Mediterranean ferry booking center

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

Average rating

4,82 / 5

Based on 51547 Reviews

5

44853

4

5285

3

648

2

251

1

510

98% of our customers recommend our service to their friends.

William

September 2019

Charging a 20% premium for on-line pre booking is scandalous! I only used your service because there was no other option.

Dear Customer,thank you for your review and evaluation. Our booking charge is applied as compensation for dossier management. Ok-Ferry is a broker between ferry companies and consumers. This extra fee also allows us to guarantee the highest quality service 7 days a week. Kind regards, the Staff of Ok-Ferry

Jim

September 2019

Terrible. made a mistake on booking date and phoned immediately. They would not do anything. BEWARE. Make sure before you book. Because if you make a mistake. They will do NOTHING.

Damnjanovic

September 2019

I need invoice

Kulveet

September 2019

When travelling hard to print tickets. Would prefer electronic copy. Thank you!

Rachel

September 2019

Very good - quick response with a query. Easy to book!

Geoff

September 2019

Fast and efficient system

Allen

September 2019

I received an e-mail with the outbound ticket within a few minutes; however, the return ticket (Capri to Naples on 11/10 at 11:20 has not arrived. Fortunately, I have the receipt so maybe I will be able to convince someone in Naples to issue the missing ticket.

Dear Customer, We inform you that you find a return ticket on your email adress, check and print it to show at the pier. Best regards, Staff Ok-ferry

Lauren

September 2019

Excellent service! Easy to use and very prompt in follow-up with booking confirmation.

David

September 2019

Straight forward booking tool with quick confirmation. Would recommend using the online service.

Lesley

September 2019

How do you print tickets when on holidays? We don’t have access to printer

Timothy

September 2019

The reservation process was very easy. I will be making two more ferry reservations soon. Thanks.

Carol

September 2019

Great service

Hämäläinen

September 2019

Sorry but it was more expensive (+30%) than checked from other services!? Booking was ok but some confusions came when there is ferry trips in different directions mixed together each after each. So I was not sure did reserve/book the right one?

Dear customer, as per ours phone conversation, we confirm you that your resrvation has the best price on-line, you bought a ticket on the web site www.ok-ferry.com and thanks to promotional code of your Hotel you paid 20% off a regular ticket. Best regards Ok-ferry

Alan

September 2019

Very Good service. Quick and secure!!

Roman

September 2019

Quick service, simple web access, 5stars. Thank you :)

Kevin

September 2019

Good price and easy to use. Tickets arrived within minutes of payment. Would recommend.

Clare-Ellen

September 2019

Very quick efficient service, booking was clear and straight forward, thank you.

Ann

September 2019

Yes the booking process was very easy & very clear instructions

Tracie

September 2019

Easy to book

Landsley

September 2019

Very smooth process.

Richard

September 2019

All good, but not clear I was buying trip insurance.

Terri

September 2019

Easy to understand and easy to use.

Patricia

September 2019

Great service. We had a question regarding our ticket and received a very timely response.

Defrancesco

September 2019

Very efficient!

Pamela

September 2019

It was nice to be able to go online and book our ferry tickets, pay for them in advance and know that we have one more thing done and paid for before departing for Italy

Cosimo

September 2019

It was very easy.

William I

September 2019

Web site works very well. Thank you.

Michael

August 2019

First class and very quick

Filipe

August 2019

Easy to use, fast and simple.

Douglas

August 2019

I am not very good on computers but found your website very easy to understand and had no problem booking our tickets,

Julie

August 2019

Good - it would be better if I could book multiple trips at once Great website.

Larry

August 2019

The online booking and email feedback was fast and efficient, looking forward to the same service when picking up our tickets and go cruising on the hydrofoil. Larry.

Elaine

August 2019

I was very impressed at how fast my questions regarding my reservation was. Thank you!

Louise

August 2019

Excellent! Very easy to use and prompt.

Pascal

August 2019

Very easy and cheap to book, every 30 minutes a departure Maybe one remark: You need to know the brand of your car. I'll drive a rental car, but the car you requested isn't always the car you get ( similar model...)

Rhonda

August 2019

Great!

Erez

August 2019

1) the 12EU service fee is very high 2) the inclusion of insurance by default is just a bad idea. I forgot to remove it, and now I'm stuck with expense I did not want or need. 3) I requested round trip, it only booked one leg.

Dear Customer, we are sorry for your negative review. We would like to specify that, when booking online, the summary of the trip and the items relating to the costs are immediately reported, specifically: "price of the outbound ticket" - "price of the return ticket" - "reservation fees" and " insurance "optional and of which it is possible to consult the conditions by clicking on the appropriate link. All these data are highlighted even before confirming the booking. If some items are not necessarily clear or exhaustive, all our contact details are available next to the quote, for information and assistance. Staff Ok Ferry

Mark

August 2019

Very good

Marina

August 2019

it was very easy to book and instant email confirmation thank you

Lauret

August 2019

Great boat, great crew but a stupid ticketing offer: why cannot we change the port to leave the island vs. the initial booking for a supplement...the excuse was that the insurance does not allow it.. That is a stupid sales argument and the counter being that we can use a ticket for one upcoming year....that makes no sense and proves that you company has a lot to go to be a top player....

Maria

August 2019

The service was fine. The only thing I found a little confusing was that I thought I had booked but then I got the email that I had not that it was only a request and there was another step.

David

August 2019

Overall good swift service, but 3rd page associated with tickets is only in Italian despite my details indicating I am from the UK.

Dear customer, we thank you for your feedback, we kindly inform you that unfortunately the ferry company that you have chosen does not issue voucher in english. We will forward your feedback to the ferry company. Best regards- Staff from Okay ferry

Grainne

August 2019

Very good service

Nada

August 2019

Great website

Eve

August 2019

Very easy for a first timer and English speaker. Quick access to ferry schedule and speedy checkout. Immediate confirmation and clarification about use of tickets, boarding passes, etc.-all the things you need to know to take the ferry from Salerno to Amalfi (and beyond).

Patricia Lynn

August 2019

Excellent

Dumansky

August 2019

very easy to use

Jean

August 2019

Good easy to navigate site. Gave up on a few others before I came upon this one that works.

Rubin

August 2019

great - easy. loking forward on our Sorrento/Capri R/T!

Tanuwijaya

August 2019

The booking experience is very pleasant and easy. Everything is very fast and convenient. would like to recommend this service to all of you who wants to travel by boats.

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