Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51178 Reviews
5
44543
4
5249
3
629
2
250
1
507
98% of our customers recommend our service to their friends.
Antonio
Really was very easily and fast to take a tickets.
Margo
Everything seems great. Fast service in booking. Thanks for the straight forward information.
Stephen
Very easy to find departure ports and destinations and booking the tickets was a breeze
Nicole
Excellent service !!! Easy and clear to use, very friendly and supportive. Also supported change request.
Mardi
Excellent service!
David
Great service but let down badly by the port staff - no signs, no gate/berth info on the day - basically a free-for-all at the dockside
Dear customer, we are sorry for the inconvenience that you had the day of the boarding but we are a travel agency and and we don't deal with the check in at the pier, we take your feedback into account and forward it to the shipping company. Kind regards Traghettilines
Kristen
VERY EASY TO NAVIGATE
Moira
Web site was easy to use
Sarah
Fast, Easy Service
Gabriele
Possibly one of the most helpful desks ever encountered. I reserved tickets from NYC, and I obviously messed it up... within 5 minutes my cell rang, and a super nice woman helped me book what I needed and in 5 minutes I was done. She also saved me a bunch of money ;-) Thank you so much!!! Gabriele
Stephenson
Excellent service. Easy to use. Really looking forward to the trip.
Cody
Very easy and efficient website
Matthew
Easy to use website, clear and concise booking instructions.
Igor
Everything went smoothly. Thanks!
Don
Easy online ordering and prompt email replies
Andrea
Awesome very easy to book!
Kirk
Quick and easy
Donald
Easy to use booking engine and covers all ferry options. Shame Caremar only provides a confirmation and not the boarding pass as well, to save time pre-departure.
Charnette
Service was very easy to use.
Jan
Simple & fast
Michaela
I found the online system a bit confusing. Had to go through a few steps to purchase. Took me a min up to figure out where and when to enter credit card info as you make the reservation it does not ask for it. It was all fine in the end!
Pauline
Service was excellent easy to book and ticket vouchers were through very quickly I would use this ferry service again
Jonathan
Easy and straight forward great setup thank you
Melissa
Very easy to use.
Filip
My first touch with OK Ferry and I am just suprised, how quickly and easy I was proceeded our ferry tickets. Great job!!!!! And of course for reasonable price at this time of the year. Thank you for smooth choosing ferry lines... Filip
Susan
It was easy to book. I do not like that my reservation got cancelled because I didn’t see this email and did not review.
Staffa
Tickets were not what we wanted. Cancelled and was charged within 10 minutes !!
Dear Customer, following an audit it appears that the booking was requested online. Anyway the tickets have been canceled and the refund will be made with no penalties. Best regards, staff Ok-ferry
Bebjakova
Easy and comfortable way to purchase tickets. I am looking forward to my trip now. Thank you.
Hsiao-Yen
good
Matthew
Quick and easy process. Would definitely recommend and use again
Michael
Very simple and easy to use website. I would recommend this site to anyone looking to travel to Capri.
Rita
Great Service! Highly recommended
Rebecca
Booking the ferry tickets was easy. I highly recommend this site for booking ferry tickets
Jesper
Easy to order and fast service.
Jayesh
Very smooth and secure way to buy ferry tickets in advance.
Alex
Het werkt naar behoren!
Thomas
Great.
Neil
quick and easy
Thomas
Excellent easy service
Mohamed
Very fast and smooth
Lin
Perfect
Michael
Excellent
Angela
What an easy process! This was so easy to book my tickets, when I come back to Capri, I will be sure to use this site again. Hopefully it won't be too long!
Jacqueline
Very quick and easy to use.
Steiner
Effective, the personal contact (Mara) was very polite and professional
Gordon
The booking was straightforward, although it was distracting that I had to add payment information twice.
Martin
perfect
Michelle
Super efficient and quick. Easily the best online booking service I've used for ferries in Italy. Thank you for being mindful of the best way to help tourists discover your beautiful country.
Roberto
Fast and easy reservation
Voicu
The ok-ferry reservation service is easy to use, multilingual, offers a multitude of cruise selections, and very prompt feedback on payment transactions (mine didn't go through at first due to security protocols by my credit card company). Highly recommended!
