Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50480 Reviews

98% of our customers recommend our service to their friends.
Sarah
Due to Covid, my trip was canceled many times and they helped me to find the ebst solution thank you guys!
Ethan
Hassle-free journey and amazing service provided
Eric
Straightforward and best follow up ever!
Stephanie
Fast answer and delivery and great customer service
Brian
good experience from beginning to end.
Judith
first class team!
Grace
highly recommend! Will do it again :-)
Andrew
we are delighted by our experience using OK-FERRY, great service and very efficient
Brian
100% recommended fast and secure!
Jennifer
Very professional and well worth it.
Danielle
Well organized with attention to every detail.
Ross
Fast, simple, totally legitimate. It seemed too easy at first but I got my tickets within minutes of payment in my email.
James
I asked for a ferry on a particular date, somehow it reverted to the day before. I didn't notice it until the transaction was complete. I went to change it and they charged me 26.39 euros to change it. Even though I bought the Trip Cancellation Insurance. Seems a bit outrageous.
Dear Customer, in case of changes or amendments to ticket already issued, allowed by the Terms and Conditions of the ferry Company involved, the Customer will be required to pay change fees according to the Company’s Transport, Conditions in addition to a fee owed to Traghettilines for each change or amendment as management fees. The Cancellation Coverage Appendix can be activated in case of cancellation, not in case of change. Best regards, the Staff of Ok-Ferry
George
painless to purchase my ferry tickets for my vacation... fast service and prompt answers
Chloe
Laura was a fantastic helper . She aided me in finding the best price.
Alexis
Purchasing a ticket is pretty simple.
Melinda
we appreciate how quick and effective the answer was.Great customer service.
Owen
good platform for buying tickets ... Making a reservation just takes a few minutes
Katriona
really user-friendly website and quick email confirmation
Erin
I'd want to convey my appreciation to Martina for her help, I received a call handled in the most professional manner possible :-)
Steven
100% satisfied
Tom
Your website appealed to me as being highly user-friendly
Megan
You're doing a fantastic job, in my opinion
Joshua
Thank you for your exceptional help in getting a reimbursement for my cancelled ticket
Paul
They provide quality service
Jamie
they gave me a number of options! Thank you very much for your assistance
Max
really happy with the ticket price that we spent
Jonathan
great experience during the reserving procedure
Andrew
I booked a ferry on the wrong date by mistake, emailed this company immediately while also purchasing tickets for the correct date. I asked for a refund and the company did not even respond.
Dear Customer, we kindly inform you cancellation requests must be made by accessing directly to your User Area on our website. Best regards, The Staff of Ok-Ferry
Peter
Supportive, offering best options for your sea travel
Vincent
Great assistance and explaining the details of the ticket
Zachary
super easy! he whole process was made so easy... would definitely rate this 5 stars 🌟
Conrad
They go above and beyond to make the customers happy
Faith
Great customer support: we had an issue with my our purchase and we weresurprised by the speed of response
Matthew
I'm very happy with the mrferry service I've booked and look forward to future travels!
Andrew
we have been using this website for 5 years and it gets better with every time
Chase
excellent customer service and good listening skills
Kiera
Very nice experience with okferry, great communications prior to our trip, I was able to get my boat fixed quickly.
Sean
Booking was very easy and all worked well
Patricia
Easy to use booking service that I'd use again and recommend to others. Some feedback on this survey: for those who don't know how to translate a web page into another language, the greeting above is only displaying in Italian even when you select the English language option. Perhaps this can be changed.
Laura
Been looking for a website like this for a long time GOOD JOB!
William
It would be nice to have an English language option when you are at the "Download Ticket" page (I clicked on the Italian flag but there were no other options).
Dear Customer, thank you for your feedback, we kindly inform you that you can change language in your "User Area" by selecting the appropriate flag. At your disposal for any clarification, the Staff of Ok-Ferry
Martha
his is such a great way to plan your trip to the Amalfi coast
David
A very useful tool
Katherine
was having difficulties finding suitable itineraries on online websites, but OkFerry is a unique platform for planning your ferry trip ! easy to use !
Jake
good communication, 100% recommend.
Mark
This is the first time I have used anyone other than just the ferry company, they handled our travel requirement to our complete satisfaction
Linda
they helped me to make needed changes after the booking, extremely attentive service
Joseph
we received help finding the ferry we needed.
Neil
Easy to understand, i loved getting multiple options.