Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50947 Reviews

98% of our customers recommend our service to their friends.
Sandra
This is an excellent service, easy to use and quick delivery of tickets.
Mark
fantastic service. getting the ferry information was very easy as was the transaction processing. Tickets arrived shortly after requested.
Elisabeth
excellent service
Lamb
Excellent quick service
Arno
Pleasantly surprised how efficient everything worked, from searching for tickets to booked. paid and in my mail within 15 minutes!
Etienne
very efficient and fast.thank you
Natalia
EXELLENT
Nogueira
Very nice note 10
Thales
Very good service!!! Fast and easy!!
Giuseppe
easy reservation system. Like it
Kristy Loreen
Very easy to understand.
Cano
It was incredible. I paid the round trip tickets before departure, but Caremear did not have any record of the code number not even my name. After 20 min they could manage to infere my name in Naples as well as in Ischia. Id frecomend to but tickets directly with the transport company. Rgds Aurelñiano
Dear Customer, we kindly ask you to write us an email to explain what happened at the port. Thank you, the Staff of Ok-Ferry
Yana
Very satisfied with clarity and efficiency of booking online.
Patricia
Is easy and quick to do
Dorin
Easy to use, fast response, appropriate evidence of the transaction.
Martin
Fast and efficient once I'd worked out where to take the ferry from.
Svenningsen
Very fast - very easy
Luke
Site is easy to use. Credit card does not go through right away, however service is quick to send you an email with a secure link. Thanks.
Rok
I am very satisfied with your service, efficiency and also the kindness of your personel.
David
Very efficient and clear website.
Robert
This was a quick and easy way to purchase tickets for the ferry to Capri. Do this early, because we had to take a different out boarding time because, especially during the summer, the ferry books quickly. I would recommend this service to all. As a novice in making early plans for vacations, I was thrilled with the ease and efficiency.
Ragnar
Earlier today I tried to book for tomorrow, but it was said that i was not possible to book. Wheb I tried in the afternoon it worked
Rochelle
Yours was the third website I tried to book through. It all went ahead smoothly and quickly. Thanks for a great service. Now to enjoy the overnight ferry trip.
Gregor
Very good!
Mieczyslaw
Simple and fast booking service Thank You
Yulia
Super.
Ulrika
Super
Derek
I was very pleased with the service. But my credit card was attempted fraudently to be used after paying for these tickets. Maybe your online security might need attention.
Ales
Easy and fast booking
Antionio
Competent and professional, especially when contacted by phone. I wish to particularly compliment "Rita" one of your telephone operators who was extremely courteous and patient when assisting me. The site was "user" friendly.
Adams
I don't understand why the ticket says not valid for boarding - this is worrying and confusing me. Do I get another ticket then?
Dear Customer, we kindly inform you that several ferry companies do not issue directly a ticket valid for boarding, but just a voucher. This voucher must be be presented to the ticket desk at the port before departure in order to collect the boarding pass. Should you need any further information please do not hesitate to contact us. Best regards, The Staff of Ok-Ferry
Mulligan
Very happy with how easy it was to complete ticket purchase. Response by your staff Ingrid to two of my questions was very good. If I am ever in Amalfi again you would be my only choice to buy tickets
Laursen
very good
Kirstin
Excellent. Online booking was very fast and easy!
Simon
Easy, fast, clear and no problems with payment. All good!
Mary
You were very helpful. I had some issues pre-authorizing my credit card and your customer service department was very thoughtful and sending emails to me. Very helpful service.
Gennarelli
I was very pleased with the ease and speed of your service.
James
The tickets were emailed to me but were not accepted by the ferry. I had to leave the line and go to the ticket office to acquire new tickets for a later ferry. In the future I will not use this service and will opt to go directly to the ticket office.
Dear Customer, we apologize for the inconvenience. We kindly ask you to send us an email to booking@ok-ferry.com, by specifying what happened. Thank you, the Staff of Ok-Ferry
Orris J M
Very easy to make the reservation for me and my wife Luiza
Marlar
Bought online. Ticket received says 'This ticket must be printed & presented to our crew at the time of boarding" but you can't use it to board. It should be called a voucher and say to present to port office to exchange for ticket. Should be able to present email to port office to get tickets instead of printing out. Onboard crew were great & waited for me to run to port office to get ticket.
Dear Customer, unfortunately many ferry companies do not issue directly an e-ticket. The voucher you have received by email also reports that for that specific Company is mandatory to perform the check-in at the port offices, just below "This ticket must be printed & presented to our crew". We remain at your disposal for any further information. Thank you, The Staff of Ok-Ferry
Ekeberg
Very good service so far. I had some questions sent by email and got answers to my email in no time :)
Frances
Very nicely done . The only thing I would suggest is an option to notify 2 email addresses of the reservation info
Tim
Excellent booking, confirmation and communication. We will book another cruise with this company while we are there. Thank you
Ragnar
Everything was OK
Spencer
Great source of public transportation. Boat was late in the early morning arriving to the dock, so account for some kind of lateness - ours was about 30 minutes late. Other than that, getting onto the boat is a little unorganized and crowded. Also it's important that you go to the ticketing booth to get a print out of the tickets if you booked online - was not about to get on without checking in.
Kevin
Website was easy to navigate and we received our information via email very quickly!
Marco
Easy to make A booking the site is good to find and well ordered
Colin
Very quick very efficient, easy steps to follow when completing the booking
Annette
The website was easy to use, Great experience!
Richter
You are asking for a secured credit Card - which is quite troublesome...
Dear Customer, thank you for taking your time for the review, we kindly inform you that all online payments require the security code, this is a standard and safe procedure. We remind you that you are making a booking on a secure server and once the transaction is completed no data remains in the memory. The Staff of Ok-Ferry