Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52196 Reviews

98% of our customers recommend our service to their friends.
Debbey
a very easy and efficient service
Lori
The reservation service was easy to use and the process was smooth.
Olha
Good
April
Very easy to book and reasonable fares.
Haken
Very good service, easy to use and prompt emailing of tickets.
Alina Raluca
Precise , easy, quick
Tisa
The site is easy to navegate and find the information you need.
Whyte
Easy to use, quick with a prompt response.
Chamandi
Very good service, tickets were sent immediately Very satisfied!!
Skarda
very good
Helen
Very clear, easy to use and quick arrival of tickets.
Kuang Yueh
Thank you for your help in time. Many thanks.
Cheryl
This online ferry service reservation site was very easy to use. I chose it based on previous positive reviews.
Monika
Fast and simple.
Mircea
Great service!
Joshua
Very quick & easy to book! Grazie
Bruna
Good, fast and professional service
Sandro Wallace
It was easy to book and get the ticket.
Brenda
Very easy to book online!
Marissa
Quick and easy to book on website!
Kevin
Now to travel in Italy and ferry service. Was easy to find the routes I wanted, clear detail of what is included and easy to book with fast confirmation.
Laura
The website was very easy. One of the last steps changed to Italian for the payment which made me nervous. It all worked out and I got my tickets. Looking forward to taking the ferry in October and I will write another review.
Lisa
Easy and efficient process - received my tickets with in a matter of minutes. Would be even better if you could book multiple journeys in the same transaction.
Amelia
Easy and straightforward to find and book ferries from Naples to Sorrento and return. I would recommend this service. Amelia Turner, Western Australia
Lusantra
Very good
Manrique
I am satisfied with the service you provided, however I have only one observation: I am from Costa Rica and this country isn't available within the country options when asked where I was from. I hope I won't have any trouble getting on the ferry because of this. Other than that, I have no complaints.
Carol
Very easy and professional.
Natalie
Very clear and easy to book.
Couwenhoven
It is not clear how to handle after the booking. What is the adress, what gate, etc. The extra fee for luggage is not necessarie
William
Great through the booking process!
Julia
Awesome service, tickets were easy to buy print and use!
Barry
easy and quick to book
Carlos Alberto
Excelent
Carol
Very easy and convenient way to book transportation to other cities.
Valbone
Site could be a bit more modern but otherwise a pleasant experience
Jürgen
very good
Kari
Hola - Pages work well, simple, easy and fast
David
Very easy to use
Naika
Hello, Ordering tickets was very simple only little confusion was with an email stating I needed to go to a secure website to purchase tickets but I had already received the other email with the tickets. Just had to double check the booking # to confirm this was the same vendor and not a fraud of some sort. But I'm happy with the process.
Jordan
Swift and easy transaction. Smooth sailing, departed and arrived on time. Would book again.
Joan
Very efficient, and nice that things could be translated to English.
Carmelo
A little confusing, price should not include baggage.
Araceli
Easy to reserve!!!
John
Booking process highly efficient through website.
Reyes
+ Very quick and easy to book. - Last moment for check in only shows on ticket after booking process. Now I'll have to rush from the airport to be in time.
Anna
The ordering procedure was quick and easy, and I specially appreciated the rapid and personal respons when I asked a question.
Robert
Very easy to use.
Antonio
Good service, a bit disappointing when you finalize your purchase but actually you do not receive immediately your tickets. It can badly impact the customer experience overall.
Jorge Heber
MUITO BOM
Brian
The purchase process was fine on my mobile phone, but now it is uncertain if the ferry will accept electronic tickets and I have the burden of finding so.ekne to peont out the tickets for me. The ferry should have the option of accepting electronic tickets from youe mobile phone.
Dear customer unfortunately several naval companies did not entail the issue of an e- ticket ready for the embarcation, but a voucher that should be converted at the ticket office before the departure. thank you, Ok-Ferry staff
