Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews
5
44620
4
5272
3
644
2
251
1
507
98% of our customers recommend our service to their friends.
Very good
the service is rapid and perfect even for me at 81
Unfortunately, we could not change our ticket online
Dear Customer, We’re sorry to hear that you came across an issue while using our service. Please write to help@misterferry.com and give us more info about the change you need. The Staff of Misterferry
I have booked lots of times through misterferry and my overall experience is nice
The service and follow up were great, everything went very smoothly
I was very happy with the service. I was skeptical because I never used an online travel agency but Mr.Ferry could not have been more helpful!
I made an error in one of my travel dates and they corrected my itinerary with no extra charges. Thank you
This is an excellent, hassle-free way to get ferry tickets. Makes traveling easy :-)
Simon
User friendly and efficient website
Antonin
O.k. till now
Taylor
Great!
Kevin
Easy to do!
Maria Belen
Great!!
Purtee
👍
Booking was simple and easy.The website is user friendly and Interface is very smooth.
The process was pretty easy.
Good follow up and resolutions of issues. Will definitely use again for our next trip.
a bit of a work around to get to your final destination but good service
Provided many options to choose from we will highly recommend this service
super-responsive ! Found exactly what we were looking for even though we were a large family of 9 :-)
Eficaz, rápida y fácil
Simon
Website is convenient to book, except for the payment through PayPal. I had to book by credit card...then I received anotherr e-mail asking me to complete my payment through PayPal. Will I be double booked??
i have just experienced an outstanding customer service assistance from your employee Claudia, gave me all information I need and helped to find the best solution!
Pretty happy with the service.
Rapid response to request for tickets. I made an error in one of my travel dates and they corrected my ticket with no charges
Malina
5
Sisinnio
Easy to navigate through and to book. I was able to quickly get ferry tickets to Sardinia.
smooth booking process and outstanding customer support - I do not mind paying a small fee.
The experience that I have was great! They make booking so easy. I got a confirmation email after a couple of minutes THANK YOU!
Good search options. One of the best sites for travel tickets 😊🌹
I have had a problem with my ticket to capri. After a very short time Chiara from the customer service team answered me.Very polite and helpful she understood the problem and found a solution !
Joselyne
It was easy to use
Sarah
Great and Easy way to book!
Michael
very easy booking !
Naomi
Sorrento to Naples, excellent service. Easy booking, on time. Clear notice in English indication fee for slightly larger bags would help. Note no option to purchase drinks on board
Very easy to compare ferry prices and get the one you need!
Easy and quick. Got our e-ticket receipt within few minutes
Easy to use website comparisons are useful 👌
I was a bit confused by insurance terms but agent Laura answered my questions and steered me through the booking process. Great customer service! 💕😁
my experience booking ferry for the first time made easy by agent Claudia.. she accomodated all my inquiries. Thumbs up to her!!
Very helpful and easy booking
Easy fast booking
We have used misterferry for at least 2 years and it has been great. We are grateful and we will definitely use them again.
Pretty happy with the service.
Excellent Service
Wendy
Website is very easy to use. Hopefully the ferry experience is just as good. Just wondering if there is a website that shows the ferry status for each day? If a ferry is cancelled, will we know prior to arriving at the port the day of travel?
John
Very easy site to book through
Sonia
Suuuper OK !
Edson
Serviço fácil, rápido e com resposta imediata.
Anthony
Easy to use from the US
