Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52125 Reviews
5
45336
4
5357
3
661
2
254
1
517
98% of our customers recommend our service to their friends.
Angélique
Everything went well :-)
Szabó
Easy and well understandable booking system.
Aleksandrs
great company. the whole booking process took no more than 5 minutes. thank you
Melanie
Website is easy to follow. Very quick to respond, tickets sent within minutes. Good communication.
team are super helpful and helpful.
It's easy to use for me, a non techy person! I would highly recommend
the system works so well and the customer service team is efficient
No complaints at all 🤩
Hard to communicate over the phone. But they helped me by email, Francesco handled everything quickly!
Booking system simple and easy
We had used misterferry for a very successful holiday in Naples and used them again for our next family holiday!
Jose L
THIS WAS EASY, FAST, AND AFFORABLE.
Hendrik
User friendly 👍🏻👍🏻👍🏻
Zhen
informative and easy to navigate
Max
Easy to book and I was able to get my questions answered via WhatsApp by a rep. Great service!
Kohli
Great site and easy to book
Andrew
fast and easy
John
Very quick and easy.
Ren
Your website can be improved. My first attempt failed, due to an issue with the bank. When that happened, the page is in Italian not English. Also when I come back I need to fill everything again.
Sophia
Great and fast service. Highly recommend for ease of use.
Dawn Schaefer
The tickets were booked for the wrong days. I hope I do not have to pay a fee to change them. 8 Sep departure, return 15 Sep. The tickets booked for a day early on both departure and return. On the good side, it was helpful to see all the ferry times in one place instead of having to search each line separately.
. I needed to change my vacation and Martina was very professional and efficient in helping me
Multiple accomodation choices, easy to book and best rates
This is the 2nd time we have used MRFERRY: easy to use website and excellent service from Valentina
100% satisfied with every aspect of the reservation
Nothing but great things to say! Reservation went smooth. When I called back later for a problem Deborah helped with a change I needed to make!
The site was easy to navigate. I reached out to them with a question and was answered very promptly.
The process was easy and he site really usefu. Strongly recommended.
My experience with misterferry was excellent! Email communication was quick and payment straightforward
Brandon
What the actual fuck is this. You couldnt confirm my tickets FOR TWO BOOKINGS.
Dear Brandon, we are very sorry for your negative experience. We have already refunded one of the two bookingd. Please check with your Bank. We remain available for further details at the email address help@misterferry.com. Best regards, Staff of Misterferry
Renee
The booking experience was easy to navigate and the tickets arrived via e mail quickly
Jami
Great!
Vania
Very easy do buy de tikets
First time booking in this agency and it all went well. Got my e-ticket within 5 minutes. I highly recommend this website to everyone.
They helped and answered every question we had. They ease my stress on our trip
Your customer service helped me make some last minute reservations. I found my go to service for future bookings!
great customer service 5 solid stars :-)
First time I've used MRFERRY, Really useful and practical site. Happy with the process so far.
I knew what I was booking with no surprises
Yu-Lin
Very good!!
Charles
I DO NOT UNDERSTAND HOW I GET VALID TICKETS. THE COPIES I RECEIVED INDICATE NOT VALID FOR BOARDING. CAN YOU TELL ME WHEN I GET THE VALID TICKETS PLEASE. tHANK YOU CHARLES CORADINO ccoradino@gmail.com
Dear Customer, we kindly inform you that with shipping companies that operate routes on the Amalfi Coast, it is necessary to show ID documents at the ticket office for security reasons. Therefore, the tickets we send by email are booking confirmations that allow passengers to receive their boarding passes on the day of departure directly at the port, shortening registration time. We appreciate your feedback, and we wish you a great day. Best regards, MrFerry Team
Filomena
Quick and easy and very well explained. It made navigating the website stress free.
It was pretty easy to book these tickets.Thank you! Definitely will book in this site again.
My experience with misterferry was really good.
Very helpful and quick responses. Great service.
Rob
Booking tickets was easy, efficient and timely. The steps necessary to complete the transaction were clear. The options available were explained and understood. I would not hesitate to use this service again in the future. Thank you.
Stumpf
Very easy service to make my arrangements.
Had to make a change to my reservation and the customer service team was friendly and helpful
I just booked for an upcoming trip in May and I have to say I'm impressed!
First time I've used misterferry and the experience was satisfying. Easy to navigate the site. Much easier than having to call a operator that never answers.
