Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews

98% of our customers recommend our service to their friends.
William
Charging a 20% premium for on-line pre booking is scandalous! I only used your service because there was no other option.
Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry
Jim
Terrible. made a mistake on booking date and phoned immediately. They would not do anything. BEWARE. Make sure before you book. Because if you make a mistake. They will do NOTHING.
Damnjanovic
I need invoice
Kulveet
When travelling hard to print tickets. Would prefer electronic copy. Thank you!
Rachel
Very good - quick response with a query. Easy to book!
Geoff
Fast and efficient system
Allen
I received an e-mail with the outbound ticket within a few minutes; however, the return ticket (Capri to Naples on 11/10 at 11:20 has not arrived. Fortunately, I have the receipt so maybe I will be able to convince someone in Naples to issue the missing ticket.
Dear Customer, We inform you that you find a return ticket on your email adress, check and print it to show at the pier. Best regards, Staff Ok-ferry
Lauren
Excellent service! Easy to use and very prompt in follow-up with booking confirmation.
David
Straight forward booking tool with quick confirmation. Would recommend using the online service.
Lesley
How do you print tickets when on holidays? We don’t have access to printer
Timothy
The reservation process was very easy. I will be making two more ferry reservations soon. Thanks.
Carol
Great service
Hämäläinen
Sorry but it was more expensive (+30%) than checked from other services!? Booking was ok but some confusions came when there is ferry trips in different directions mixed together each after each. So I was not sure did reserve/book the right one?
Dear customer, as per ours phone conversation, we confirm you that your resrvation has the best price on-line, you bought a ticket on the web site www.ok-ferry.com and thanks to promotional code of your Hotel you paid 20% off a regular ticket. Best regards Ok-ferry
Alan
Very Good service. Quick and secure!!
Roman
Quick service, simple web access, 5stars. Thank you :)
Kevin
Good price and easy to use. Tickets arrived within minutes of payment. Would recommend.
Clare-Ellen
Very quick efficient service, booking was clear and straight forward, thank you.
Ann
Yes the booking process was very easy & very clear instructions
Tracie
Easy to book
Landsley
Very smooth process.
Richard
All good, but not clear I was buying trip insurance.
Terri
Easy to understand and easy to use.
Patricia
Great service. We had a question regarding our ticket and received a very timely response.
Defrancesco
Very efficient!
Pamela
It was nice to be able to go online and book our ferry tickets, pay for them in advance and know that we have one more thing done and paid for before departing for Italy
Cosimo
It was very easy.
William I
Web site works very well. Thank you.
Michael
First class and very quick
Filipe
Easy to use, fast and simple.
Douglas
I am not very good on computers but found your website very easy to understand and had no problem booking our tickets,
Julie
Good - it would be better if I could book multiple trips at once Great website.
Larry
The online booking and email feedback was fast and efficient, looking forward to the same service when picking up our tickets and go cruising on the hydrofoil. Larry.
Elaine
I was very impressed at how fast my questions regarding my reservation was. Thank you!
Louise
Excellent! Very easy to use and prompt.
Pascal
Very easy and cheap to book, every 30 minutes a departure Maybe one remark: You need to know the brand of your car. I'll drive a rental car, but the car you requested isn't always the car you get ( similar model...)
Rhonda
Great!
Erez
1) the 12EU service fee is very high 2) the inclusion of insurance by default is just a bad idea. I forgot to remove it, and now I'm stuck with expense I did not want or need. 3) I requested round trip, it only booked one leg.
Dear Customer, we are sorry for your negative review. We would like to specify that, when booking online, the summary of the trip and the items relating to the costs are immediately reported, specifically: "price of the outbound ticket" - "price of the return ticket" - "reservation fees" and " insurance "optional and of which it is possible to consult the conditions by clicking on the appropriate link. All these data are highlighted even before confirming the booking. If some items are not necessarily clear or exhaustive, all our contact details are available next to the quote, for information and assistance. Staff Ok Ferry
Mark
Very good
Marina
it was very easy to book and instant email confirmation thank you
Lauret
Great boat, great crew but a stupid ticketing offer: why cannot we change the port to leave the island vs. the initial booking for a supplement...the excuse was that the insurance does not allow it.. That is a stupid sales argument and the counter being that we can use a ticket for one upcoming year....that makes no sense and proves that you company has a lot to go to be a top player....
Maria
The service was fine. The only thing I found a little confusing was that I thought I had booked but then I got the email that I had not that it was only a request and there was another step.
David
Overall good swift service, but 3rd page associated with tickets is only in Italian despite my details indicating I am from the UK.
Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Okay ferry
Grainne
Very good service
Nada
Great website
Eve
Very easy for a first timer and English speaker. Quick access to ferry schedule and speedy checkout. Immediate confirmation and clarification about use of tickets, boarding passes, etc.-all the things you need to know to take the ferry from Salerno to Amalfi (and beyond).
Patricia Lynn
Excellent
Dumansky
very easy to use
Jean
Good easy to navigate site. Gave up on a few others before I came upon this one that works.
Rubin
great - easy. loking forward on our Sorrento/Capri R/T!
Tanuwijaya
The booking experience is very pleasant and easy. Everything is very fast and convenient. would like to recommend this service to all of you who wants to travel by boats.