Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51178 Reviews

98% of our customers recommend our service to their friends.
Very great experience in this site where I purchased my ticket to Ireland
Had to change departure last minute and Ambra was very helpful!
Michelle
Very easy to book our ferry from Sorrento to Capri for April. Website is user friendly and there are lots of time slots to chose from.
they were efficient in returning our emails and answering all our questions in regards to our tickets
so responsive and patient with all of our last minute changes!
I would give Laura five stars for her help in booking my ticket to Sweden
Excellent way to book your trip. Definitely going to book another one
polite customer service and smooth booking process, who could ask for more?
they made my process smooth - good service and assistance
Another very good xperience thank you
We recently used mr ferryfor booking our ticket to France and it was nothing short of perfect!
As a first-time client of Mister ferry I was surprised how they made it stress-free! thank you
smooth experience
Process to reserve our ticket was expedite and clear :-)
Quick, easy to use!! 5 STARS
Excellent service from beginning to end 5/5
My first time booking with misterferry, I had a good experience. Definitely going to tell my friends about this
platform was very easy to navigate
We enjoy how quick and simple their website is to use
Saved timed and money THANK YOU
great customer service, friendly... DEF recommend
I was searching for cheaper ticket to go home and I was well attend to by one of your amazing staff
service was fantastic and prompt. I'll definitely return to you
I'm quite pleased with the service I've received
we accidentally booked the wrong departure date for our upcoming trip in december, they were incredibly helpful and efficient
We tried for the first time to book with mrferry, and we liked it!!
This is the second time I've made a reservation and I strongly suggest
straightforward and easy reserving process. Service that is both convenient and simple.
prices are reasonable
Thank you for your assistance, Ambra was a huge help.
Highly recommended by a friend now I'm glad I listened to her advise :-)
Booking through misterferry was a pleasant experience.
they promptly responded to our emails allowing us to return home in comfort. TNX!!!
incredibly straightforward and quite helpful.
Hartmann
Einfach und unkompliziert👍
Fast and high-quality service
Thanks to you, everything went smoothly.
Fast and high-quality service
user-friendly website and outstanding customer service
Laura was lovely to speak with, very pro!
Maria
Booking was super easy and quick, everything was correct. I hope the ferry trip is as good! Thanks.
Easy booking processand assistance was just a phone call away
great service and tickets arrived on time.
Simple and fast, highly recommended...
Rimma
The date of my ticket was incorrect, and I couldn't change it without paying the whole price again. The phone lines provided were not responding. Now, I have to pay twice for the incorrect service, and then spend time disputing the charges.
Dear Customer, we kindly inform you that you have not made the payment twice, you have only paid the difference in fares between the journey on the wrong original date and the correct modified one. we remain at your disposal for any further information, the Staff of Traghettilines
Jessica
fast and easy to understand
Stephen
Professional staff... they help in really nice way
Paul
we had a totally trouble-free experience while booking our tickets through okferry
Michael
Claudia was amazing! Really appreciate for her patience and politeness when she is dealing with customers!
Emma
I would like to share my most favourable experience with okferry, really easy and smooth