Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews

98% of our customers recommend our service to their friends.
Christopher
Very quick and easy process! Tickets were in my email within 5 minutes of booking.
Schwartz
VERY smooth purchase and notification process. The only problem I had was my own fault. I appreciate getting text and email notified together.
Theresa
This was a great service and very easy to use. Only one problem. I picked United Kingdom when I meant to pick United States. I have received the email and the tickets so all is good. However the phone number should be +1 (united states), not +44 847-977-6684. Thank you Theresa Berg
Dear customer, we thank you for the review and we inform you that we have modified the country code of telephone number as your kind request. Best regards, ok-ferry staff
Lawrence
Excellent service. Easy to use. Prompt email delivery of tickets
Patrick
Réservation facile mais en retour il n'y a qu'un bon d'échange et non le ticket finalisé. Une 5ème étoile si le ticket finalisé permettant de ne pas passer par un guichet serait le bien venu.
Cher Client,malheureusement, certaines compagnies maritimes ne fournissent pas un e-ticket valable pour l'embarquement, mais seulement un voucher à convertir à la billetterie du port avant le départ. Acheter les vouchers en ligne et payer leur frais de prévente signifie s'assurer une place sur le ferry, en évitant le risque de ne pas trouver de la disponibilité, en particulier pendant la haute saison. Bien cordialement, l'Equipe de Ok-Ferry
Paul
It was very easy to book ferry tickets on this site. The prices were listed early in the process, but then when it came time to pick the actual departure time, the prices were not listed. But still it was pretty easy to use this site.
Julie
Service was excellent, thank you
Anne
The booking seemed straightforward so hopefully I've booked our trip successfully.... travelling from Sorrento to Ischia and returning to Naples 3 days later. I received the tickets via email within a few minutes and everything looks to be in order. So, so far so good!! As the trip isn't until June I can't comment further at this stage.
Theo
Once you find the right website, it is very simple to find the boat you want to hire or to make reservations on. As is promised I will receive indications how to find the right embarkment place.
Rémi
Nothing to say : fast and efficient
Sung Sam
Easy Booking system... Excellent !!!
Semy
Boa noite, olhando o site precisa de horários noturnos e madrugada !!!
Maycock
Very simple and easy to use. PayPal also made the process feel secure. Tickets arrived in my emails promptly. It would be helpful to know what the luggage allowance is so that I knew if I had to purchase extra luggage accessory
Jose Maria
Very good service and clever input form
Michael
An excellent service, very easy to book through website and quick.
Christopher
Super fast booking service Very impressed, very simple to use
Besoi
Excellent service. Speedy response time from payment to receipt. Website very clean, easy to use, and very clear about times and charges. Keep up the great work! Peter Caputo - Owner - Dreams of Italia Travel www.dreamsofitalia.com
Gábor
quick & perfect
Weaver
Excellent service and website very easy to use
Scott
The reservation service was very easy to use and received an email promptly with my reservation vouchers.
Jane Hazel
very easy and quick to book, response was immediate
Lauren
I appreciated the fact that the company let me know my card didn't go though and worked to get the situation resolved quickly.
Kevin
Great service. Also promptly dealt with a question that I had about my booking.
William
Fast and easy to book
Tonya
Fantastic Customer Service!!!
Adriano
Very easy to book!
Sandra
Excellent service. Very easy to view sailing options and book Tickets were delivered almost straight away. Prices extremely competitive compared to other ferry websites. Would definitely recommend.
Idalberto
Very disorganized and did not receive email quickly
Dear Costumer, we inform you that you did a reservation at 00.08AM and you recived the Tickets on your email at 00.11 AM on 03/20/2018. We suggest that your Feedback is not correct and it is not on the line to our service. Best regards. The Staff Ok-Ferry
Machado
Very easy.
Rimante
Everything is very easy and fast :)
Martina
Everything was smooth.
Alabbasi
Excellent service. Easy to contact the company on their call centre and amend the booking as i have done my booking for March 30th by mistake but i easily submitted a request to change it to March 27th.
Jane
Your online service was excellent - very user friendly - quick and easy. Just wasn't sure if that was the final schedule for the summer or if more sailings will be added. Was looking to book some earlier sailing times on some other dates.
Last
This service is excellent and I am very impressed. Speedy and thorough and professional. Thank you very much...my mind is now at rest at to how I will get to Amalfi.
Waldemar
Thank you for full professionalism and assistance in buying a ticket. Waldek
Paula
Easy and quick booking process.
Abou Touma
I booked before with OK ferry and I know for sure they have the best service and best prices great job
Philip
Booking was very easy with all the options set out
Shirley
Booking the ferry tickets online was very easy. An English translation of the instructions was provided every step of the way, which was very reassuring. I would definitely use this service again.
Charlotte
Lovely
Michael
Very quick, clear and easy to use.
Keenan
I am very pleased with the efficiency of your service. Website easy to understand and well laid out. The information was helpful and my request was dealt with promptly. It might be helpful to have a map on teh site to show where the different terminals are.
Sargent
Easy system to use once the site is found. No problems in completing the booking.
Sarah
Very quick and easy to book the ferry.
Diorio
Very quick, easily navigated and understandable site. Tickets send via email immediately!
Breno
EXCELENTE SERVIÇO
Robin
It was an excellent service I have no complaints, it was prompt and delivered on time.
Valdman
I am very pleased with the service provided by OK Ferry. My only negative comment is about requirement for Car Licence Plate number: foreign travelers (like myself) renting car in Italy months before travel do not know what licence plate number will be. This requirement should not be mandatory.
Dear Customer, we inform you that in the case of a rental car, during the booking it will be sufficient to insert the wording "rent" instead of the vehicle number plate. The correct Number Plate will be then possible to communicate it, to our reservation center or port ticket office once the car has been picked up. Best regards, Staff Of-Ferry
Marcelle
Perfect! I am very happy. Very professional friendly service. Spoke English very well. Made booking my ferry tickets very easy. Thankyou so much.
Elliott
Very easy to use and provides all the information needed to quickly book your trip. Excellent customer service.