Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50480 Reviews

98% of our customers recommend our service to their friends.
Excellent service !! I would certainly use his services again.
Tania
We ordered by mistake two trips and they refuse to cancel one even though we didn't make it to any trip because one of the group had covid, and they didn't refund us
Dear Customer, we verify your request immediately. Thank you, the Staff of Traghettilines
Mocny
Ogni volta che compriamo dei biglietti la data viene 'cambiata' automaticamente prima del booking finale I poche parole se clicchiamo su diciamo 8 Agosto quando poi 'conferma' la data viene spostata indietro di 1 giorno Una volta pensavo fosse un nostro errore ( e ho dovuto pure pagare la penale per il cambio) ma poi ho notato che lo fa sempre
Egill
It was a easy and fast booking.
Nixon
Easy to use and clear about timings regarding the journey.
Chad
excelente!! bravo
Rebecca
Easy
Ella
excellent
Dino
easy to use site
Sarah
Very easy to use and tickets promptly delivered.
Ana
Very satisfied
Delio
Molto facile e’ simplice!
professional , eficiente, polite and nice staff!
This is my second time to use mrferry for my tickets! And both of these experiences are very wonderful.
John
Great service! Bravo!
Richard
Excellent
Claire
Fast confirmation, emailed tickets right away, and easy to navigate site - excellent!
Sveinn
Fast and professional.
Valerie
The service was easy to use and very fast in booking and receiving the tickets.
Michel
Easy to find tickets. Would like to get full address of the ticket office so that it will be easier to find it when in town
Steve
Easy to use. Fast and efficient service. The site does say you can use Amex but the site displays and error message. My Visa card worked with no issues.
Martin
Yes, everything went well and I will definitely order the next ferry trip
Delarue
System very clear and efficient. Thank you one again Best regards Jean
Eliette
I have a great service… Accurate and efficient. Thank you very much and see you soon…
Alain
Quick and easy to use. Very good service.
Ronald
A1 ...thank you
Lauren
Easy enough to book. Tickets were emailed quickly. Steep convenience fee.
Thanks for the professional service, I will recommend it to friends
I purchased a round trip from Naples to Capri. Since this is the first time I was a little skeptical initially. But turned out great. I will definitely use again in the future.
Due to a medical emergency we had to change our plan. Laura was very helpful in meeting everything we needed. We will definitely book through mister ferry again!
Had a last minute change, I was put in touch with Mattia who helped ua with getting a fair price for our new ticket
I was assisted by Elena, very kind and patience with us after changes we wanted .-)
Ana Alexandra
The service is amazing, very fast and intuitive.
Bridget
Very easy to use. I only feedback is that it was difficult to determine what your cancelation policy is. I do not speak Italian and there was nothing on your page which says if you can cancel.
Sara
Easy website to use
Jane
This was extremely convenient and easy to use. Tickets sent very quickly.
Mcfarland
Easy to find, book and pay. Very thorough communication and confirmation. Looking forward to the the trip.
Brendan
Great service - very easy to use.
Larry
Easy to book except the payment should be allowed through the website directly and NOT a separate email which is confusing. AMEX did not work either.
Martinez
Easy to use and great service!
Robin
Very happy with your speedy booking service! I have visited Capri many times but booked at Molo Bellevolo the day before departure! Booking online is much quicker and easier! 👌👌
we accidentally booked two tickets for the same date. we called and talked to Laura, she helped us to have money back after canceling our duplicate booking!
top experience. Will use again
Rock N Roll
Simple, fast and easy to plan
This was my first time using misterferry, great assistance and great user experience
Brando Moraes
Very practical booking service, fast and easy!
Bryan
Super easy!
They gave me good options to choose from.
Fast and efficient. Very helpful, questions handled courteously. Very nice talking to a human!!!!!!!!