Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51188 Reviews

98% of our customers recommend our service to their friends.
Charles
Hello everything ok,pleased with service. Waiting for the one I paid for yesterday, probally taking longer as i paid with PAY PAL.
Robert
A decent web site to book ferry trips on. Would be easier if you could purchase multiple trips in one transaction via a cart, but the system seemed sound and provided instructions in English
Richard
Quick and easy. Thanks
David
Ease of purchasing tickets was excellent Initial departure times displayed on the web page were different once the date, time and ferry company was selected
Carlos
Easy booking
Carlos
The email message regarding the payment problem was not clear.
Jennifer
Thank you. Very easy to use.
Ronald
Very good service. Easy to follow instructions. The only thing I would add are clear maps of where the ticket offices are and where the Boats leave from and directions to get there. I am sure it is all easy but we have never been to these places before so it would have been nice to have it right on your website
Madel
Fastest service
Castro De Bastos
Easy to use.
Dutton
Found it very easy to order and pay for these ticket. Looking forward to seeing Capri!
Leslie
Excellent
Paul
It is very hard to cancel a pending reservation and they do not reply to your emails.
Dear Customer, we apologize for the inconvenience and for not giving a prompt answer to your requests. We remain available for further clarification, the Staff of Ok-Ferry
Lucy
The site was very easy to understand and to use to purchase tickets.
Kathleen
The service was very good and very prompt. However, how the price can differ by €100 between making the request and being offered the tickets I am not sure - disappointing.
Dear Customer, we are sorry for your negative experience. We inform you that unfortunately, at the time of your booking, the chosen ferry company has updated availability and rates, generating this price increase. Best regards, the Staff of Ok-Ferry
Osgood
when booking tickets for the ferry I found the process straight forward and easy to understand. I would use this web site again next time I go to Elba.
Saša
Good service
Zakarevicius
Everything is great. Sincerely thank you.
Richard
Best website we have used. Just made a return trip booking to Corsica and within minutes our confirmation was emailed to us. Well done.
Michiel
very efficient booking!
Inta
Ticket reservation online was very easy and fast. In booking form in field select country, please complete with Latvia, and country code +371. Thank you!
Dear Customer, we confirm we have corrected your phone number. Best regards, the Staff of Ok-Ferry
Mark
Selection of ferry services from the time table was easy. The booking process was smooth with several emails provided in a short space of time to let me know how my booking was progressing.
Jacqueline
Easy to book, and make amendments. Very quick customer service
Ennio
Very professional, nice experience, thanks.
Sydriao Ferreira
Very nice
Melcon
Excelent!
Durso
Fast and easy service
Marshall-Lowry
Please may I have tickets in English. It is difficult and I am sorry, but my Italian is only good for shopping not reading
Dear Customer, as intermediary reservation center, we must provide the original travel documents issued by the ferry companies. We remain available for further information, best regards. The Staff of Traghettilines
Adele
The process was quick and easy! Would use it again.
Zdenek
Well-arranged web pages, a smooth reservation and purchase of boat tickets. Actually I would expect a bit lower prices off high season.
Rolando
Very good service! The process is very expedited and good.
Charlotte
User friendly and safe sight
Tiina
Hello! All was ok, I printed my dickets , and I hope, that my Capri day will be very good. With greetings Tiina N
Simon
Very easy to use. Tickets arrived in minutes.
Darlene
It was very easy to purchase tickets. The information on the site was helpful. I asked a followup question online that was promptly answered.
Erica
easy to use and great prices and trip options!!
Kenneth
Very happy with the web site and the booking process. Was easy to amend the booking before committing.
John David
Website seemed clear and easy to use.
Oliver
The information in the site is misleading. According to the information from this site, I suppose to board the ferry from Molo Manfredi port where my cruise ship is expected to ported. But I need to pick up the ticket from the Concordia port which is a mile away.
Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Traghettilines
Emile
An improvement would be a quicker response in emailing tickets, for example when booking with Trainline, a confirmation email was sent immediately confirming booking. Having to wait overnight for tickets to arrive keft me feeling indirect of the online booking had been successful.
Joseph
Quick and good
Kenneth
Fast and efficient.
Inocencia
me ha parecido un servicio correcto, he tenido algún problema debido a que inicialmente viene en ingles y no lo traduje al castellano ,pero todo solucionado, tampoco queda claro si lo haces on line, el tener que pasar por la ventanilla de compra de billetes antes de la salida, pensaba que con el billete electrónico ya era suficiente
Astil
The online purchasing system makes buying very easy, CONGRATULATIONS for the job.
Mark
Very user-friendly and promote thanks
Greg
Very easy, very quick and responsive. Thank you.
Veintemilla Granados
Very good service online. Perfect for organizing trip. I recomend it at all.
Margaret
Really easy to navigate- no detailed registration required and efficient payment processing. A very easy booking site- just what you need when on holiday!
Lori
Very good. I don’t speak Italian, but it was easy enough to go through the process because you provided an English option. Thank you!
Tanja
It is not clear on the website that you have to be at the dock already 30 minutes before departure to exchange the tickets to boarding passes. Likewise it is unclear what the insurance covers before it is bought. Otherwise the service is quick and clear.
Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Ok-Ferry