Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews

98% of our customers recommend our service to their friends.
Martina
Everything was smooth.
Alabbasi
Excellent service. Easy to contact the company on their call centre and amend the booking as i have done my booking for March 30th by mistake but i easily submitted a request to change it to March 27th.
Jane
Your online service was excellent - very user friendly - quick and easy. Just wasn't sure if that was the final schedule for the summer or if more sailings will be added. Was looking to book some earlier sailing times on some other dates.
Last
This service is excellent and I am very impressed. Speedy and thorough and professional. Thank you very much...my mind is now at rest at to how I will get to Amalfi.
Waldemar
Thank you for full professionalism and assistance in buying a ticket. Waldek
Paula
Easy and quick booking process.
Abou Touma
I booked before with OK ferry and I know for sure they have the best service and best prices great job
Philip
Booking was very easy with all the options set out
Shirley
Booking the ferry tickets online was very easy. An English translation of the instructions was provided every step of the way, which was very reassuring. I would definitely use this service again.
Charlotte
Lovely
Michael
Very quick, clear and easy to use.
Keenan
I am very pleased with the efficiency of your service. Website easy to understand and well laid out. The information was helpful and my request was dealt with promptly. It might be helpful to have a map on teh site to show where the different terminals are.
Sargent
Easy system to use once the site is found. No problems in completing the booking.
Sarah
Very quick and easy to book the ferry.
Diorio
Very quick, easily navigated and understandable site. Tickets send via email immediately!
Breno
EXCELENTE SERVIÇO
Robin
It was an excellent service I have no complaints, it was prompt and delivered on time.
Valdman
I am very pleased with the service provided by OK Ferry. My only negative comment is about requirement for Car Licence Plate number: foreign travelers (like myself) renting car in Italy months before travel do not know what licence plate number will be. This requirement should not be mandatory.
Dear Customer, we inform you that in the case of a rental car, during the booking it will be sufficient to insert the wording "rent" instead of the vehicle number plate. The correct Number Plate will be then possible to communicate it, to our reservation center or port ticket office once the car has been picked up. Best regards, Staff Of-Ferry
Marcelle
Perfect! I am very happy. Very professional friendly service. Spoke English very well. Made booking my ferry tickets very easy. Thankyou so much.
Elliott
Very easy to use and provides all the information needed to quickly book your trip. Excellent customer service.
Igor
Everything went smoothly.
Deblase
Very easy
John
Your reservation service is impeccable.
Lisa
very easy to use website and easy to print tickets. highly recommend
Pratik
Though it took a while to locate the page where the Naples-Sorrento-Naples daily ferry service timings were featured, once I got there it was smooth sailing thereafter. Instant booking and instant tickets at possibly, the best available prices.
Carly
Easy to use, very informative, and I don't have to worry about booking my ticket, when I get there.
Jussara
Obrigada site para compras online é perfeito e de fácil compreensão. Muito rápido e eficiente. Em menos de 2 minutos recebi meu bilhete por email com todas as informações importantes. Recomendo.
Pawlik
Quick, conveniet, clear. It took me few minutes and it was done. Really 5/5. Chris
Anne
Reserving the ferry could not have been easier. Definitely will use your service again. Thank you!
Marcelo
excelent and fast service. I recommend! I hope everything continues like this...
Matthew
Very good!
Dimengo
Your website is easy to use. Unfortunately I made a mistake on the return ferry from Capri back to Sorrento. I am hoping you can accommodate my new request for a change of times. Thank you, Tim Dimengo
Patrick
I am a woman... Lisa Wilson... who made the reservations for my brother and I. The credit card that I booked this on is in my name. I hope that this does not create a problem for us when we try to use the tickets. It would be helpful to be able to read these tickets. I also don’t see the time printed on them...
Dear customer, we thank you for the review and we inform you that with your vouchers now, which you can also read on the departure time, you would need to go to the ticket office at the dock in order to get the tickets valid for boarding. Best regards, Ok-ferry staff
Russell
Excellent and self explanatory. Highly recommend
James
easy to use. would be nice if didn't have to go to ticket office for boarding ticket
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. Thank you, Ok-Ferry staff
Monika
user friendly :)
Shay
This service was very straightforward and easy. Quick response time!
Michael
very good so good to print tickets at home
Westra
Excellent web site. Easy to book tickets and confirmtion e-mail arrived within a few minutes.
Hans Georg
perfect
D'hondt
very helpfull lady at the phone, arranging very quickly and very cheap our passage for 4 adults and 4 motorcycles.
Dominik
It was fast and easy
Prathamesh
Very nice and informative
Melissa
Really user friendly service. Instant confirmation to my nominated email address.
Audrius
Hello, below is some remarks 1.TRB1800048 document is not in english 2,Not exactly address of ticket office and ferry port marked on map (maybe it's easy to find, I'II see after arriving) 3,Not clear how to take tickets, shall I wait in the line with over buyers or not. In which time before ferry departure I need to be in office to take tickets.
Dear customer, we thank you for your review and we inform you that unfortunately some ferry companies purchase the voucher only in italian Language, it will be our responsability to report it to the ferry company. The port's address is indicated on the booking summary received via email once requested the reservation. We also inform you that, to convert the vouchers to tickets valid for boarding, you need to be at the ticket office at least 30 minutes earlier. Best regards, Ok ferry staff.
Dennis
Excellent
Marja
Easy to read and make reservations
Christensen
difficult to figure out about the car reservation, because I don´t know which brand and size of car I will rent
Dear Customer, we inform you that, you have write correct "rent" as numberplate. You have to communicate to the ticket office on the Pier the right number plate. Best regards Staff Ok-Ferry
Patrick
Getting the tickets was very easy and the website is user easy.
Gabriella
Perfect way of booking ferry. So easy and well organized.