Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews
5
44551
4
5251
3
629
2
250
1
507
98% of our customers recommend our service to their friends.
Lillian
The service was very easy and convenient to use. Thank you!
Christine
Very easy to use! Thank you!
Maria Beatriz
It was very easy and very fast to book
Katherine
My only issue is that booking from a non-Italian credit card proved difficult. I'm still not sure if I booked two times for the same day. Other than that, perhaps an explanation of "extra luggage" would be helpful. My partner and I are traveling with two, small carry-ons -- would they have been permitted without a fee? Otherwise, I'm satisfied. Grazi!
Meena
Easy and fast!
Couget
Great site
Dale
The website was easy to use; but, I did not find info regarding my bag would be considered “extra luggage”.
Alan
Yes very good service will be back for more tickets
Rimvydas
Amazing service!
Leonie
Your website is very easy to use, very clearly communicated and l would be happy to recommend your service to anyone
Valerie
I found the web site easy to navigate. Liked the simplicity of the schedule. Lots of information available. Would just have preferred to have pricing shown in Cdn dollars. Would save the trouble of having to convert. Just overall pleased that this service is available as travelling in Italy can be difficult at times. Would use again if ever back in the area.
Yihui
Good Service. Easy to access for booking!!
Thomas
Very easy online booking and we were able to book ferry times that were not available or blocked-out on other website.
Michelle
Very easy to navigate the website and prebook our round trip ferry tickets.
Carlos
Is very easy to book and pay the tickets, is safe and you can trust that you are going to recive the print tickets fast to your e mail. Happy to choose OK FERRY
Maria Helena
Very Nice
Cid
Good
Abhijit
The preview page of the payment should have a back button to go back and change the payment. Right now user has to start from the email link all over again if they need to change something
Baldry
simply a great service all booked with no hassle thankyou
Mandic
Very efficient,fast and punctual service!
Michelle
Great, easy site to book ferries! Quick transaction, and received boarding passes within minutes!!! Simplified another task on my trip to Italy. Many thanks!
Nadia
Good service. I'm glad there's a way to book online instead of risking it the day-of. The email had some errors in English. Also, it would be helpful if the ticket had a map showing where the ticket office is at the port.
Robert
Very Slick , booked from our iPhone while having a Cappuccino in Salerno . Walked up to a Mailboxes Ect and Air Droped to a printer for .20€ Took I’ll of 15 mins .
Joshua
Booking was fast and easy. The website could have explained what "extra luggage" meant, but besides that small detail I would book through them again.
Krisztina
Easy to use, comfortable. A "Back" button would be great in all phases of the order.
Laura
Hello: Why cannot I not also purchase my return ticket at the same time? That would be very helpful for a one stop transaction.
Dear customer, we thank you for your feedback and we confirm that you can book round-trip tickets on our systems. Our call center is available every day from 09.00 to 20.00 at the number +39 0565 912191. Best regards, Traghettilines.
Lorenzo
Fast and reliable. Thank you
Jackson
seems fast and efficent. shall look forward to the jouney
Barbara
Booking with ok ferry was without incident and the site and prompts were user friendly. I would highly recommend this ferry's booking center
Daniel
Good easy process for booking ferry
Helen
Very quick and easy to book. No language issues.
John
Excellent!
Francis J
Very easy and quick transaction!
Sabrina
Quick and easy!
Kristy-Ann
Easy to use. All of the baggage is attached to one passenger, but other than that, all looks good!
Luis Julian
I had an issue with the payment (the credit card was rejected) and the issue was solved quick and smoothly (based on automatic emails)
Louise
Never received my tickets Horrible system
Allen
I live in the US and purchase tickets for 5 persons. This company was very organized and responsive. They answered several of my questions and responded within a day to my email. Fabulous service
Mcdowell
At this point in time I will say bravo!! Easy to book, schedules great, prompt responses. Well done. Looking forward to our ferry rides.
De Jesus Marques
A great service website.
Christine
Very clear and thorough
Maria
Excellent and very efficient. An easy experience.
Katarina
easy and fast!
Jari
Easy and fast way to pay tickets !
Kiran
Very good thanks!
Eyles
Very easy to complete and reasonable price
Val
The booking experience was good, no problems and straight forward, no problems. We are yet to board our ferry so cannot comment or rate the full service.
Kerrie
Very quick to respond, able to provide other options when original option was not available. Would definitely use this service again
Charles
Do I really have to print my tickets?? On a boat with no printer. If no - 5 stars & recommendation If yes- no stars or recommendation
Dear Customer, for the Company that you have booked, you do not need to print the vouchers. Simply show the Company vouchers during the mandatory check-in at the ticket office at the port.
Ezekiel
only received half of my reservation vouchers. I received the Capri-Sorrento portion but not the Sorrento-Capri portion. Very frustrating. Please advise.
