Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51178 Reviews
5
44543
4
5249
3
629
2
250
1
507
98% of our customers recommend our service to their friends.
Dawn Schaefer
The tickets were booked for the wrong days. I hope I do not have to pay a fee to change them. 8 Sep departure, return 15 Sep. The tickets booked for a day early on both departure and return. On the good side, it was helpful to see all the ferry times in one place instead of having to search each line separately.
. I needed to change my vacation and Martina was very professional and efficient in helping me
Multiple accomodation choices, easy to book and best rates
This is the 2nd time we have used MRFERRY: easy to use website and excellent service from Valentina
100% satisfied with every aspect of the reservation
Nothing but great things to say! Reservation went smooth. When I called back later for a problem Deborah helped with a change I needed to make!
The site was easy to navigate. I reached out to them with a question and was answered very promptly.
The process was easy and he site really usefu. Strongly recommended.
My experience with misterferry was excellent! Email communication was quick and payment straightforward
Brandon
What the actual fuck is this. You couldnt confirm my tickets FOR TWO BOOKINGS.
Dear Brandon, we are very sorry for your negative experience. We have already refunded one of the two bookingd. Please check with your Bank. We remain available for further details at the email address help@misterferry.com. Best regards, Staff of Misterferry
Renee
The booking experience was easy to navigate and the tickets arrived via e mail quickly
Jami
Great!
Vania
Very easy do buy de tikets
First time booking in this agency and it all went well. Got my e-ticket within 5 minutes. I highly recommend this website to everyone.
They helped and answered every question we had. They ease my stress on our trip
Your customer service helped me make some last minute reservations. I found my go to service for future bookings!
great customer service 5 solid stars :-)
First time I've used MRFERRY, Really useful and practical site. Happy with the process so far.
I knew what I was booking with no surprises
Yu-Lin
Very good!!
Charles
I DO NOT UNDERSTAND HOW I GET VALID TICKETS. THE COPIES I RECEIVED INDICATE NOT VALID FOR BOARDING. CAN YOU TELL ME WHEN I GET THE VALID TICKETS PLEASE. tHANK YOU CHARLES CORADINO ccoradino@gmail.com
Dear Customer, we kindly inform you that with shipping companies that operate routes on the Amalfi Coast, it is necessary to show ID documents at the ticket office for security reasons. Therefore, the tickets we send by email are booking confirmations that allow passengers to receive their boarding passes on the day of departure directly at the port, shortening registration time. We appreciate your feedback, and we wish you a great day. Best regards, MrFerry Team
Filomena
Quick and easy and very well explained. It made navigating the website stress free.
It was pretty easy to book these tickets.Thank you! Definitely will book in this site again.
My experience with misterferry was really good.
Very helpful and quick responses. Great service.
Rob
Booking tickets was easy, efficient and timely. The steps necessary to complete the transaction were clear. The options available were explained and understood. I would not hesitate to use this service again in the future. Thank you.
Stumpf
Very easy service to make my arrangements.
Had to make a change to my reservation and the customer service team was friendly and helpful
I just booked for an upcoming trip in May and I have to say I'm impressed!
First time I've used misterferry and the experience was satisfying. Easy to navigate the site. Much easier than having to call a operator that never answers.
Very much satisfied with the customer service from Misterferry. Thank you Martina for assisting and providing the best solution
Very quick booking at best price
Bliznakov
Very easy to book
Hitchcock
Booking a ferry ticket to Capri is pretty straight forward!
Antonio
Ok everything
Hazel
Excellent response for us to purchase Ferry Tickets to Capri We had our tickets in a few day sent via e-mail No stress when we arrive at the ferry dock boarding Thank you so much & I strongly recommend your service
I was comparing prices to get the right one for my international trip.The website is clear, informative and easy to navigate. I certainly giv a 5 out of five and recommend !
I had to cancel my plan. They handled the problem quickly and promptly. Thank you!
they provided a wide range of ferry options.
There was some problems and I was not happy about how the procedure was going, but the customer service was very helpful during the whole process and made it so easy!
excellent customer service. Had a wonderful experience with Jana.
Popper
Clear, fast and safe.
easy-to-access site
My experience was good. Called to cancel my ferry. The assistant was helpful and cancelled it promptly.
Reservation process through misterferry website was smart and easy with different options.
Jana was helpful in canceling a booking I had made just 45 minutes prior.💯🙏🏼
payment system is not straightforward.
The only criticism is that I had a hard time reaching the company by phone
Needed help with planning our trip and they helped me through the whole process thank you
Excellent booking experience - I would recommend to everybody 🔝
