Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51822 Reviews
5
45101
4
5301
3
650
2
254
1
516
98% of our customers recommend our service to their friends.
William
Very easy and user friendly
Aschenbrener
Easy to use and very understandable
Ellen
The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.
Sciard
Very easy to book a trip.
Matt
Grazie for the online service. I like to book before I arrive. Makes it easier!
Maria Jose
We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!
Alberto
Thought it was very good and easy to use.
Nye
Yes, the service was very easy to use and I would recommend it in the future.
Ondrej
I hope all will be OK on the day of departure but so far all is good. Thanks.
Dharnendra
NICE SERVICE
Wilhelmus
Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!
Elemér
Fast,correct,I satisfied it.
Andreas
Please make an English version of the My Ticket page :-)
Mher
it was easy to make a reservation
Claus
Fine and efficient
Joao Paulo
Your website is very easy!
Potter
The ferry service was great. The exact location to leave Naples was very confusing. When we clicked on the map from your link, it took us 4km from where we actually needed to be. Thankfully, a gentleman drove us to the other port. This could be better clarified.
Mikael
It seems like outwards and inwards was reversed when I searched on all destinations to Elba.
Celis
fantastic
William
Easy and quick!
Marley
Straightforward booking process.
Michael
Easy and quick to use service
Arran
I booked ferries at late notice. There was a change to the stated time and I was immediately telephoned by your agent, Francesca, to notify me of the change (on a Sunday evening I might add). In addition to advising me of this Francesca also assisted with another issue where my bank witheld the payment. I cannot recommend the service highly enough and Francesca deserves a commendation!
Christine
I was pleased with your service. It was an easy website to use.
Anthony
Very good and fast service.
David
Booking fee is a rip off and not fair.
Jeff
When we arrived in positano to take the ferry back we were informed that there was no ferry today. It was up to us to try and arrange a refund and get alternative transportation to sorrento. Given that you had our email it was very disappointing to not receive any advance Notice that the ferry was cancelled. more to say but limited characters so such much for feedback
Megias Gomez-Platero
All is ok.
Marion
OK Ferry provided excellent service on my booking of the ferry service. They were prompt to respond to my queries. All communication was conducted in very good English language which made it even easier. Thanks OK Ferry
Antoni
Very easy to book.
John
Very easy to complete, I can't wait for the trip.
Van Driessche
Fast, detailed, easy to follow..done in a few clicks...!
Sandra
This is an excellent service, easy to use and quick delivery of tickets.
Mark
fantastic service. getting the ferry information was very easy as was the transaction processing. Tickets arrived shortly after requested.
Elisabeth
excellent service
Lamb
Excellent quick service
Arno
Pleasantly surprised how efficient everything worked, from searching for tickets to booked. paid and in my mail within 15 minutes!
Etienne
very efficient and fast.thank you
Natalia
EXELLENT
Nogueira
Very nice note 10
Thales
Very good service!!! Fast and easy!!
Giuseppe
easy reservation system. Like it
Kristy Loreen
Very easy to understand.
Cano
It was incredible. I paid the round trip tickets before departure, but Caremear did not have any record of the code number not even my name. After 20 min they could manage to infere my name in Naples as well as in Ischia. Id frecomend to but tickets directly with the transport company. Rgds Aurelñiano
Dear Customer, we kindly ask you to write us an email to explain what happened at the port. Thank you, the Staff of Ok-Ferry
Yana
Very satisfied with clarity and efficiency of booking online.
Patricia
Is easy and quick to do
Dorin
Easy to use, fast response, appropriate evidence of the transaction.
Martin
Fast and efficient once I'd worked out where to take the ferry from.
Svenningsen
Very fast - very easy
Luke
Site is easy to use. Credit card does not go through right away, however service is quick to send you an email with a secure link. Thanks.
