Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51822 Reviews

98% of our customers recommend our service to their friends.
Sheldon
Very easy process to book ferry tickets. Quick purchase and printed tickets right from my computer.
Frans
Booking went very well and easy
Mona
really quick response!!
Miller
Easy, quick and wonderful service! They gave us an opportunity to contact US credit card agencies to work out the typical declines on foreign transactions without losing our reservation!
Orsolya
There was a delay between my order and the actual realisation of the request but the communication was excellent.
Heikki
very good
Emma
Hello, I booked my tickets a week ago and after being told that I would be emailed them, am still waiting to receive my tickets. The ticket fares have been credited from my account without any receipt of the tickets. I have tried to email the company to request an update (twice) but have not heard anything back. I am growing increasingly frustrated and will not use this company again.
Julie
Excellent website for booking and excellent service
Danielle
Very easy and clear.
Smith
The entire process was very smooth and I received my tickets in an email almost immediately Could not ask for more. Thank you.
Jason
Had to reschedule my original ticket. They were very helpful and quickly changed it.
James
Very fast and very professional . Thank you and we will see you in June
Paul
Very easy, straight forward booking process
Benjamin
Excellent customer service - thank you for the consistent follow-up once it was clear my payment did not go through. It is easy to miss these details but you undoubtedly saved myself some future stress. Thanks!
Amanda
Brilliant service - all the tickets were very quickly sorted out
Marissa
We had an issue with the booking time and the company was very quick to get back to us and fix the time issue right away. Strongly recommend this helpful company.
Eddy
very easy way to make a quick booking.
Iain
Easy to use website, so much better than the ferry companies. Well worth the booking fee.
De Sousa Fernandes
I didn't get all the tickets I purchased by e-mail and it is difficult to find otherwise.
Bogdan
Yes, I am very content, your service is perfect You are quicly and sure
Yates
Great service
Prabir
In the Country / Nationality box,INDIAN is not mentioned & we are traveling a lot these days to all over the World.
Colin
I am in Melbourne Australia and found your online booking service excellent. My wife and I look forward to our ferry trip.
Ralph
Quick and informative information at the email conversation I had with you
Matthew
Good, fast, efficient service. One thing i will say is that i almost missed the other ferry lines that could transport us a little quicker as they weren't listed by time that they all leave but by carrier which made it harder to choose the correct option i wanted.
Wendy
Easy to use, fast, reliable.
Christopher
The booking process was simple, straight forward and efficient. Thank you.
Demar
It was very easy to book our tickets for our ferry to Capri. The customer service is impeccable. The staff is very helpful and it was just a pleasure. Making an international purchase is difficult sometimes because of the bank transactions, and the staff helped us fix the issue. Best experience I have had buying international services.
Grzegorz
Super!
Amrin
Good and prompt
Tony
Quick & Easy booking system online
Bartolo
We were very happy with how easy it was to make the booking
Thomas
Excellent!
Thomas
Excellent!
Ursula Tess
Good
Michael
Janis
We were very please with the online service it was easy and quick.
Lisa
It was so easy and the booking office answered a question so quickly. I was amazed. I am a NY-based travel agent who specializes in Italy & appreciate the great service. Grazie tantissimo
Julia
great service
Jones
very good, quick ad easy to book
Stephen
You provide a very easy on line service. It allows me to plan and organise my travel arrangements without any problems. Thankyou
Halvorsen
It was easy to find the tickets and the timetable was also easy to understand. Also very easy to book tickets, and you had a very quick response.
Judy
Everything went very quickly and smoothly with the online booking.
Hilton
Very good. We are not Italian but were able to purchase tickets online.
Sandra
Thank you very much for your quick response, received our tickets by e-mail today. As there will be 4 cruise ships in port very relieved we have our tickets purchased In advance.
Philippe
Perfect.
Michelle
I found navigating the website very easy , as was the booking process . Great communication too
De Jonghe
Indien het oprijden en de overtocht even vlot verlopen als het boeken dan gaan wij zeer tevreden klanten zijn
Jens
Good efficent service.Recommended
Saltzman
Excellent! Easy to use!