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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37882 reviews

 

5
 
42377
4
 
5028
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Wai Beau

May 2018

The reservation flow is smooth and easy to use. Showing a location of pier may be useful. Also, when clicking the Terms and Conditions during the application, only Italian version had been displayed.

Eduardo

May 2018

very good servisse , attentive and quick to solve doubts and problems.

Bart-Jan

May 2018

The service was great. The lady on the phone looked for the best and most cheapest tickets. Also the follow up was very quick.

Wasseem

May 2018

Very easy service to use and quick response on confirmation of tickets.

Brian

May 2018

One of the easiest and most efficient online booking systems I have used. Clear to understand what you are getting ..... and then you get it almost instantly through email. Thank-you for making it easier to enjoy our trip!

Jonathan

May 2018

Very good but please make it VERY CLEAR on the website that the PDF ticket that is sent by email must be exchanged for the actual Boarding Passes at the ticket booth in Beverello.

Misterferry replies:

Dear Customer, as stated on the voucher you received, we inform you that the boarding card shall be collected at the ticket office at the port at least 20 minutes before departure. Best regards, Ok-Ferry team

Patrick

May 2018

It was very easy and I was very pleased with the service

Isabelle

May 2018

On-line ticket reservation was easy!

David

May 2018

The reservation process was easy and straightforward

Raelene

May 2018

no problems. except it did take some time to receive confirmation.

Ian

May 2018

Excellent service and quick. Further clarity over the size of luggage allowed would be useful. We have booked extra luggage but not entirely sure whether its require

Jannie

May 2018

Fine service

Clifford Reid

May 2018

You said I could buy tickets. The email asked me to tell you what I thought of you selling me tickets. BUT YOU DID NOT SELL ME TICKETS! You sold me a stupid voucher, which I have to take to a ticket office. I want my money back.

William Edward

May 2018

I found your site fairly easy to understand and navigate. Especially this being our first trip to Sicily, so look forward to the fast trip to the islands

Julie

May 2018

Clear and easy to book. Excellent service

Kevin

May 2018

Great service and very efficient.

Robert Solomon

May 2018

I was pleased with your online purchase process. Very easy and efficient. Thank you

Danielle

May 2018

Easy and quick to pay. Immediate email confirmation.

Kristen Gunson

May 2018

Excellent!

Dominic

May 2018

Easy to book

Nicole Caillot

May 2018

All is OK thanks

Jill

May 2018

Booking was fast and easy!

James Karlovich

May 2018

Tickets came quickly but don't identify where from or two....a little discomforting

Misterferry replies:

Dear Customer, we invite you to get in touch with our booking office in order to better explain your review. Regards, Ok-Ferry Staff

Joan

May 2018

Web order site was easy to use as it consolidated all of the Ferries. Emails were quick and again easy to understand. Appears no errors were made, looking forward to our trip and the ferry services we booked.

Daniel Iglesias

May 2018

Very simple and user friendly process, got the tickets within 5 minutes after booking. Great job!

Pat

May 2018

Very efficient service. Easy to navigate website.

Kalpana

May 2018

Quick

Daniel

May 2018

Easy to book, fast payment, fast email to print tickets. Pleasent experience!

Leo

May 2018

comprehensible on-line service, good options, rapid response, good communications-all welcomed attributes when one is planning a trip.

Kourtney

May 2018

J

Peter

May 2018

Easy to read and navigate. only takes a few minutes to get you confirmation email and tickets to print.

Kenalyn

May 2018

Excellent

Itzhak Zuares

May 2018

amazing ! very helpful

Neelam

May 2018

Great service.

Linda Bouve

May 2018

Website was very easy to navigate. I received my tickets promptly by email. Thank you very much for the quick uncomplicated service!! I can't wait to go on the ferry to Capri!

Steven Williams

May 2018

Well laid out website, smooth, quick and easy to sort out our tickets. Great choice of times.

Larry

May 2018

Excellent booking experience!

William Jason

May 2018

Quick and easy. Thanks!

Lurette Balkcom

May 2018

very easy service to book online. Fast return on the reservation. Looking forward to my clients using your service.

Leslie

May 2018

Easy booking and great prices!!!

Gabriella

May 2018

Very very helpful - and great ticketing site.

Alfredo Levit

May 2018

The system does not work properly, i reserved Sorrento Amalfi twice but i could not pay.

Misterferry replies:

Dear Customer, we inform you that you have made two reservations regularly paid with tickets received at the email address indicated in the file. By mistake, you made another 2 booking requests that were promptly canceled by one of our operators without charge. Sincerely, the Ok-Ferry Staff

Jennifer

May 2018

The initial booking did not work well as i was not directed to a card pament, but have been able to do since and have our tickets now thankyou

Mark

May 2018

The customer service is excellent ! All my questions were answered quickly and everyone there was very helpful...I would definitely refer your company for ferry service !!! Mark and Sharon Restani

Caroline Schoudel

May 2018

I filled out the ticket in english but the printout is in italian. Other than that, very easy to use.

Sungsoo

May 2018

Very quick and good service. However, on your country list, there is no "Korea". Please add South Korea(officially, "Republic of Korea".). Then, you will be perfect.

Joanna

May 2018

Thank you for the hasty response. Also, the text message put my mind at ease that my reservation was 100% confirmed.

Jacob

May 2018

Service was very good. Thanks!

Catheriya

May 2018

Convenient and quick process, highly recommend.

Anna

May 2018

It was easy to use and informative