Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52151 Reviews
5
45359
4
5359
3
662
2
254
1
517
98% of our customers recommend our service to their friends.
Isobel
An easy to use service that I would use again when n Italy, Grazie , Isobel
Vautier
great service, very fast and clear.
Mikael
Swift and easy booking. A friendly phone call from ok ferry to make sure everything was correct, just added to the good service.
Janet
FIRST class ... couldn't be better. I particularly would commend you for the rapid response to emails & when I telephoned being put through to the person who had been dealing with emails. I shall not ever use anyone else! Many thanks
Veberic
So far everything went well with reservation. Perfect and very easy to make a booking. Would reccomend to be used by everyone. I just hope that everything will go as smooth when we get there to the location.
Lynette
Quick and easy to use
George
Booking process was easy. However, my companion is a female and I noted so when buying the ticket but the final ticket had her gender marked as Male
Dear Customer, we confirm that wrong gender reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Julia
I am pleased with the service but somehow I ended up with tickets for the wrong date. How do I exchange the tickets for the right date?
Dear Customer, please email at booking@ok-ferry.com and specifying your reservation code and the amendment that you would like to make. Thank you, the Staff of Ok-Ferry
Julie
Very quick and easy
Anina
Brilliant and Website very user friendly ! Thank you xx
Castro
Great booking service. Pretty simple and direct.
Goran
Very good and expeditive. I am very satisfied with your service. Thanks
Mediha
You can show the price and availabilty of car space in the page where you show timings and companies.
Sally
Easy to book. Very straight forward. Would use again and recommend. Looking forward to the trip.
Isobel
The website was very straightforward, easy to use and understand for someone who is not Italian, thank you!
Stephen
Very easy to book on your website.
Sandra
Excellent. Fast and efficient way to book.
Péter
Ok.
Roni
Great service! It would be easier to have the type of ferry (fast/ slow/ ferry) when actually buying the tickets (and not only in the separate schedule). Other than that - very fast and efficient!
Andreasen
Great HomePage. Easy
Jacob
excellent website and very easy to understand and use!
Angela Yan Ling
Website is easy to navigate, got my tickets almost immediately however some information on the ticket were wrong.
Vincent
Very easy
Pitkänen
Fast and reliable, easy to use
Jamel
Excellent staff on line and very helpfull. Grazie
Yashwant Shriniwas
Efficient online booking system !
Arnold
Excellent web site. Very complete
Evelina
It was really fast and efficient :)
Inoglu
Online ticket service was easy and quick.
Aydin
THANKS FOR QUICK, SECURE AND "ALMOST" CORRECT RESERVATION PROCESS.. THE ONLY PROBLEM IS MY NATIONALITY WHICH IS SHOWN AS ITALIAN ON THE TICKETS (THIS MISTAKE IS VALID FOR MY WIFE AS WELL -- AT APLICANT INFORMATION PARAGRAPH YOU CAN SEE CORRECT NATIONALITY OF MINE..) I HOPE THIS MISTAKE WOULDN'T RISE A PROBLEM DURING BORDING !!! REGARDS
Dear Customer, we confirm that wrong nationality reported on your voucher is not a problem for boarding. Thank you, the Staff of Ok-Ferry
Patricia
Great service! Very easy to navigate and feels secure for electronic payment.
Eric
Very good site. Very easy to compare and to book. I am satisfied with the service.However I do not understand why there are 2 copy's from each traject as they are not valid for boarding. But , no problem when I board I will have them all with me.
Paula
Quick and easy to use website
Kundan
Easy to use and tickets were sent promptly.
Edgardo
Easy and straight forward site
Mark
I called and customer service was helpful and very nice.
Souvik
Excellent service.. Quick and reliable !!!
Kim
Vers easy to use, quick respons
William
Very easy and user friendly
Aschenbrener
Easy to use and very understandable
Ellen
The procedure was simple enough. My only criticism is that I thought the tickets would be available for download immediately with the confirmation email (many other websites I use do this). I think it would be a good idea to state a time frame of when to expect the tickets to arrive.I was panicking that I just had a piece of paper to run around with at the port.
Sciard
Very easy to book a trip.
Matt
Grazie for the online service. I like to book before I arrive. Makes it easier!
Maria Jose
We are very happy with the reservation. It was very clear and easy to understand, payment went thru very quickly also. Tickets were emailed separately. I will definitely use this service again in the future, and I highly recommend it!
Alberto
Thought it was very good and easy to use.
Nye
Yes, the service was very easy to use and I would recommend it in the future.
Ondrej
I hope all will be OK on the day of departure but so far all is good. Thanks.
Dharnendra
NICE SERVICE
Wilhelmus
Excellent easy to use service. Provided my tickets within the blink of an eye online. Ferry schedules very clear and easy to understand. Thank you, looking forward to visiting the island!
Elemér
Fast,correct,I satisfied it.
