid for the boat tickets only to be told after the fact that our chosen time is already fully-booked and that we have to pick a different time slot 1-hour earlier than we would have wanted.
Dear Customer, we are sorry for your feedback and we kindly inform you that we have received the payment 6 hours after the request and that the company at that moment has completed the availability for the route and the time of departure you choose. We remain at your disposal for any clarifications you may need. Kind regards, Ok-Ferry Staff
Dr. Lorne
excellent service
Leo
This service seems to work well though I believe that the Booking Fee is excessive at 20e
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Gerald Joseph
service was excellent good to figure out ferry rides and accurate information the booking was easy and received email immediately HIGHLY RECOMMEND
Hernan
Great and quick service! Highlly recomended! :)
Rita
Thank you for easy access to your website. My tickets are printed and i'm looking forward to my trip.
Bogdan
Quick and easy service. Only perhaps update the car option with new models. Otherwise fast and easy
Kathryn
Your service was superior. Easy to understand and book! Thank you!
Beth
Great service. Very convenient
Groeneweg
IT was verre easy to book . IT is the first time that we sail with your compagnie so we wil see about the service ...
Jeremy
Efficient and easy to use website
Pauline
I had checked a number of sites, looking for ferry tickets, they were difficult to navigate. I had almost given up on my dream of visiting Capri, until I tried this site. It was so easy, I managed to navigate it on my iPad. They also accept PayPal which is my preferred method of payment. The tickets were in my email, ready to print within minutes. Thank you!
Vasconcellos
very nice and fast service. Vouchers in my email in pdf format.
Philip
I haven't actually gotten on a boat yet... but the process of bookings was very simple and straight forward. I made one error on one of my reservations and OK Ferry responded very quickly to the updated information I gave them.
Robert
There was a problem with the names on the booking. Some of the first names and surnames were mixed up on the tickets. Some were correct. We were quite certain they were all entered correctly. I will need to contact you to do the corrections.
Dear Customer, we kindly inform you that on your ticket there are the correct data inserted during the online booking. You can check it in your booking summary not valid for boarding. We also inform you that you have not to change your tickets and that you will not find troubles at the boarding. Kind regards, Ok-Ferry Staff
Vanderlina
The booking service was greatful !!!
Charlene
Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.
Samantha
Easy to use and lots of options!
John
A very quick and efficient service
Liz
Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz
Royston John
Very clear and quick process to book the ticket
Claes
Perfect!
Tim
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Broekhuizen
Great. Clear and fast booking. Cheapest ones.
Pisani
Excellent. Fully satisfied.
David
Reservation worked fine. For some reason, my initial use of a Visa card didnt work, and I could not call the phone number provided. I was successful using a Master Card.
Kiran
excellent
Daron
Can you email my tickets in English language?
Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Ok- Ferry
Sveda
Seemed very efficient. Look forward to the trip.
Jan W.
Absolutly first class. Reservations took less than 5min.
Jamart
Very good !!!!
Maryann
We have booked tickets a few times with OK Ferry, and I am very very pleased with thoroughness and accuracy. Wonderful, great service!!