Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52125 Reviews
5
45336
4
5357
3
661
2
254
1
517
98% of our customers recommend our service to their friends.
Very helpful and good service
It was a smooth process. Would highly recommend and will for sure contact misterferry going forward.
Excellent service. Doesn't get any better than that.
very quick and prompt response
Such a nice experience! I recommend without doubt!
Chad
Great service! Easy and secure.
Sarah
Easy to use and clear website!
the staff is very helpful thanks a bunch!
I was provided excellent customer service, It was a good experience
AAA+ Can't ask for more!
I wish the price would have been cheaper, but the speed of processing my request was excellent!
Great service provided 👍
I want to express my gratitude to Mr. Mirko, he was very helpful in assisting me with a change of dates
Amazing customer service. Will use again and again in the future.
Great customer service. I appreciated being offered multiple options with various companies and ferry schedules
Quick and good service.
Very fast and efficient in responding to my request
we are very pleased with the efficiency that Chiara has helped us with our tickets
Great service made our trip so easy
ease of selecting ferries
Excellent service !! I would certainly use his services again.
Tania
We ordered by mistake two trips and they refuse to cancel one even though we didn't make it to any trip because one of the group had covid, and they didn't refund us
Dear Customer, we verify your request immediately. Thank you, the Staff of Traghettilines
Mocny
Ogni volta che compriamo dei biglietti la data viene 'cambiata' automaticamente prima del booking finale I poche parole se clicchiamo su diciamo 8 Agosto quando poi 'conferma' la data viene spostata indietro di 1 giorno Una volta pensavo fosse un nostro errore ( e ho dovuto pure pagare la penale per il cambio) ma poi ho notato che lo fa sempre
Egill
It was a easy and fast booking.
Nixon
Easy to use and clear about timings regarding the journey.
Chad
excelente!! bravo
Rebecca
Easy
Ella
excellent
Dino
easy to use site
Sarah
Very easy to use and tickets promptly delivered.
Ana
Very satisfied
Delio
Molto facile e’ simplice!
professional , eficiente, polite and nice staff!
This is my second time to use mrferry for my tickets! And both of these experiences are very wonderful.
John
Great service! Bravo!
Richard
Excellent
Claire
Fast confirmation, emailed tickets right away, and easy to navigate site - excellent!
Sveinn
Fast and professional.
Valerie
The service was easy to use and very fast in booking and receiving the tickets.
Michel
Easy to find tickets. Would like to get full address of the ticket office so that it will be easier to find it when in town
Steve
Easy to use. Fast and efficient service. The site does say you can use Amex but the site displays and error message. My Visa card worked with no issues.
Martin
Yes, everything went well and I will definitely order the next ferry trip
Delarue
System very clear and efficient. Thank you one again Best regards Jean
Eliette
I have a great service… Accurate and efficient. Thank you very much and see you soon…
Alain
Quick and easy to use. Very good service.
Ronald
A1 ...thank you
Lauren
Easy enough to book. Tickets were emailed quickly. Steep convenience fee.
Thanks for the professional service, I will recommend it to friends
I purchased a round trip from Naples to Capri. Since this is the first time I was a little skeptical initially. But turned out great. I will definitely use again in the future.
Due to a medical emergency we had to change our plan. Laura was very helpful in meeting everything we needed. We will definitely book through mister ferry again!
