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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 38302 reviews

 

5
 
42751
4
 
5069
3
 
603
2
 
237
1
 
464
Pollice su recensioni 98% of our customers recommend our service to their friends.

Stephanie

August 2022

I want to express my gratitude to Mr. Mirko, he was very helpful in assisting me with a change of dates

Fabio

August 2022

Amazing customer service. Will use again and again in the future.

Karl

August 2022

Quick and good service.

Macie

August 2022

Great customer service. I appreciated being offered multiple options with various companies and ferry schedules

Sylvia

August 2022

Very fast and efficient in responding to my request

Michele

August 2022

we are very pleased with the efficiency that Chiara has helped us with our tickets

Rebecca O'brien

August 2022

Great service made our trip so easy

Seth

August 2022

ease of selecting ferries

Brent R Gibson

August 2022

Excellent service !! I would certainly use his services again.

Tania

August 2022

We ordered by mistake two trips and they refuse to cancel one even though we didn't make it to any trip because one of the group had covid, and they didn't refund us

Misterferry replies:

Dear Customer, we verify your request immediately. Thank you, the Staff of Traghettilines

Jordan Mocny

August 2022

Ogni volta che compriamo dei biglietti la data viene 'cambiata' automaticamente prima del booking finale I poche parole se clicchiamo su diciamo 8 Agosto quando poi 'conferma' la data viene spostata indietro di 1 giorno Una volta pensavo fosse un nostro errore ( e ho dovuto pure pagare la penale per il cambio) ma poi ho notato che lo fa sempre

Egill

August 2022

It was a easy and fast booking.

Nathaniel Nixon

August 2022

Easy to use and clear about timings regarding the journey.

Chad

August 2022

excelente!! bravo

Rebecca

August 2022

Easy

Ella

July 2022

excellent

Dino

July 2022

easy to use site

Sarah

July 2022

Very easy to use and tickets promptly delivered.

Ana

July 2022

Very satisfied

Delio

July 2022

Molto facile e’ simplice!

Professional , Eficiente, Polite And Nice

July 2022

professional , eficiente, polite and nice staff!

Martin

July 2022

This is my second time to use mrferry for my tickets! And both of these experiences are very wonderful.

John

July 2022

Great service! Bravo!

Richard

July 2022

Excellent

Claire

July 2022

Fast confirmation, emailed tickets right away, and easy to navigate site - excellent!

Sveinn

July 2022

Fast and professional.

Valerie

July 2022

The service was easy to use and very fast in booking and receiving the tickets.

Michel

July 2022

Easy to find tickets. Would like to get full address of the ticket office so that it will be easier to find it when in town

Steve

July 2022

Easy to use. Fast and efficient service. The site does say you can use Amex but the site displays and error message. My Visa card worked with no issues.

Martin

July 2022

Yes, everything went well and I will definitely order the next ferry trip

Delarue

July 2022

System very clear and efficient. Thank you one again Best regards Jean

Eliette

June 2022

I have a great service… Accurate and efficient. Thank you very much and see you soon…

Van Doosselaere Alain

June 2022

Quick and easy to use. Very good service.

Ronald

June 2022

A1 ...thank you

Lauren

June 2022

Easy enough to book. Tickets were emailed quickly. Steep convenience fee.

Monica

June 2022

Thanks for the professional service, I will recommend it to friends

Casey

June 2022

I purchased a round trip from Naples to Capri. Since this is the first time I was a little skeptical initially. But turned out great. I will definitely use again in the future.

Leanne And Dean

June 2022

Due to a medical emergency we had to change our plan. Laura was very helpful in meeting everything we needed. We will definitely book through mister ferry again!

Joseph

June 2022

Had a last minute change, I was put in touch with Mattia who helped ua with getting a fair price for our new ticket

Jen

June 2022

I was assisted by Elena, very kind and patience with us after changes we wanted .-)

Ana Alexandra

June 2022

The service is amazing, very fast and intuitive.

Bridget

June 2022

Very easy to use. I only feedback is that it was difficult to determine what your cancelation policy is. I do not speak Italian and there was nothing on your page which says if you can cancel.

Sara

June 2022

Easy website to use

Jane

June 2022

This was extremely convenient and easy to use. Tickets sent very quickly.

Richard Mcfarland

June 2022

Easy to find, book and pay. Very thorough communication and confirmation. Looking forward to the the trip.

Brendan

June 2022

Great service - very easy to use.

Larry

May 2022

Easy to book except the payment should be allowed through the website directly and NOT a separate email which is confusing. AMEX did not work either.

Nasario Martinez

May 2022

Easy to use and great service!

Robin

May 2022

Very happy with your speedy booking service! I have visited Capri many times but booked at Molo Bellevolo the day before departure! Booking online is much quicker and easier! 👌👌

Anita

May 2022

we accidentally booked two tickets for the same date. we called and talked to Laura, she helped us to have money back after canceling our duplicate booking!