Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52187 Reviews
5
45393
4
5360
3
662
2
254
1
518
98% of our customers recommend our service to their friends.
Very much satisfied with the customer service from Misterferry. Thank you Martina for assisting and providing the best solution
Very quick booking at best price
Bliznakov
Very easy to book
Hitchcock
Booking a ferry ticket to Capri is pretty straight forward!
Antonio
Ok everything
Hazel
Excellent response for us to purchase Ferry Tickets to Capri We had our tickets in a few day sent via e-mail No stress when we arrive at the ferry dock boarding Thank you so much & I strongly recommend your service
I was comparing prices to get the right one for my international trip.The website is clear, informative and easy to navigate. I certainly giv a 5 out of five and recommend !
I had to cancel my plan. They handled the problem quickly and promptly. Thank you!
they provided a wide range of ferry options.
There was some problems and I was not happy about how the procedure was going, but the customer service was very helpful during the whole process and made it so easy!
excellent customer service. Had a wonderful experience with Jana.
Popper
Clear, fast and safe.
easy-to-access site
My experience was good. Called to cancel my ferry. The assistant was helpful and cancelled it promptly.
Reservation process through misterferry website was smart and easy with different options.
Jana was helpful in canceling a booking I had made just 45 minutes prior.💯🙏🏼
payment system is not straightforward.
The only criticism is that I had a hard time reaching the company by phone
Needed help with planning our trip and they helped me through the whole process thank you
Excellent booking experience - I would recommend to everybody 🔝
Would definitely use this site again when looking for tickets. Ordering was simple.Did not have any issues.
Extremely easy to use!
it was so easy to buy and receive tickets... definitely gonna buy from you again
First time customer and everything worked out just fine. Highly recommend
Super easy. I received my tickets in just a few minutes.Definitely recommend.
Overall it was great. Everything went smoothly.
Great service, very prompt response and a great interaction with Chiara. Thank you!!
Laurence
The one hour arrival rule prior to departure might be better served to your customers if it were in larger print and at the top of the reservation page. It is now a problem for me because I made a train reservation from Rome and gave myself an hour and twenty minutes to get to your ticketing location. With traffic I may not make it in time.
Rasmussen
Easy booking and good service
Lisa
Quick Response Time.
Good :-)
My experience was pretty good when booking my trip to greece
I mistakenly clicked the wrong dates for my trip. I told them immediately what had happened they changed the ticket very fast. Thank you
I had to cancel a ferry booking for Italy, at late notice. great experience! I got through a real person easily and very quickly, and it was all dealt with within few minutes.
quick and reliable service
I was unable to book a ferry online due a glitch. Mattia was very helpful in assisting me.
Stephen
Very simple service to use. Website easy to navigate.
Sonia
The website was easy to use and the tickets were sent rapidly after booking and payment.
Maday
The process of purchasing tickets was fast and easy. Hope everything goes as smoothly the day of. Thank you!
had a very good experience from my last trip to Italy
Very good
the service is rapid and perfect even for me at 81
Unfortunately, we could not change our ticket online
Dear Customer, We’re sorry to hear that you came across an issue while using our service. Please write to help@misterferry.com and give us more info about the change you need. The Staff of Misterferry
I have booked lots of times through misterferry and my overall experience is nice
The service and follow up were great, everything went very smoothly
I was very happy with the service. I was skeptical because I never used an online travel agency but Mr.Ferry could not have been more helpful!
I made an error in one of my travel dates and they corrected my itinerary with no extra charges. Thank you
This is an excellent, hassle-free way to get ferry tickets. Makes traveling easy :-)
Simon
User friendly and efficient website
Antonin
O.k. till now
