Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50660 Reviews
5
44073
4
5216
3
624
2
248
1
499
98% of our customers recommend our service to their friends.
Would definitely use this site again when looking for tickets. Ordering was simple.Did not have any issues.
Extremely easy to use!
it was so easy to buy and receive tickets... definitely gonna buy from you again
First time customer and everything worked out just fine. Highly recommend
Super easy. I received my tickets in just a few minutes.Definitely recommend.
Overall it was great. Everything went smoothly.
Great service, very prompt response and a great interaction with Chiara. Thank you!!
Laurence
The one hour arrival rule prior to departure might be better served to your customers if it were in larger print and at the top of the reservation page. It is now a problem for me because I made a train reservation from Rome and gave myself an hour and twenty minutes to get to your ticketing location. With traffic I may not make it in time.
Rasmussen
Easy booking and good service
Lisa
Quick Response Time.
Good :-)
My experience was pretty good when booking my trip to greece
I mistakenly clicked the wrong dates for my trip. I told them immediately what had happened they changed the ticket very fast. Thank you
I had to cancel a ferry booking for Italy, at late notice. great experience! I got through a real person easily and very quickly, and it was all dealt with within few minutes.
quick and reliable service
I was unable to book a ferry online due a glitch. Mattia was very helpful in assisting me.
Stephen
Very simple service to use. Website easy to navigate.
Sonia
The website was easy to use and the tickets were sent rapidly after booking and payment.
Maday
The process of purchasing tickets was fast and easy. Hope everything goes as smoothly the day of. Thank you!
had a very good experience from my last trip to Italy
Very good
the service is rapid and perfect even for me at 81
Unfortunately, we could not change our ticket online
Dear Customer, We’re sorry to hear that you came across an issue while using our service. Please write to help@misterferry.com and give us more info about the change you need. The Staff of Misterferry
I have booked lots of times through misterferry and my overall experience is nice
The service and follow up were great, everything went very smoothly
I was very happy with the service. I was skeptical because I never used an online travel agency but Mr.Ferry could not have been more helpful!
I made an error in one of my travel dates and they corrected my itinerary with no extra charges. Thank you
This is an excellent, hassle-free way to get ferry tickets. Makes traveling easy :-)
Simon
User friendly and efficient website
Antonin
O.k. till now
Taylor
Great!
Kevin
Easy to do!
Maria Belen
Great!!
Purtee
👍
Booking was simple and easy.The website is user friendly and Interface is very smooth.
The process was pretty easy.
Good follow up and resolutions of issues. Will definitely use again for our next trip.
a bit of a work around to get to your final destination but good service
Provided many options to choose from we will highly recommend this service
super-responsive ! Found exactly what we were looking for even though we were a large family of 9 :-)
Eficaz, rápida y fácil
Simon
Website is convenient to book, except for the payment through PayPal. I had to book by credit card...then I received anotherr e-mail asking me to complete my payment through PayPal. Will I be double booked??
i have just experienced an outstanding customer service assistance from your employee Claudia, gave me all information I need and helped to find the best solution!
Pretty happy with the service.
Rapid response to request for tickets. I made an error in one of my travel dates and they corrected my ticket with no charges
Malina
5
Sisinnio
Easy to navigate through and to book. I was able to quickly get ferry tickets to Sardinia.
smooth booking process and outstanding customer support - I do not mind paying a small fee.
The experience that I have was great! They make booking so easy. I got a confirmation email after a couple of minutes THANK YOU!
Good search options. One of the best sites for travel tickets 😊🌹
