Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Robert
Excellent service
Jorge
Excellent service.
Klaus
I paid 111 €, but the cost of the Ferrys is only 66 €. for me the difference is to high
Dear Customer,
following a verification of your dossier WT15E44126, we have noticed that the total payment was EUR 84.80, not EUR 111.00, as specified in the summary sent by email. Therefore we kindly ask you to check the payment with your credit card to make sure everything is correct.
Best regards,
Ok-Ferry Staff
Aleksandar
When I was preparing the booking of the tickets all steps were pretty simple. Only problem that I had is the payment. I did the transaction but there was no booking. I got the mail from the support team which was OK but when I redo the payment through secure web link was blocked. On the end it show that payment was not successful which was wrong. I got an e-mail with confirmation and the tickets.
Aleš
Everything was perfect.
West
Very efficient and easy
Robert
Absolutely hitch free. Couldn't print but ticket office obliged instantly. Eurail could learn a lot from SNAV.
Andrew
Easy to use and fast confirmation of booking. Tickets sent by email next working day. No hesitation in recommending to others and I'll definitely use again
Buxbaum
everything fine - thank you!
Elizabeth
The capri.net website is excellent, and the follow up with your ticket information and sale is also very helpful. Great to have it sorted when we are under a bit of time pressure on our departure date, thank you.
Steven
simple and fast.
Mudit
Extremely convenient and informative site!! Highly recommended 👍🏻
Eileen
The service was very good. I got the tickets in my email in less than 12 hours. I would recommend in the future having space to enter the names of each of the passengers for the ferry instead of only one name. Thank you for your service!
Karen
so far - I haven't travelled yet - it's been quite clear and easy. I hope we can make the connections and all will be well.
Perinotti
I am very happy with the service.
Hartley
The service is excellent and very user friendly. My tickets were emailed to me within 24 hours
Paul
Very fast and easy booking tickets
Catherine
Great service! Called me to make sure I received my tickets.
Solovjovs
The service is very good.
Francesco
Easy to use and book my tickets
Abel
Everyting OK, only the payment with Credit Cards is not so easy. I think you need to put more information to facilitate the clients. In this form is necessary to inform that is necessary to complete the stars. Regards
Suzanne
Very easy to book tickets. Easy to understand. Efficient responsive service
Sherri
I reserved a ferry ticket from Capri to Napoli using OK Ferry. It was very easy and fast. I received a confirmation email quickly. The cost was accurately reflected on my credit card. So far so good! Thank you OK Ferry!! We cannot wait for the trip.
David
The response received from OK Ferry was very timely and we had our tickets within 24 hours.
Paul
Every thing was fine. However, I usually get tickets immediately when I book on the internet E.G. theatre tickets. It can be worrying if you have to wait before the ticket is e-mailed. This is not your fault, it is a systems error. In addition, I originally tried to book the ticket in February. The web site let me - but a ticket was never sent. I was too early but this was not shown on the site.
Steven
FAST AND EFFICIENT ORDERING SYSTEM
Ugo
Very good
Ana Beatriz
Very easy, took a bit over a week to get the process completed.
Darrell
Very good prompt service (and you dealt with English language very well). I will certainly use you again.
Miki Chojnacka
Very good, I have been kept informed about the tickets and changes and my emails were answered promptly
Maria
I was surprised that some of the important information was in Italian. I would prefer to be in English. Warried thast everything is O.K.
Miller
Very responsive to my questions via email.
Susan
prompt responses very helpful answers made my reservation process very easy
Morrissey
Great service - Kieran from Ireland
Satoru
The quickest response is superb.
Patrick
Prompt and efficient.
Sarah
Very efficient service with reassuring immediate e mail confirmation, soon followed by text message and then an e mail with the tickets within 5 hours. Slightly disconcerting that the tickets show every passenger as male and Italian, which apparently doesn't matter!
Pei Yin
VERY CONVENIENT
Gladis
Todo recibido en tiempo y orden, respuestas rapidas a mis emails con preguntas. Pagina Web amigable
Ernst
Very helpful
Cynthia Onore
The website was clear and easy to use, with one exception. I had to search around to get information about baggage. I wanted to know if I had to pay extra. Eventually, I figured it out.
Aline
I have just one complaint: booking tax is very high
Caterina
I booked this service for ferry connections in Italy. At the time of booking, the particular ferry service had not opened their service, and OK Ferry booking notified me of this and held all my information then re-opened the booking once the lines were opened. I was very impressed that OK Ferry service kept me informed and up to date with my booking.
Foster
Very fast service and helpfull people,on the phone. Reservations and booking simple and no peoblems.
Jason
The website was easy to navigate and use.
Schmidt
VEry Good
Øivind
Fast and easy reservation system. Clear instructions and quick response.
Mary
Easy to book, reservation came through promptly.
Lucas
All good and easy, I will look so organized already having tickets ahead of time. thanks
Paiva
Very simple and trustable. As we live in Brazil, we felt comfortable with OK Ferry's services.