Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52151 Reviews

98% of our customers recommend our service to their friends.
Vasconcellos
very nice and fast service. Vouchers in my email in pdf format.
Philip
I haven't actually gotten on a boat yet... but the process of bookings was very simple and straight forward. I made one error on one of my reservations and OK Ferry responded very quickly to the updated information I gave them.
Robert
There was a problem with the names on the booking. Some of the first names and surnames were mixed up on the tickets. Some were correct. We were quite certain they were all entered correctly. I will need to contact you to do the corrections.
Dear Customer, we kindly inform you that on your ticket there are the correct data inserted during the online booking. You can check it in your booking summary not valid for boarding. We also inform you that you have not to change your tickets and that you will not find troubles at the boarding. Kind regards, Ok-Ferry Staff
Vanderlina
The booking service was greatful !!!
Charlene
Very easy to book our ferry tickets from Sorrento to Capri..Immediate confirmation and the email provided all necessary documents.
Samantha
Easy to use and lots of options!
John
A very quick and efficient service
Liz
Your service has been excellent !! I had so many questions back and forth and you answered them all thank you! Liz
Royston John
Very clear and quick process to book the ticket
Claes
Perfect!
Tim
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Broekhuizen
Great. Clear and fast booking. Cheapest ones.
Pisani
Excellent. Fully satisfied.
David
Reservation worked fine. For some reason, my initial use of a Visa card didnt work, and I could not call the phone number provided. I was successful using a Master Card.
Kiran
excellent
Daron
Can you email my tickets in English language?
Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Ok- Ferry
Sveda
Seemed very efficient. Look forward to the trip.
Jan W.
Absolutly first class. Reservations took less than 5min.
Jamart
Very good !!!!
Maryann
We have booked tickets a few times with OK Ferry, and I am very very pleased with thoroughness and accuracy. Wonderful, great service!!
Alsuwailem
Great and quick service.
Darlene
Service was great! Tickets arrived by email. I'd recommend to others.
Madeline
i was very happy with the ease of your service... i just don't understand the following on my ticket.. what is a deck accommodation and what is a pullman seat??? thank you madeline wolfson
Dear customer,we thank you for your review and we inform you that "Deck accomodation" and "Pullman seat" have the same significant on board of hydrofoil reserved, and means you stay inside of it seated. Best regards, OkFerry staff
Bruce
Perfect
Judah
Excellent service and very easy to book.
Yvette Louise
Easy to navigate website and effortless booking and payment process!
Carmen
Easy to use.
Kira
It was very satisfactory!
Attrill
Very easy to use and effiecnt service. Only confusing factor was that some ferry times don't seem to be bootable on line.
Guilherme
Great website!
Elena
The online reservation was fast and easy. Tickets were emailed instantly. Hoping for a smooth boarding experience as well! Thank you
Lawrence
Very easy to use - thank you (Grazie)
De Korte
Very good
Brandon
Easy to use service with great communication, looking forward to our trip to Capri.
Hochard
Online Booking fast and efficient.The booking fee is high.Its should be have 2 diffrent ticket counter service at Sorrente port.1 for client online booking to exchange their boarding pass,other for those without reservation.Please feedback this problem to the CAREMAR management..Thank you
Dear customer, we thank you for your feedback. We remind you that our booking fees are applied to support the running costs because Ok-Ferry is an intermediary between the ferry company and the customer. This fee also permits us to have an available staff 7 days out of 7 always ready to respond to every necessity of our customer, at any time. We are available for further questions and information. We are going to forward your suggestions to the ferry company. Best regards, Ok-ferry staff.
Thomas
Easy and fast booking!
Paulo Roberto
Very easy and friendly to book.
Meredith
Very quick, precise and professional. Just not clear if baggage is included or if not, how to add to booking.
Dear customer, we thank you for your review and we kindly inform you that with your voucher now, you can carry with you a 50x30x15cm dimension's luggage. In case you have a bigger luggage, we inform you that you can easily buy the extra measure at the counter at the port. Best regards, Ok-ferry staff.
Roth
Very simple and fast
Marielle
The system was extremely easy to use and find exactly what you needed
Pia Pilgaard
Very easy to book online, so very satisfied.
Foster
Excellent service as when I originally booked, transaction failed and then I did not have time to re-book but I was called and the person explained that return ferry was fully booked but we re-organised the return on the phone and it was all very easy, so thank you for your attention.
Stephen
Very quick and easy
Fanny
After bokning my ticket at Ok-ferry.com I checked the price at ferry companies site and realised that I paid 10euro additional in booking fee on ok-ferry.com. That is a lot for tickets for 45 euro. Dissapointing.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Gieslle
no problem finding all the information and making the reservations, hope the service is also as smooth!
Raissa
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Mark
Easy to book
Thomas
Booking was quick and easy. I received my ferry tickets in minutes. Thank you for such excellent service.
Lauren
5 stars! Very easy and clear website to use, very quick and friendly for tourists. Thank you!
Samantha
Easy booking thankyou!
