Mediterranean ferry booking center

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

Average rating

4,82 / 5

Based on 51294 Reviews

5

44620

4

5272

3

644

2

251

1

507

98% of our customers recommend our service to their friends.

Pia Pilgaard

July 2017

Very easy to book online, so very satisfied.

Foster

July 2017

Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.

Stephen

July 2017

Very quick and easy

Fanny

July 2017

After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Gieslle

July 2017

no problem finding all the information and making the reservations, hope the service is also as smooth!

Raissa

July 2017

.

Mark

July 2017

Easy to book

Thomas

July 2017

Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.

Lauren

July 2017

5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!

Samantha

July 2017

Easy booking thankyou!

Carlene

June 2017

It was so easy to purchase my ferry ride.

Dietz

June 2017

Easy to navigate and book tickets

Sinodinos

June 2017

Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site

William

June 2017

I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.

Tirupam

June 2017

It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.

Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry

Mark

June 2017

Very straightforward, Easy to navigate.

Seungeon

June 2017

why do i have to pay booking fee? i can't understand

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Luis

June 2017

Excellent, user friendly!

Sorensen

June 2017

I have 2 times now, and everything was easy, and no problems.

Marcos

June 2017

Perfect.

Byrne

June 2017

Very efficient service - I was very impressed.

Herrera

June 2017

PT-BR - O serviço prestado é muito bom, extremamente simples e rápido. Recomendo fortemente. Muito Obrigado IT - Il servizio è molto buono, molto semplice e veloce. Consiglio vivamente. Grazie mille ENG - The service is very good, very quick and easy. I recommend.

Raman

June 2017

Very fast and efficient booking. Got a free wine voucher as compliment.

Janet

June 2017

Easy to navigate. Only problem was my sister booked at same time. She got email, after paying saying that there was no longer any room available. We had to go on separate Ferry's. That was upsetting. She got to the island an hour before I did and had to wait for me.

Dear customer,we are sorry for this, but we kindly inform you that as we are a reservation center, we are forced to adhere to the naval company's availability. Best regards, Ok-ferry staff

Dagmar

June 2017

Very good, thank's

Richard

June 2017

Booking was simple and quick. Thank you!

Richard

June 2017

Easy to book, and quick too. Thank you!

Perez

June 2017

Everything was clear. boat was on schedule.

Rodrigo

June 2017

fast and secure

Mariaan

June 2017

Fast and efficient

Angela

June 2017

Purchasing of ferry tickets were very easy

Pendavis

June 2017

Website very friendly to use!

Palma

June 2017

Thank you very much for the great service...................much appreciated............looking forward to the ferry rides

Alois

June 2017

The booking procedure was rather simple and user-friendly. Good Website.

Joaquim

June 2017

Exellent

Yvonne

June 2017

Booking was easy, but the schedule confusing. You listed a boat leaving Salerno at 15.00 on one page. When I went to select a boat time it was not listed so I took the 15.30 boat.

Alexandre

June 2017

When I choose a round trip, an automatic selection of the return whould be nice when I choose the first part.

Thomas

June 2017

OK, no problems

Mary

June 2017

OK Ferry offers a very clear online service which makes bookings so easy. Timetables are clearly stated and the process is so simple, even for those not proficient when booking online. Their customer service team responded immediately to my concerns in writing Highly recommend OK Ferry

Van Staden

June 2017

Dear OK Ferry team - thank you so much -this is the second time we book through you - extremely satisfied!! Will definitely recommend to other customers. Looking forward to our second stay at Capri - many thanks: van Staden family, South Africa

Janet

June 2017

Superb service, easy to use on line booking, speedy and clear. Looking forward to Sailing with you.

Graham

June 2017

Very good service , easy to use web site

Duncan

June 2017

Quick, easy; available in English; simple to use; good response from the Company as to the booking and confirmation via SMS

Andrew

June 2017

VOUCHER WAS NOT ACCURATE WHICH PROMPTED ME HAVING TO SEND A FOLLOW-UP EMAIL. APPARENTLY THE REQUIRED CORRECTION WILL BE MADE WHEN THE TICKETS ARE COLLECTED.

Dear Customer, as noticed by our operator, we confirm you that you can correct your ticket directly at the ticket office before the departure. Kind regards, Ok-Ferry Staff

Hatter

June 2017

Very convenient and easy to use. My only complaint is the booking fee

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Patricia

June 2017

Fast and easy. Great service. Thank you!

Jon

June 2017

Terrific service!

Rhea

June 2017

I ordered a round trip ticket and only got one way. Please email me the ticket for 4 from Sorrento to Capri. Thank you.

Dear Customer, we inform that you have recived all you documents for the round trip, the Voucher from Sorento to Capri to show it at the Pier's Office before get on board, and the ticket from Capri to Sorrento to show it at the Ferry before get on board. Thank you, Ok-Ferry staff

Geusebroek

June 2017

Very bad service. While booking, something went wrong with the website on my computer, so I booked 3 times the same trip. Directly after I've seen there were 3 payments, I contacted the office. Sadly there was no possible way to cancel 2 of the3 reservations, without paying un unacceptable penalty. While it is obvious something went wrong and I don't want to book the same trip 3 times.

Dear customer, we are sorry about your negative evaluation, we would like to inform you that the penalty amount deducted from your cancellation request is simply due to the reason that you have bought the same ticket online three times. In case that you would have problems on the first request, next to the booking summary, on our website, you could find our telephone numbers to be assisted. Our call center is open every day from 8 am to 8 pm. Best regards, Ok-ferry staff.

Helio

June 2017

Easy , fast ... could have some photos or map of the premisses that you be at ... so you can get used to it .

We use technical cookies, our own or third-party ones, to analyze traffic on this website, improve your browsing experience, and show you personalized advertisements. You can accept all cookies, reject them, or manage your preferences. Learn more