Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Frank
The booking process is quite easy, but I’m confused as to the ticketing process. I received a note that the tickets were emailed to me, but the ‘tickets’ are emblazoned with the notice that they are ‘not valid for boarding’. Can you clarify what we need to actually board? Thank you!
So far so good.
We book with misterferry each year and we are never disappointed. The reservation process is simple and clear.
It was a smooth transaction. Would definitely recommend!
Your service made it easy. It was great and very satisfied expirienced for me.
Gentry
It’s good with no problems, Thanks
5 star customer service! 🥰 Online transaction was smooth and easy👍👍👍👍thank you ❤️
I try MRFerry and my experience is great. . The booking process was quick 👍✨️
Booking my tickets went very smooth. Will definitely recommend to my family and friends! Thank you!
I was actually afraid of buying tickets online. There are a lot of fake sites. misterferry is 100% trustworthy.
my wife's name was spelled wrong, i called them to fix. laura was patient and kind over the phone thru the process of getting it changed. thanks
customer service very helpful. have recommended your company to friends.
The system is so easy to use!I made an error when issuing my first ticket and had to contact customer service. The agent I spoke with was friendly and answered my question quickly.
The booking process system was easy. Quoting is fast easy and pricing is great!
We booked the trip in a very short timeframe but it was planned out wonderfully and stress-free. When we do, we would not hesitate to book through M.Ferry again.
Great Customer service very helpful with all the questions that i asked about.
The website is full of information and easy to navigate. Highly recommended.
. Web site is very user-friendly. I highly recommend their services.
I would recommend this service to anyone who is looking for ferry tickets!
Excellent service, extremely responsive. Booked a trip to Germany, everything went smoothly.
This was my first experience booking a ferry and the customer service thru the call agent is very helpful
Everything went well and perfect. My experience has been great
I am so grateful about ferry tickets, service is quick and fast
AM VERY WELL ASSISTED BY DEBORAH THANK YOU VERY MUCH
Michael
Very fast and easy to use.
Speedy, efficient and trustworthy. I will be back looking for more
Initially I was very sceptical but I bought a ticket to Germany as a test and all went well. It really is an amazing service to purchase tickets!
I am satisfied customer. Keep up the good work!!!!
I’m extremely happy with the support provided by Martina. Thank you for the excellent customer service.
MISTERFERRY IS A TOP NOTCH SITE! ! I am not computer savvy BUT It's very user friendly!
I made a mistake when I bought 2 tickets for Ischia. Immediatly, I'll send them a mail for cancel my ordrer. They answered me and said they will cancel my ordrer and refund THANKS!!!!
The website is very easy to navigate and compare plans. The representative who assisted me was Ambra, she was very professional.
the process was simple and quicK
Good experience all around! I was unable to get the on line quote because I couldn’t find my destination, Laura was a joy to speak with over the telephone
I reached out to this agency upon recommendation of a friend, excellent service !
This is my 3rd time booking ferries with MrFerry. I am very pleased with the services provided!
super customer service. thank you and see you again next year :)
Awesome Service!
Not only is MFerry an easy platform to ferry purchasing, staff are very prompt in all aspects as well
Trustworthy and professional
Very swift and professional service for the second time 😍
We are very satisfied by the responsive service. We have purchased tickets 3 times and always had great service
The process was seamless and easy.
I booked a ticket to France. Very easy payment system and good service
My only complaint was that he didn't always get back to me soon enough
Fast and Reliable!
Helena Teixeira
very good
Mark
Easy to use -
Mike
Booking ferry tickets was very simple and i received my tickets very quickly
This is my 3rd time I have used mrferry, my experience over the years have all been very good.