Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50872 Reviews

98% of our customers recommend our service to their friends.
Nneka
Easy booking. Tickets received almost straight away.
Thomas
Amazing experience, easy and fast! I'll be back very soon
Paul
Very good service, I received immediately the tickets after I spoke with an operator who helped me to make the reservation! Thanks a lot!
James
Surprised to find a web site easy and fast as okferry , see you next year!
Sarah
I have been using this site for years and every time it's always better
Harry
Very fast and easy to book, thank you guys , it was a great experience!
Henk
Got my ticket on my email in less than 5 min, definitely an excellent experience.
Simon
The customer service was very helpful to solve all my doubts.
Luke
First time booking through this website, excellent service!
Matthew
Easy and cheap, would use it again.
Katie
Highly recommended! Fast and simple!
Dana
The reservation process was very clear and easy to use.
Loretta
Very good
Luke
Fast and easy!
Kathleen
Very good price, I look forward to the trip!
Harry
Excellent service and easy to use. Thanks
Hale
You cancelled my trip without offering me a refund- terrible service!!!
Dear Customer, we confirm that we have already forwarded the refund request to the ferry company. We will contact you as soon as we have their feedback. Best regards, the Staff of OkFerry
Frank
Excellent!!
Kim
I had a problem with the payment, the girl at the callcenter was super efficient and kind. Highly recommended!
Ryan
Very good service, I'll be making other reservations soon.
Susan
Very fast and easy to book, great experience!
Rennie
Very good
Roman
Easy and quick
Paul
Great service, I'll definitely use it again.
Greg
Best booking website I'v ever used
Darren
So easy to book our tickets! Thank you guys!!!
Victor
So satisfied with this service
Simon
My first time with your excellent website! Quick service and low prices!
Polona
Thank you for your quick, clear, easy and well organised service!
Robert
As a UK citizen with little Italian language I found it easy and efficient to book.
Lauren
had booked a ticket from naples to ischia my ferry was cancelled. I had quick and prompt response, they resolve my issues in a short time, I understand this is a hard time and I appreciate the great customer service.
Michael
they paid good attention to my urgent request
Paul
quick response to my query about refund
Rose
I am grateful for their help to produce a refund. In these difficult times it is reassuring to know that things are being handled so efficiently
Kelly
Excellent service! Customer care was polite, efficient and helpful!
Brian
Actually I'm satisfied .. highly recommend
Lee
We booked a ferry crossing from Naples to Capri only 1 hour before departure and we had no problems
Petter
My first time in italy and had no complaints or problems
Wictoria
very fast response, I had a great experience
Stela
regular price but great customer service THANK YOU!
Peter
Ferry booked in less than 5 minutes, quick and without any issues
Patrick
Nice service , I found my ferry ticket at very low price
Courtney
Our experience was good, this site is very easy to use
Stefan
Everything was a flawless experience, everything worked great.
Holly
they provide info for travelling to the the port of departure and check in instructions
Stefan
Excellent customer service. The consultant from MrFerry has dealt with my questions quickly and efficiently, Very helpful, I appreciate your service so much
Baron
No problems with the booking
Havar
No criticims .satisfied with the service
Riley
Very satisfied with the ease of using this website and the customer service
Elodie
I spoke to Elena, excellent, extremely professional throughout