Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Mary
Yes, thank you Very user friendly
Helen
We are very satisfied with your service and found your website very straight forward and easy to use. Thank you. Helen Sgro
Sal
I look forward to our trip from Naples to Capri and back on May 16, 2017 along with my 5 other family members. The reservation process was very easy, informative, and the price was very good. The Itinerary met our exact desires for departure/arrival sequences. Stay tuned for more information on our transportation to and from Capri. Sal
Margaret
Excellent service. Tickets e mailed within minutes.
Susan
It was very easy and smooth booking ferry tickets with you.
Ford
Wow what an excellent , easy to understand and fast confirmation of my booking! Really happy that I was able to book now for October as I like to be organised with my vacation plans. Would definitely book with you again! Thanks.
Mark
Service worked flawlessly. Only suggestion would be to send a courtesy e-mail after booking that actual tickets will follow within a certain time frame sent directly to your e-mail.
Santos
Easy process and very good format.
Heather
I found the information before booking was user friendly and the system easy to book.
Sarah
Very easy to use and plenty of options regarding time to eave etc. Brilliant
Gwen
Easy to use website , very speedy email service. Would use again.
Raphael
Fast and Easy.
Richard
Easy to book. Quick email of tickets and reciept. Good instructions on where to meet
Francisco
Excellent service. When I received the tickets I noticed that I had given the wrong dates, asked them for correction and they promptly did.
Lennartz
All fine
Christine
Very easy website to use.
Troy
Very Satisfied. I have already recommended service.
Veselic
Good...
Ragen
Very easy to use!
Clark
Had problems setting the return date as I couldn't see the calendar
Barbara
I was able to follow the site easily & received a quick response to questions I had. I do think it would be helpful if the tickets/vouchers had major details written in English as well as Italian.
Handal
Easy to do!
Mark
Easy booking system and fast ticket issue via email Thanks
Connie
Very clear website with easy to follow steps. I had been on numerous ferry websites before and was unable to navigate through to book seats. Yours was clear and easy. I would highly reccomend for anyone wanting to book ferry to Capri. Confirmation emails and tikcets were sent immediately.
Patrick
Could not have been easier. Thank you!
Steven
VERY EASY TO ORDER
Luc
website is not very clear: f.i. :it is not clear if i must present myself 2 hours in advance a the ticket-office or not ? Can i take the ferry at the time i prefer on may 22nd ?
Dear Customer, we kindly inform you you can use this voucher for every departure scheduled on May 22nd. You are required to exhibit the voucher you have received by email to the port desk, they will inform you about the first ferry available. Thank you, the Staff of Ok-Ferry
Ryan
I think the online service was great. I wish I knew more about the luggage part of the service. I'm still confused on what is considered luggage and what isn't. I booked 3, but have a small backpack and purse so I'm not sure if that's considered a bag.
Dear Customer, we kindly inform you that in the cost of the ticket is included a hand luggage per person. Any larger piece of luggage or any additional luggage must be considered as "extra baggage". In any case you can add and pay your extra luggages directly to the port office on the day of departure. Best regards, the Staff of Ok-Ferry
Russo
You gave us excellent service when handling our change of ferry and I will certainly recommend your service to my friends and family.
Ain
Booking was easy and understandable. No issues.
Andrew
not very good...my reservation number WT17D32087 which has come back with a pdf of my ticket ANDREW CLAXTON CAREMAR 28/04/17 14.40 FOR 2 passengers is not VALID FOR BOARDING ???? can you send me one that is immediately please to afgclaxton@btinternet.com
Dear Customer, we kindly inform you that on the voucher Caremar it's written that the voucher is not valid for boarding as in the sentence below is explained that it is necessary to check-in at the port. You only need to print this voucher and show it to the desk office before departure to collect your boarding pass. Should you need any further information do not hesitate to contact us, best regards, the Staff of Ok-Ferry
Hough
Simple and easy. Tickets received within 15 mins of booking
Philipp
fair
Deirdre
Very easy
Andrew
Very simple to use and prompt notification
Evelyn
Easy to navigate Prompt confitmation Loving the Paypal option!
Ho Bong
Very convenient and easy to book the boats.
Louis
This was the only service that would sell me exactly the tickets I was looking for. Good Job!
Mirije
Kind, quick and friendly service since the credit card payment did not get through. Inmediately answer and after payment via email the tickets. Superb!
Tuinman
It was easy to make the reservation on the site. Clear directions .
Mancini
Fast, easy and clear. Thank you
Barth
Easy to book....fast confirmation.....simply perfect😉
Rachel
Really easy and great to book direct with the ferry service itself instead of intermediary sites that are often offered to foreigners online - only do it here everyone! Can't wait to see Ventotene again this year and we will also be booking for Ponza shortly with friends.
Daiga
Easy & convenient booking process
Nola
I have been waiting for these to be available as I needed tickets only for that date. I was pleased with how easy and efficient the site was. Thankyou.
Richard
Easy to use
Jordan
Easy and quick service.
Marsha
Very easy. Problem with credit card first time but I was contacted promptly and resent the information. Tickets were then received within minutes.
Kim
I am satisfied with your fast service and confirmatin.
Wagner
Dear staff of Ok ferry, Much to my delight it was easy to use your website. I am very pleased with your service and the prompt receipt of the ferry tickets. For sure I will turn to you for ferry reservation in the future.