Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51663 Reviews
5
44959
4
5293
3
649
2
251
1
511
98% of our customers recommend our service to their friends.
Steven
100% satisfied
Tom
Your website appealed to me as being highly user-friendly
Megan
You're doing a fantastic job, in my opinion
Joshua
Thank you for your exceptional help in getting a reimbursement for my cancelled ticket
Paul
They provide quality service
Jamie
they gave me a number of options! Thank you very much for your assistance
Max
really happy with the ticket price that we spent
Jonathan
great experience during the reserving procedure
Andrew
I booked a ferry on the wrong date by mistake, emailed this company immediately while also purchasing tickets for the correct date. I asked for a refund and the company did not even respond.
Dear Customer, we kindly inform you cancellation requests must be made by accessing directly to your User Area on our website. Best regards, The Staff of Ok-Ferry
Peter
Supportive, offering best options for your sea travel
Vincent
Great assistance and explaining the details of the ticket
Zachary
super easy! he whole process was made so easy... would definitely rate this 5 stars 🌟
Conrad
They go above and beyond to make the customers happy
Faith
Great customer support: we had an issue with my our purchase and we weresurprised by the speed of response
Matthew
I'm very happy with the mrferry service I've booked and look forward to future travels!
Andrew
we have been using this website for 5 years and it gets better with every time
Chase
excellent customer service and good listening skills
Kiera
Very nice experience with okferry, great communications prior to our trip, I was able to get my boat fixed quickly.
Sean
Booking was very easy and all worked well
Patricia
Easy to use booking service that I'd use again and recommend to others. Some feedback on this survey: for those who don't know how to translate a web page into another language, the greeting above is only displaying in Italian even when you select the English language option. Perhaps this can be changed.
Laura
Been looking for a website like this for a long time GOOD JOB!
William
It would be nice to have an English language option when you are at the "Download Ticket" page (I clicked on the Italian flag but there were no other options).
Dear Customer, thank you for your feedback, we kindly inform you that you can change language in your "User Area" by selecting the appropriate flag. At your disposal for any clarification, the Staff of Ok-Ferry
Martha
his is such a great way to plan your trip to the Amalfi coast
David
A very useful tool
Katherine
was having difficulties finding suitable itineraries on online websites, but OkFerry is a unique platform for planning your ferry trip ! easy to use !
Jake
good communication, 100% recommend.
Mark
This is the first time I have used anyone other than just the ferry company, they handled our travel requirement to our complete satisfaction
Linda
they helped me to make needed changes after the booking, extremely attentive service
Joseph
we received help finding the ferry we needed.
Neil
Easy to understand, i loved getting multiple options.
Kevin
we always find the best routes and fares for our travels, Elena promptly answered every question along the way
Angela
good service throughout
Abigail
I am really satisfied with your service.
Bruce
Excellent service. I am so pleased.
Anna
The entire experience was really smooth and we had Martina help us through any questions we might have
Daniel
Straightforward, direct communication and great follow up
Jelea
Excelent
Bruce
Your website is wonderful and you did a marvelous job! Well worth the small handling fee. Many thanks for your excellent service!
John
I entered my destination and many choices came up. Info pop-ups clarified any questions!
Elyas
It was that easy! Fares were comparably less than other sites
Lisa
Booking through ok-ferry.com was absolutely the best and easiest process I’ve ever had when booking online!
Alex
I'm new to OkFerry and I'm glad to see how easy it is!
Ivan
Very helpful agent assisting me on the phone Thanks Martina!
Samy
Me and my family we will be return customers for sure
Charlene
in the beginning we would have given 1 star because of the hassle of waiting on the phone but we finally reached Laura today and everything went smooth.
Martin
transition went very smooth
Shane
This is the first time I ever booked through this website and it was fast easy
Chloe
I am very pleased with the service representative Claudia, she handled everything quick and efficiently.
Kristen
Thanks for making it so easy. You had best combined connection for my travel
Sam
Elena was very soft spoken and gave me a lot of details about prices and accomodation
