Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews

98% of our customers recommend our service to their friends.
Lora
Email of tickets was fast and efficient as was ease of navigating website. I was confused about the baggage policy (1 handbag per person for free but I am not clear if a handbag is considered carry on luggage or a tote bag/backpack is considered carry on luggage???)
Jean-Marie
very very Nice!
Sandra Regina
In my opinion this service is very fast, practical and the support of personal service is helpul and very attentive.
Mcguire
Excellent service!
Christopher
Very easy to use, prompt response and helpful
Rosanna
Very easy to reserve tickets. I would definitely recommend this service to friends and family.
Emily
Fast service. Received my tickets within seconds.
Kimberly
Very easy to understand and complete our purchase with a separate group - thank you!
Sue
Fabulous 5 star booking service - looking forward to our Italian experience :-))
Sheila
Booking ferry tickets online is very easy. Thank you. We look forward to visiting your beautiful city in a few months.
Giovanni
easy to understand and book, very satisfied. kind regards, Giovanni Scaffidi
Oscar
The website was very easy to use and the email response was almost instant. Great Job!!! Only comment would be a cell phone application option for ticket delivery. This would help in case the print outs get damage or misplaced.
Dear Customer, thank you for your review, we kindly inform you can easily enter the customer reserved area, on our website, using your password and display the vouchers / tickets related to your booking even on your smartphone. Best regards, the Staff of Ok-Ferry
Olga
Great easy to navigate through , immediate respond
Raman
Excellent booking service. Very easy website to navigate and book the tickets. Only confusing thing was that the first email received after the booking has a "submit Payment" button and it does not make it clear whether we should click on it again. It looks like we do not need to. So you should eliminate it from the email. Thanks.
Dear Customer, we thank you for your report and we inform you that the payment request has automatically sent by the system to allow customers who do not pay immediately to enter their credit card details at a later time. If instead the payment is made at the same time as the booking, as in your case, the "submit payment" button is idle. Thank you, the Staff of Ok-Ferry
Brett
Thank you. The booking service was clear and easy to use. Well done! Just one possible improvement would be to book return tickets with outward and return journeys on different dates. I had to make two separate bookings.
Dear Customer, thank you for choosing our service. We kindly inform you that it is possible to book outward journey and return journey on different dates in a single reservation, without having to make two separate bookings. We remain at your disposal for further informations, the Staff of Ok-Ferry
Melisa
Excellent website. Easy to use. Different payment methods are accepted, such as Paypal, which is great.
Nicholas
Super easy to use!
Steven
Great easy to use website! Would use over and over for my ferry bookings in Italy
Georgi
Quick and easy booking!
Philip
Good website and easy to book. Phil Smedley Australia
José Carlos
Great site very easy to find my needs, without complications. Prompt reply in sending the voucher 's.
Marilyn
Everything smooth, fast and efficient with the booking
Kimberly
The booking process was easy.
Kovec
very good!
Lammers
We are not entirely satisfaid. To day we have seen that Medmar goes to Ischia at 14.10pm.(cheaper) Why is our booking made by two companies? I would have liked to have receive an offer. Ferdinand
Clarke
Very prompt service. I have made a mistake when booking, the representatives politely resolved the issue for me. Very professional and friendly service.
Peter
The service is very good when working correctly - which appears to be about 50% of the time.
Kenneth
Very easy site to use would use again
Alan
Quick, easy, very reasonable pricing ... and followed through with confirmation of booking and payment very soon thereafter. Excellent.
Carlos Roberto
Fast and efficient!
Charles
Hello everything ok,pleased with service. Waiting for the one I paid for yesterday, probally taking longer as i paid with PAY PAL.
Robert
A decent web site to book ferry trips on. Would be easier if you could purchase multiple trips in one transaction via a cart, but the system seemed sound and provided instructions in English
Richard
Quick and easy. Thanks
David
Ease of purchasing tickets was excellent Initial departure times displayed on the web page were different once the date, time and ferry company was selected
Carlos
Easy booking
Carlos
The email message regarding the payment problem was not clear.
Jennifer
Thank you. Very easy to use.
Ronald
Very good service. Easy to follow instructions. The only thing I would add are clear maps of where the ticket offices are and where the Boats leave from and directions to get there. I am sure it is all easy but we have never been to these places before so it would have been nice to have it right on your website
Madel
Fastest service
Castro De Bastos
Easy to use.
Dutton
Found it very easy to order and pay for these ticket. Looking forward to seeing Capri!
Leslie
Excellent
Paul
It is very hard to cancel a pending reservation and they do not reply to your emails.
Dear Customer, we apologize for the inconvenience and for not giving a prompt answer to your requests. We remain available for further clarification, the Staff of Ok-Ferry
Lucy
The site was very easy to understand and to use to purchase tickets.
Kathleen
The service was very good and very prompt. However, how the price can differ by €100 between making the request and being offered the tickets I am not sure - disappointing.
Dear Customer, we are sorry for your negative experience. We inform you that unfortunately, at the time of your booking, the chosen ferry company has updated availability and rates, generating this price increase. Best regards, the Staff of Ok-Ferry
Osgood
when booking tickets for the ferry I found the process straight forward and easy to understand. I would use this web site again next time I go to Elba.
Saša
Good service
Zakarevicius
Everything is great. Sincerely thank you.
Richard
Best website we have used. Just made a return trip booking to Corsica and within minutes our confirmation was emailed to us. Well done.
Michiel
very efficient booking!