Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Pia Pilgaard
Very easy to book online, so very satisfied.
Foster
Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.
Stephen
Very quick and easy
Fanny
After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Gieslle
no problem finding all the information and making the reservations, hope the service is also as smooth!
Raissa
.
Mark
Easy to book
Thomas
Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.
Lauren
5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!
Samantha
Easy booking thankyou!
Carlene
It was so easy to purchase my ferry ride.
Dietz
Easy to navigate and book tickets
Sinodinos
Very easy and straight forward web site to book Ferry tickets, I would highly recommend this web site
William
I have just booked tickets online but entered an incorrect email address. I was able to amend it easily on the website and have now received my tickets. Very happy.
Tirupam
It would be great it tickets are also in English (in addition to other languages). The booking fee is quite high.
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information Best regards The staff of Ok-Ferry
Mark
Very straightforward, Easy to navigate.
Seungeon
why do i have to pay booking fee? i can't understand
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Luis
Excellent, user friendly!
Sorensen
I have 2 times now, and everything was easy, and no problems.
Marcos
Perfect.
Byrne
Very efficient service - I was very impressed.
Herrera
PT-BR - O serviço prestado é muito bom, extremamente simples e rápido. Recomendo fortemente. Muito Obrigado IT - Il servizio è molto buono, molto semplice e veloce. Consiglio vivamente. Grazie mille ENG - The service is very good, very quick and easy. I recommend.
Raman
Very fast and efficient booking. Got a free wine voucher as compliment.
Janet
Easy to navigate. Only problem was my sister booked at same time. She got email, after paying saying that there was no longer any room available. We had to go on separate Ferry's. That was upsetting. She got to the island an hour before I did and had to wait for me.
Dear customer,we are sorry for this, but we kindly inform you that as we are a reservation center, we are forced to adhere to the naval company's availability. Best regards, Ok-ferry staff
Dagmar
Very good, thank's
Richard
Booking was simple and quick. Thank you!
Richard
Easy to book, and quick too. Thank you!
Perez
Everything was clear. boat was on schedule.
Rodrigo
fast and secure
Mariaan
Fast and efficient
Angela
Purchasing of ferry tickets were very easy
Pendavis
Website very friendly to use!
Palma
Thank you very much for the great service...................much appreciated............looking forward to the ferry rides
Alois
The booking procedure was rather simple and user-friendly. Good Website.
Joaquim
Exellent
Yvonne
Booking was easy, but the schedule confusing. You listed a boat leaving Salerno at 15.00 on one page. When I went to select a boat time it was not listed so I took the 15.30 boat.
Alexandre
When I choose a round trip, an automatic selection of the return whould be nice when I choose the first part.
Thomas
OK, no problems
Mary
OK Ferry offers a very clear online service which makes bookings so easy. Timetables are clearly stated and the process is so simple, even for those not proficient when booking online. Their customer service team responded immediately to my concerns in writing Highly recommend OK Ferry
Van Staden
Dear OK Ferry team - thank you so much -this is the second time we book through you - extremely satisfied!! Will definitely recommend to other customers. Looking forward to our second stay at Capri - many thanks: van Staden family, South Africa
Janet
Superb service, easy to use on line booking, speedy and clear. Looking forward to Sailing with you.
Graham
Very good service , easy to use web site
Duncan
Quick, easy; available in English; simple to use; good response from the Company as to the booking and confirmation via SMS
Andrew
VOUCHER WAS NOT ACCURATE WHICH PROMPTED ME HAVING TO SEND A FOLLOW-UP EMAIL. APPARENTLY THE REQUIRED CORRECTION WILL BE MADE WHEN THE TICKETS ARE COLLECTED.
Dear Customer, as noticed by our operator, we confirm you that you can correct your ticket directly at the ticket office before the departure. Kind regards, Ok-Ferry Staff
Hatter
Very convenient and easy to use. My only complaint is the booking fee
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Patricia
Fast and easy. Great service. Thank you!
Jon
Terrific service!
Rhea
I ordered a round trip ticket and only got one way. Please email me the ticket for 4 from Sorrento to Capri. Thank you.
Dear Customer, we inform that you have recived all you documents for the round trip, the Voucher from Sorento to Capri to show it at the Pier's Office before get on board, and the ticket from Capri to Sorrento to show it at the Ferry before get on board. Thank you, Ok-Ferry staff
Geusebroek
Very bad service. While booking, something went wrong with the website on my computer, so I booked 3 times the same trip. Directly after I've seen there were 3 payments, I contacted the office. Sadly there was no possible way to cancel 2 of the3 reservations, without paying un unacceptable penalty. While it is obvious something went wrong and I don't want to book the same trip 3 times.
Dear customer, we are sorry about your negative evaluation, we would like to inform you that the penalty amount deducted from your cancellation request is simply due to the reason that you have bought the same ticket online three times. In case that you would have problems on the first request, next to the booking summary, on our website, you could find our telephone numbers to be assisted. Our call center is open every day from 8 am to 8 pm. Best regards, Ok-ferry staff.
Helio
Easy , fast ... could have some photos or map of the premisses that you be at ... so you can get used to it .