Mediterranean ferry booking center

Scott Pettit

Booking on the website was very customer friendly, a pleasure to use.

Gina

Reservations were easy to make and tickets arrived via e-mail immediately.

Christophe

easy to use and rapid. thanks

Roger

The site to book was super easy and fast. The response with emails and process make everything doable in just a few minutes. I only wish they had service earlier than 9 am.

Ivan Dimov

Everything was perfect

Allyson

Very good very quick service. Only complaint is that the ticket and terms and conditions are not in English so I cannot understand them

Merran

Very easy and clear. By following each step carefully the booking of the ferry was easy and without a hitch. The emails came in very quickly with each step i.e. reservation and then when I completed payment. I could print off the tickets straight away from the email attachment. Thank you Merran Wyatt

Joseph Tavernese

hI OK i DID RECEIVE MY TICKETS #WT18G54018, THANK YOU. BUT, I DID BOOK ANOTHER FERRY FROM CAPRI TO SORRENTO #WT18G34267 AND HAVE A CONFIRMATION, BUT I NEVER RECEIVED THE ACTUAL TICKETS, COULD YOU PLEASE RESEND THEM TO ME AT EMAIL: JOETAV@JOMIL.COM THANK YOU FOR YOUR HELP WITH THIS AS I WAS UNABLE TO REACH ANYONE BY PHONE FROM HERE IN THE US JOE

Misterferry replies:

Dear customer, we thank you for your feedback and confirm that we have sent the vouchers back to the indicated email address. Best regards, Ok-Ferry.

Claus

Fast service!

Francisco Carlos

I’ve bought easily the tickets

Tatiana

Excelent service , Fast and easy

Caitlin

great, quick and easy

Henrik Kristensen

Surprised that we need to print the tickets, which is i bit complicated since we are on vacation and do not have ready access to a printer.

Grant

Easy to use service and straightforward with instant results and updates

Jodi Oliver

Very easy to use, was happy with my booking - thank you!

Bernhard Frei

You offered tickets, I have got vochers, not tickets. thats a totally different story. very expensive administrative costs, only vochers not tickets, thus you have to go to the ticket office, very poor and time consuming process

Misterferry replies:

Dear customer, we thank you for your feedback and we confirm that some companies do not sell tickets valid for boarding but only vouchers that have to be converted into boarding pass at the ticket-office. This is a condition dictated by the Maritime Company itself, not dependent by our reservation center. The reservation guarantees prices and availability. We remain available for others nformations. Best regards, Traghettilines

Kathleen

Very easy to book online. Immediate confirmation. Very pleased.

Shaun

Very efficient and quick to reply. Thank you

Lidmila

Easy and fast

Paul Brady

I found the booking and payment system very easy to use apart from me inputting the incorrect day of travel! When I discovered this I quickly telephoned the call centre and within minutes the problem was resolved with no fuss and I was dealt with very efficiently and professionally. Many thanks!

Ann

very easy to use! thank you!

Beverley

The booking system was easy to use and it is wonderful to be able to book ahead to avoid hassles. Thank you.

Bohdan Kozusznik

This web site is very comfortable and booked is very fast and easy

Julia

excellent fast service

Carlos Silva

Very good service. Fast and efficient.

Linda

10********** Excellent website, great communications, fast confirmation received. Looking forward to my one day trip to Sorrento, using "Alauro" Italy!~ CAO Bella!!!!~

Jean

The website was quite easy; however one thing I would say is that I am not well versed in Italian and the outward ferry confirmation was Italian .. which is understandable but I would have a selection for language;the website is very efficient and easy to navigate. I would recommend it to other travel agents. Jean

Lorna

Good Afternoon The service was very easy to use and quick confirmations. Timetables were listed with pricing so you have no questions at all I would highly recommend to everyone. Thank you so much Lorna

William Foden

Very Simple to use

Carolyn

great job

Jenna

Ms. Amber is very very kind and so helpful to me. She is perfect!!! I so appreciate to her service.

William

Web site is excellent, easy to navigate clear and precise. My only issue is that ticket's issued via e-mail should allow direct boarding of the vessel. Booking on line was to avoid crowds, but visiting the ticket office for boarding passes will involve lining up with the crowd

Donald

The online booking service did not work properly when I tried to book. I then had to enter my card details later and then, even later, I had to give our names for the tickets. However, it seems you were aware of the problems and these could be easily resolved by e-mail.

Misterferry replies:

Dear customer, thank you for your feedback and we inform you that our Call Center, in case of technical problems, is available every day from 08.00am to 08.00pm at number +39 0565.912191. Best regards, Traghettilines

Jennifer

Very easy. Would just like to be able to book multiple tickets at once.

Andrew

I was looking to book to go to Positano I found the website clear and was well informed with times of ferries to and from Positano when they left and when they pick you up the prices where well informed and the times between 40 mins 1hr and a half etc. All steps where clear and Informative I like the option of insurance agianst cancellation and a refund if this occurs

Lauren

Unable to print tickets from the email. Please resend the link so I can print them. Thank you!

Misterferry replies:

Dear customer, we inform you that we have just sent your vouchers one more time. Best regards, Traghettilines

Beverley

Very quick and easy booking process and good to have instant confirmation.

Richard

Excellent booking service. Very user-friendly interactive website allowing me to check a variety of options before finally making the booking.

Lillian

The service was very easy and convenient to use. Thank you!

Christine

Very easy to use! Thank you!

Maria Beatriz

It was very easy and very fast to book

Katherine

My only issue is that booking from a non-Italian credit card proved difficult. I'm still not sure if I booked two times for the same day. Other than that, perhaps an explanation of "extra luggage" would be helpful. My partner and I are traveling with two, small carry-ons -- would they have been permitted without a fee? Otherwise, I'm satisfied. Grazi!

Meena

Easy and fast!

Richard Couget

Great site

Dale

The website was easy to use; but, I did not find info regarding my bag would be considered “extra luggage”.

Alan

Yes very good service will be back for more tickets

Rimvydas

Amazing service!

Leonie

Your website is very easy to use, very clearly communicated and l would be happy to recommend your service to anyone

Valerie

I found the web site easy to navigate. Liked the simplicity of the schedule. Lots of information available. Would just have preferred to have pricing shown in Cdn dollars. Would save the trouble of having to convert. Just overall pleased that this service is available as travelling in Italy can be difficult at times. Would use again if ever back in the area.

Yihui

Good Service. Easy to access for booking!!