Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52125 Reviews
5
45336
4
5357
3
661
2
254
1
517
98% of our customers recommend our service to their friends.
Had a last minute change, I was put in touch with Mattia who helped ua with getting a fair price for our new ticket
I was assisted by Elena, very kind and patience with us after changes we wanted .-)
Ana Alexandra
The service is amazing, very fast and intuitive.
Bridget
Very easy to use. I only feedback is that it was difficult to determine what your cancelation policy is. I do not speak Italian and there was nothing on your page which says if you can cancel.
Sara
Easy website to use
Jane
This was extremely convenient and easy to use. Tickets sent very quickly.
Mcfarland
Easy to find, book and pay. Very thorough communication and confirmation. Looking forward to the the trip.
Brendan
Great service - very easy to use.
Larry
Easy to book except the payment should be allowed through the website directly and NOT a separate email which is confusing. AMEX did not work either.
Martinez
Easy to use and great service!
Robin
Very happy with your speedy booking service! I have visited Capri many times but booked at Molo Bellevolo the day before departure! Booking online is much quicker and easier! 👌👌
we accidentally booked two tickets for the same date. we called and talked to Laura, she helped us to have money back after canceling our duplicate booking!
top experience. Will use again
Rock N Roll
Simple, fast and easy to plan
This was my first time using misterferry, great assistance and great user experience
Brando Moraes
Very practical booking service, fast and easy!
Bryan
Super easy!
They gave me good options to choose from.
Fast and efficient. Very helpful, questions handled courteously. Very nice talking to a human!!!!!!!!
Simple and fast as promised
stress-free service! I used them for my ferry trip to Italy, everything ran smoothly
Highly recommend this service
Easy! good service!
Always attentive and quick to respond
Jayme
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Dragoslav
Great service
Nicholas
Excellent website, easy booking process, confirmation email with e-tickets followed almost immediately
Sheldon
Ticket request was handled quickly. I received the e-mailed tickets promptly. Highly recommended
James
Very efficient service
David
Very easy to use web site and quick confirmation of booking and supply of tickets
So easy to book
I found this site and got imy ticket to Sweden done in a few minutes!
Laura is a exceptional customer service representative
Unfortunately I had to change my plans & cancel, thanks to Valentina I solved my problem brilliantly!
My experience with misterferry was excellent from start to finish. I couldn’t be happier with this service.
I appreciated being offered multiple options with various companies and ferries schedules I definitely want to use mrferry again!
They are very polite! I will be a repeat customer for sure!
Find a cheaper round trip to Greece from Italy
Mirko provided the best service experience. So far I have been satisfied with the service I have received.
Caroline
This was super easy to book direct! Two clicks, and then the tickets were emailed! Much better to do it yourself. Great times for the ferries as well.
Good service so far ....Quick answer to our questions
Fast reply with solutions, fast reaction from the team
Done in 2 minutes ... very convenient with lots of options to choose from :-) :-)
Very easy booking experience.
Making a reservation was effortless Thanks mrferry team
there was a problem and one of the purchased tickets was missing, but then I called the customer service and Valentina helped me!
simple to understand interface, super quick.
Easy to browse, they show you options between different companies and all the information to buy the ticket
Easy to navigate and lots of options. Hope the ferry ride is as positive!
