Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51547 Reviews
5
44853
4
5285
3
648
2
251
1
510
98% of our customers recommend our service to their friends.
Lucy
Booking was easy and informative,looking forward to my trip to capri to naples on the 18th.
Michael
Whilst my wife and I are regular visitors to Sorrento and have used the ferries to Capri and other destinations such as Naples, Ischia and the Amalfi Coast many times in the past, this is the first time I have used the OK ferry 's booking centre. The online system is easy to use with fast response time. Documentation is good and whilst my Italian is limited, I was able to understand the forms.
Stien
Easy online.
Dorothy
Efficient service
Dee
Very prompt service. Easy to use.
Colin
Very good service - easy to use and quick response with tickets to e-mail within minutes. Only downside is tickets are in Italian so a little difficult to check if you're not completely familiar with the language. Otherwise - excellent
Chelsea
Service was great! I accidentally booked my tickets in reverse order and within 10 minutes a friendly representative called me to confirm that my times were correct.
James
Very easy transaction. One suggestion would be to explain your luggage policy more prominently.
Eleni
Quick and easy service for booking. Booked my ferry tickes to Capri in couple of minutes. Best website I could find so far.
Mark
Clear, quick easy to use service! Thanks!
Alison
Excellent service overall. The website is easy to navigate, full information is provided on schedules, routes and fares. Additional value add services are offered at the end of the transaction. Our tickets were delivered very promptly.
Susan
Fast and clear.
Brenda
Quick easy and great to navigate
Steve
x
Eric
Worked well. Quite simple and straightforward
Virginia
We are traveling for the first time to you, celebrating our 30th anniversary and found your service to be easy to understand and to use! Thank you!
Wilkins
Clear concise info on website. Easy to navigate, and book. Would recommend.
Deedee
Second transaction with this site and it was as simple and quick as the first time. I love it1
Meredith
Great website. Easy to use. Customer service is very helpful and I will be using you again.
Heather
Simple process that took only minutes to complete.
Kieninger
I've thought the service was easy and It offered many options. My tickets were delivered fast to my email and I'm very pleased. Grazie e ci vediamo!
Jennifer
Easy to book and clear information to follow
Javier
Easy and simple. Very useful.
Guillermo
Excellent
Andrew
Very Efficient service. Very clear emails
Stuart
very good booking site
Tracey
Booking my trips was fast and easy
Tracey
Booking was fast and easy
Kevin
The site was easy to use and showed all available ferries to take.
Kevin
The ticket purchasing process was very smooth.
David
Very helpful!
Vereda Oliveira
Excellent
Rafael
Saves time on lines and excellent and easy to use. I recommend anyone using this service.
Franc
All good. Fee is high.
Tuluh
Great service
Roland
As a resident of Sicily I should have gotten some discount, which has been given on my way from Genua to Palermo. It's disappointing...
Bradley
Comprehensive booking site. Easy to navigate.
David
One of the better on-line sites for booking transport . Very quick and efficient service and effective use of data and options re luggage or insurance from which one can easily choose.
Culpepper
Buongiorno! I am extremely happy and thankful the online reservation system was easy to use. Additionally my mom booked her trip last minute so I needed quick help adding her to my existing reservations. That was so easy with the quick responses of your service team. Grazie Mille!
Kimberly
Very efficient and I had my tickets within minutes of booking on-line. Would definitely use this service again
Koes
clear and efficient to be clear : my first name is José , last name Koes
Angelica
It wasn't confusing not to pay upfront. I thought there was an error. Please make it more clear that we will be sent a request for payment once the tickets have been verified or something similar to that. I almost tried to book them again because I thought there was something wrong with the website.
Klaus
Great website. Easy to use. Fast confirmation.
Patrick
Online service was quite easy. I was able to get ferry tickets to Capri in a quick and efficient manner.
Fortes Filho
Excelent service, easy and reliable.
Rychter
Excellent service, purchasing very easy. I recommend Ok Ferry !!!!
Mark
Easy to use service. Tickets and payment with no problems very good Mark
Lemieux
Clear information, except for the long - General booking conditons of prenotazioni - it's make me hesitate. I received the confirmation in a very short time.
James
Easy to book tickets
Debra
fast and easy online service. email received immediately and booking was completed with ticket attached, although ticket was in Italian even though all the other documents were translated to English for me.
