Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50480 Reviews

98% of our customers recommend our service to their friends.
I have had a problem with my ticket to capri. After a very short time Chiara from the customer service team answered me.Very polite and helpful she understood the problem and found a solution !
Joselyne
It was easy to use
Sarah
Great and Easy way to book!
Michael
very easy booking !
Naomi
Sorrento to Naples, excellent service. Easy booking, on time. Clear notice in English indication fee for slightly larger bags would help. Note no option to purchase drinks on board
Very easy to compare ferry prices and get the one you need!
Easy and quick. Got our e-ticket receipt within few minutes
Easy to use website comparisons are useful 👌
I was a bit confused by insurance terms but agent Laura answered my questions and steered me through the booking process. Great customer service! 💕😁
my experience booking ferry for the first time made easy by agent Claudia.. she accomodated all my inquiries. Thumbs up to her!!
Very helpful and easy booking
Easy fast booking
We have used misterferry for at least 2 years and it has been great. We are grateful and we will definitely use them again.
Pretty happy with the service.
Excellent Service
Wendy
Website is very easy to use. Hopefully the ferry experience is just as good. Just wondering if there is a website that shows the ferry status for each day? If a ferry is cancelled, will we know prior to arriving at the port the day of travel?
John
Very easy site to book through
Sonia
Suuuper OK !
Edson
Serviço fácil, rápido e com resposta imediata.
Anthony
Easy to use from the US
Frank
The booking process is quite easy, but I’m confused as to the ticketing process. I received a note that the tickets were emailed to me, but the ‘tickets’ are emblazoned with the notice that they are ‘not valid for boarding’. Can you clarify what we need to actually board? Thank you!
So far so good.
We book with misterferry each year and we are never disappointed. The reservation process is simple and clear.
It was a smooth transaction. Would definitely recommend!
Your service made it easy. It was great and very satisfied expirienced for me.
Gentry
It’s good with no problems, Thanks
5 star customer service! 🥰 Online transaction was smooth and easy👍👍👍👍thank you ❤️
I try MRFerry and my experience is great. . The booking process was quick 👍✨️
Booking my tickets went very smooth. Will definitely recommend to my family and friends! Thank you!
I was actually afraid of buying tickets online. There are a lot of fake sites. misterferry is 100% trustworthy.
my wife's name was spelled wrong, i called them to fix. laura was patient and kind over the phone thru the process of getting it changed. thanks
customer service very helpful. have recommended your company to friends.
The system is so easy to use!I made an error when issuing my first ticket and had to contact customer service. The agent I spoke with was friendly and answered my question quickly.
The booking process system was easy. Quoting is fast easy and pricing is great!
We booked the trip in a very short timeframe but it was planned out wonderfully and stress-free. When we do, we would not hesitate to book through M.Ferry again.
Great Customer service very helpful with all the questions that i asked about.
The website is full of information and easy to navigate. Highly recommended.
. Web site is very user-friendly. I highly recommend their services.
I would recommend this service to anyone who is looking for ferry tickets!
Excellent service, extremely responsive. Booked a trip to Germany, everything went smoothly.
This was my first experience booking a ferry and the customer service thru the call agent is very helpful
Everything went well and perfect. My experience has been great
I am so grateful about ferry tickets, service is quick and fast
AM VERY WELL ASSISTED BY DEBORAH THANK YOU VERY MUCH
Michael
Very fast and easy to use.
Speedy, efficient and trustworthy. I will be back looking for more
Initially I was very sceptical but I bought a ticket to Germany as a test and all went well. It really is an amazing service to purchase tickets!
I am satisfied customer. Keep up the good work!!!!
I’m extremely happy with the support provided by Martina. Thank you for the excellent customer service.
MISTERFERRY IS A TOP NOTCH SITE! ! I am not computer savvy BUT It's very user friendly!