Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews
5
44853
4
5285
3
648
2
251
1
510
98% of our customers recommend our service to their friends.
Susan
Very fast and easy to book, great experience!
Rennie
Very good
Roman
Easy and quick
Paul
Great service, I'll definitely use it again.
Greg
Best booking website I'v ever used
Darren
So easy to book our tickets! Thank you guys!!!
Victor
So satisfied with this service
Simon
My first time with your excellent website! Quick service and low prices!
Polona
Thank you for your quick, clear, easy and well organised service!
Robert
As a UK citizen with little Italian language I found it easy and efficient to book.
Lauren
had booked a ticket from naples to ischia my ferry was cancelled. I had quick and prompt response, they resolve my issues in a short time, I understand this is a hard time and I appreciate the great customer service.
Michael
they paid good attention to my urgent request
Paul
quick response to my query about refund
Rose
I am grateful for their help to produce a refund. In these difficult times it is reassuring to know that things are being handled so efficiently
Kelly
Excellent service! Customer care was polite, efficient and helpful!
Brian
Actually I'm satisfied .. highly recommend
Lee
We booked a ferry crossing from Naples to Capri only 1 hour before departure and we had no problems
Petter
My first time in italy and had no complaints or problems
Wictoria
very fast response, I had a great experience
Stela
regular price but great customer service THANK YOU!
Peter
Ferry booked in less than 5 minutes, quick and without any issues
Patrick
Nice service , I found my ferry ticket at very low price
Courtney
Our experience was good, this site is very easy to use
Stefan
Everything was a flawless experience, everything worked great.
Holly
they provide info for travelling to the the port of departure and check in instructions
Stefan
Excellent customer service. The consultant from MrFerry has dealt with my questions quickly and efficiently, Very helpful, I appreciate your service so much
Baron
No problems with the booking
Havar
No criticims .satisfied with the service
Riley
Very satisfied with the ease of using this website and the customer service
Elodie
I spoke to Elena, excellent, extremely professional throughout
Karan
I found the experience quick and easy, pretty happy with it as it is
Ryan
easy process from start to finish
Joana
easy to use and friendly
Mark
Booking experience was very good
Florian
helpful with our phone enquires
Alexander
totally satisfied and very happy
Roel
No hidden extras, very pleased
Mark
Excellent service!! A simple and straightforward experience
Jan
absolutely fine and staff were helpful
Martin
Agent was very helpful, polite, pleasant
Barney
No improvements suggested
Jeremy
liked the possibility of choosing different ferries
Rudolf
Asked someone to call me and i received a prompt response THANK YOU!
Bennis
Flawless service. Website is very clear and easy to use and it takes only a few minutes to book a ferry. Would recommend 100%
Redouane
Everything okay
Daniel
booking is simple with clear information
Violay
good website to navigate and book
Ingrid
Found a solution for my trip and subsequently booked it
Niels
Jessica one of your consultants was extremely helpful
Robert
very easy to use and great service
