Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52155 Reviews

98% of our customers recommend our service to their friends.
Karlie
put ferry fees on the timetable
Dear Customer, we are glad for your Feedback, we ask to our customer to give a feedback in the way to understand and to offer a best service. Best regards The Staff of Ok-ferry
Sarah W
Service easy to use and purchase tickets. All details come to the address given. Efficient.
Dhond
Excellent
Paivi
Very easy to book online and clear instructions.
Creaturo
Very easy to find locations and times. Ease of booking
James
Very good service. An agent called me as I had made a mistake on my email id. She was professional and polite. Very happy.
Thomas
Booked on line from Canada. The process was easy and quick, and our e tickets were sent to us immediately, with no issues. Will use this service again.
Rebecca
Quick and easy and very clear. Perfect!!
Olah
Should list sailing options in chrono;ogical order.
Hodara
Excellent so far !
Raekyung
thanks for your kind answer
Jessica
Website was clear and easy to navigate.
Angelo
Great website- very easy to use and excellent customer service. Got a reply to my question promptly. Thank you!
Gina Paola
it was very easy to do the ferry´s booking. thanks
William
Effortless, and very prompt email delivery.
Susan
It was very easy and quick booking. Thanks! I look forward to my trip there!
Epstein
Very easy to understand, and to order tickets.
Kelli
Very fast, Very quick! Thank you so much!
Katherine
Very easy booking process. Excellent communication from the company regarding the status of the reservation and ticket issuing.
Alden
Very easy to book for my clients.
Appleton
Very quick and efficient. Easy to understand. Received tickets within 5 minutes.
Ryan
Online booking was easy and quick. We had confirmation within 5-6 hours. Would purchase again online.
Sardesai
VERY GOOD PROMPT SERVICE.
Brown
Easy to use website.
Costa Pimenta
The purchase was very easy and the delivery occurred without problems
Ryan
Fast, easy to read schedule and book fare... Payment was tickets were promptly processed.
Adrian
Easy to use website
Peter
Good service, although you need to indicate on the timetables or booking pages when it is possible to make bookings and when it is not.
Dunn
Effective and user friendly
Mark
Easy and excellent booking service.
Jukka
Booking process was easy and fluent.
Albert
Excellent
Glyn
Pleasant staff, easy to follow booking. Will use again.
Georges
Very efficient booking service. Looking forward to our trip.
Ronald
Very easy to book tickets. There was an issue with my card and one simple email cleared it up. Instructions have been simple and easy to follow.
Annamarie
I have booked for 3 tickets from Minori to Capri. I only received to tickets from Minori to Amalfi. Booking number WT18D78827. I am not happy with the situation. Could you please rectify the problem. Thank you Annamarie Tucker
Dear customer, we inform you that the ferry company needs on the ticket only one passenger name. There aren't problems to get on board. Best regard, the staff off Ok-Ferry
Chancy
I was impress by your excellent, reliable service and quick quick follow-up
Michael
Thank you very much to the staff of Ok Ferry. Your website was very easy to navigate and use. I was a little worried about getting a confirmation for my journey on the ferry, and so I decided to write a quick email asking if you could please let me know as soon as possible. A reply email came very quickly including attachments. Thank you so very much for your great customer service.
Marty
This website was very easy to use, and purchasing the tickets was also easy.
Anita
I just wish we could receive the tickets online as well so that we didn't need to be at the port so early. I would think 1/2 hour prior would be sufficient. Otherwise everything went very smoothly online.
Dear customer, unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. The utility of buying a voucher on line is to make sure the availability of the choosen departure time and do not have a risk to not find a place for that departure once at port. thank you, Ok-Ferry staff
Christopher
Very quick and easy process! Tickets were in my email within 5 minutes of booking.
Schwartz
VERY smooth purchase and notification process. The only problem I had was my own fault. I appreciate getting text and email notified together.
Theresa
This was a great service and very easy to use. Only one problem. I picked United Kingdom when I meant to pick United States. I have received the email and the tickets so all is good. However the phone number should be +1 (united states), not +44 847-977-6684. Thank you Theresa Berg
Dear customer, we thank you for the review and we inform you that we have modified the country code of telephone number as your kind request. Best regards, ok-ferry staff
Lawrence
Excellent service. Easy to use. Prompt email delivery of tickets
Patrick
Réservation facile mais en retour il n'y a qu'un bon d'échange et non le ticket finalisé. Une 5ème étoile si le ticket finalisé permettant de ne pas passer par un guichet serait le bien venu.
Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry
Paul
It was very easy to book ferry tickets on this site. The prices were listed early in the process, but then when it came time to pick the actual departure time, the prices were not listed. But still it was pretty easy to use this site.
Julie
Service was excellent, thank you
Anne
The booking seemed straightforward so hopefully I've booked our trip successfully.... travelling from Sorrento to Ischia and returning to Naples 3 days later. I received the tickets via email within a few minutes and everything looks to be in order. So, so far so good!! As the trip isn't until June I can't comment further at this stage.
Theo
Once you find the right website, it is very simple to find the boat you want to hire or to make reservations on. As is promised I will receive indications how to find the right embarkment place.
Rémi
Nothing to say : fast and efficient
