Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews

98% of our customers recommend our service to their friends.
Inta
Ticket reservation online was very easy and fast. In booking form in field select country, please complete with Latvia, and country code +371. Thank you!
Dear Customer, we confirm we have corrected your phone number. Best regards, the Staff of Ok-Ferry
Mark
Selection of ferry services from the time table was easy. The booking process was smooth with several emails provided in a short space of time to let me know how my booking was progressing.
Jacqueline
Easy to book, and make amendments. Very quick customer service
Ennio
Very professional, nice experience, thanks.
Sydriao Ferreira
Very nice
Melcon
Excelent!
Durso
Fast and easy service
Marshall-Lowry
Please may I have tickets in English. It is difficult and I am sorry, but my Italian is only good for shopping not reading
Dear Customer, as intermediary reservation center, we must provide the original travel documents issued by the ferry companies. We remain available for further information, best regards. The Staff of Traghettilines
Adele
The process was quick and easy! Would use it again.
Zdenek
Well-arranged web pages, a smooth reservation and purchase of boat tickets. Actually I would expect a bit lower prices off high season.
Rolando
Very good service! The process is very expedited and good.
Charlotte
User friendly and safe sight
Tiina
Hello! All was ok, I printed my dickets , and I hope, that my Capri day will be very good. With greetings Tiina N
Simon
Very easy to use. Tickets arrived in minutes.
Darlene
It was very easy to purchase tickets. The information on the site was helpful. I asked a followup question online that was promptly answered.
Erica
easy to use and great prices and trip options!!
Kenneth
Very happy with the web site and the booking process. Was easy to amend the booking before committing.
John David
Website seemed clear and easy to use.
Oliver
The information in the site is misleading. According to the information from this site, I suppose to board the ferry from Molo Manfredi port where my cruise ship is expected to ported. But I need to pick up the ticket from the Concordia port which is a mile away.
Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Traghettilines
Emile
An improvement would be a quicker response in emailing tickets, for example when booking with Trainline, a confirmation email was sent immediately confirming booking. Having to wait overnight for tickets to arrive keft me feeling indirect of the online booking had been successful.
Joseph
Quick and good
Kenneth
Fast and efficient.
Inocencia
me ha parecido un servicio correcto, he tenido algún problema debido a que inicialmente viene en ingles y no lo traduje al castellano ,pero todo solucionado, tampoco queda claro si lo haces on line, el tener que pasar por la ventanilla de compra de billetes antes de la salida, pensaba que con el billete electrónico ya era suficiente
Astil
The online purchasing system makes buying very easy, CONGRATULATIONS for the job.
Mark
Very user-friendly and promote thanks
Greg
Very easy, very quick and responsive. Thank you.
Veintemilla Granados
Very good service online. Perfect for organizing trip. I recomend it at all.
Margaret
Really easy to navigate- no detailed registration required and efficient payment processing. A very easy booking site- just what you need when on holiday!
Lori
Very good. I don’t speak Italian, but it was easy enough to go through the process because you provided an English option. Thank you!
Tanja
It is not clear on the website that you have to be at the dock already 30 minutes before departure to exchange the tickets to boarding passes. Likewise it is unclear what the insurance covers before it is bought. Otherwise the service is quick and clear.
Dear customer, we thank you for your feedback and we confirm that some companies does not sell tickets valid for boarding but only vouchers that have to be converted at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others informations. Best regards, Ok-Ferry
Adrian
Easy booking service.
Cheryl
Very easy to book tickets from the US. No stress about getting a seat!
Wendy
Easy to use website and good choice of service.
Stephan
Easy to understand how to book and quick response in the email
Anthonisz
best site i have ever used for booking ferries and cheapest option compared to other ferry sites, use this one definately!! really quick response time, easy to use, user friendly, clear and simple.. and all tickets are emailed too.. fabulous!
Albert
The website was easy to use
Michael
Good web site easy to use, excellent service
Gursoy
Very easy and efficient
Gary
Straightforward and useful service. Thanks.
Laban
wonderful, this was easy to do grazie grazie
Mitzie
Great site, simple to use. Insurance a bit "tricky"
Mitzie
Easy and quick. Bravo.
Tamas
Very good service.
Sally
Everything worked very smooth. Thank you
Gooch
Very user friendly. Clear, informative, and I hope, accurate.
Morten
Easy to find the right tickets, took no time at all.
Natasa
5 stars QUICK, RELIABLE AND SIMPLE
Stefan
Booking experience is, sorry to say, average at best. At least I would appreciate to book 3 legs in a ferry journey in one go (eh Milazzo - Stromboli - Salina - Milazzo) without two booking procedures and fees. Ideally, you extend this service to include the shuttle CTA to Milazzo. So, I press recommend only because the information is at one place. Kind regards, Stefan
Rebeca
Easy to use and book!
Kathleen
I used the English version of the site and it was very easy to use and understand. I only wish they mentioned you need to be at all of the ferries 30 minutes early before the booking is complete, and not just in the confirmation email.