Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50940 Reviews

98% of our customers recommend our service to their friends.
Thomas
Excellent!
Thomas
Excellent!
Ursula Tess
Good
Michael
Janis
We were very please with the online service it was easy and quick.
Lisa
It was so easy and the booking office answered a question so quickly. I was amazed. I am a NY-based travel agent who specializes in Italy & appreciate the great service. Grazie tantissimo
Julia
great service
Jones
very good, quick ad easy to book
Stephen
You provide a very easy on line service. It allows me to plan and organise my travel arrangements without any problems. Thankyou
Halvorsen
It was easy to find the tickets and the timetable was also easy to understand. Also very easy to book tickets, and you had a very quick response.
Judy
Everything went very quickly and smoothly with the online booking.
Hilton
Very good. We are not Italian but were able to purchase tickets online.
Sandra
Thank you very much for your quick response, received our tickets by e-mail today. As there will be 4 cruise ships in port very relieved we have our tickets purchased In advance.
Philippe
Perfect.
Michelle
I found navigating the website very easy , as was the booking process . Great communication too
De Jonghe
Indien het oprijden en de overtocht even vlot verlopen als het boeken dan gaan wij zeer tevreden klanten zijn
Jens
Good efficent service.Recommended
Saltzman
Excellent! Easy to use!
Peter
Very happy with the service. It was straight forward and simple enough to complete.
Sisu
I dont receive a invoice
Mark And Gendie
Very easy to use service and prompt replies from reservations staff.
Marshall
Speedy excellent service provided
Knott
As a first time user I found the site very simple to use (and in English was a real bonus), the response times were extremely good to any queries that I had. So overall, a really good experience. Maybe value for money is my only reservation that prevents a 5* review.
Barbara
Easy to order even from Canada. . Tickets did not appear on initial email, but order was corrected promptly. Thank you for excellent service.
Kinga
Booking system so far works v good.Let me be back with my opinion about travelling.
Harold
Your booking agent Jessica was very professional, kind and helpful. There was a problem with your online banking portal for a couple of days accepting credit cards from the U.S. but thanks to Jessica the issue was identified and corrected.
Jose Eduardo
Very clear site and easy to work.
Latoya
Very convenient.
Smits
It is not clear from the information of the site, that the ticket I bought is just a voucher, and that I still have to check-in to acquire a tichet with which i can embark. The response on my e-mail was however quick and adequate, so now I am wellinformed
Theissen
Good and rapid servivce - thank you
Diane
I appreciate the prompt answers to my questions that I had immediately after booking. Although the questions were perhaps silly, they were very professional and provided the details I needed.
Winter
Very easy to book from Australia. Prompt confirmation, very smooth process. Thank you.
Carl
Very easy to organise.
Wim
The booking site is perfect, I have just one remark: I did have to check on the "privacy" item, otherwise I got the error "All items with * are obligatory". The privacy item did not have an asterisk and I think you will let the choice to the customer if he wants that his data can be used.
Van Klompenburg
Excellent service.
Deborah
Good website, easy to use and the alternative suggestions are an excellent feature. The tickets were promptly sent. The only thing I'm unsure about is whether or not I should print the tickets or whether I can use the files on my phone
Antoine
Fine!
Helen
Excellent quick service. Patient , helpful staff who speak English!
Yan
Very quick and easy process for an English speaker.
Bergman
OK :)
Steve
All seemed very easy and quick
Jacques Robert
Very easy to book through your company and we received our receipt straight away. We have been through that part of Italy a few times, twice to Capri from Naples and spent three days in Cinque terre. This is our first time in Salerno and would like to know how long it will take us from the cruise terminal to the ferry? Thanks in advance
Dear Customer, we thank you for your positive feedback. Please contact our offices (+39.0565.912191) to have more information about your journey. Best regards, the Staff of Ok-Ferry
Karla
The service was excellent. For some reason, my payment did not process online so the I was contacted directly via email to update. Thank you for taking such good care of me. I look forward to our ferry trip in May.
Richard Ian
Excellent. No issues and very easy to book. The website even kept a record of my previous visit.
Keith
Very easy to book and use the web site, better than some others I tried, one small thing the tickets and boarding information are in Italian it would of been nice to have an potion for English
Andrej
Very easy and human friendly.
Dorothy
Quick and easy, with more options and better pricing than others.
Wolfgang
we were verry pleased with your service and in the future we will use your ferry.
Alan
We have used this service for ferry bookings to Ischia from Naples, and find it excellent in every way, and appreciate your prompt replies and issue of tickets. Thank you
Nielsen
Very fine, easy to use your website