Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52151 Reviews
5
45359
4
5359
3
662
2
254
1
517
98% of our customers recommend our service to their friends.
Ronald
Wish the tickets were printed in English as well.
Serrani
Outstanding website. Very user friendly, and fast.
Ingrid
Easy to navigate, quick to make the reservation
Zina
Fast and efficient
Lindner
I couldn't use the webpage because it didn't have a place to say no car. But when I wrote to you via email I got effective and immediate response. Thank you
Patrizia
Thank you. Very easy to book tickets for the ferry. Would recommend to all my friends.
Paderni
grazie
Rupert
So far it has been very easy making a reservation and getting tickets. Your online booking system is quite good and easy to navigate. I hope the actual journey will be as easy.
Amber
Really appreciate this service, very easy to use
Heather
5 stars service, clear website, no problems at all
Vilius
Everything is fine just registration data was very precise. Different order in the Sea.
Casey
Satisfied customer, thank you, good job!
Charles David
Brilliant and so easy to make the booking
Gena
Perfect customer service, they solved my problem via email, highly recommended
Cotton
Little problem while paying, but thanks to help provided we received our tickets in 20 min
Ann
Kind of service we expect, phone consultant really prepared
Marcela
spokojenost
Nathaniel
I would definitely book again, whole process easy and quick
Georgia
Booking site was great, professional and friendly staff
Fred
I would recommend, I would use your services again.
Lindsay
Excellent service, easy to navigate
Mckinney
Everything was ok, looking forward to having a pleasant journey!
Stefan
The service and the pryce is good. But your web page has a problem. For my outward journey, when I wanted to complete the car that I travel with, the field that I was able to choose, was: "no car", "motorcycle" and "autobus". So, I've made the changes but i refuze to pay the 40€ and other costs as penaltyes!
Dear Customer, we kindly inform you there has been no system error, but simply, at the selected time, there was no more car place left. Please check in your email box, we have already sent an alternative solution. Thank you and best regards, Ok-Ferry Staff
Giorgio
Bravissimi ragazzi!!
Diane
I booked online & received the conformation immediately. Printed the tickets for two persons and a car. Is very convenient and affordable. The ferry was great! Clean, food & drinks on board. Plus a play area for young kids & arcade games.
Barry
A quick efficient service with November bookings available unlike other sites.
Susan
Very Easy!
Karavai
Reservation service was good, but the service on the ferry itself terrible. We had a feeling, we were landed in some kind 80ies years bad service when the customers needs are not important at all. The service staff on the board has been rude.
Michael
grazie, facile!
Maria
Incredibly easy to book online, would highly recommend and happily use again!
Verbeke
It is easy to book. Thank you.
Lori
the web site was very easy to use. We are looking forward to our ferry trip in August to Capri
Amber
It's nice to be able to deal with a human being as a part of the process. Thank you!
Graham
A happy client. The service is efficient and my requirements were met. Thank you.
Laura
Brilliant customer service on the helpline. Very helpful. I would recommend this service to anyone that would listen! Thank you again for all of the help.
Steve
Easy to use website. Prompt notifications received. Will be booking more trips for my vacation in Sorrento in September this year.
Henriette
User friendly and perfect to book in advance.
Anthony
First class service - easy to use website.
William
Seems to be relatively straight forward.
Ferencné
Comfortable and safe.
Arlene
Great service, I was very pleased.
Heeyoung Park
I've got the ticket in a short time. And It's convenient that I can purchase the ferry tickets to 2-3 cities on a website.
Lisa
Very good.
Rodolfo W
Muy buen servicio!
Mcintyre
There was a wobble with the credit card asking me to re- submit information, I was concerned for duplicate transactions - let me give you a full accurate report once we are back from Italy.
Dear Customer,
we can confirm we have received only one payment for your reservation. Please check with your bank once you are back home. Do not hesitate to contact us for further information. Thank you and best regards, Ok-Ferry Staff
Robert
Easy and efficient booking system.
Adam
Very easy and efficient. Thank you.
Adam
Booking ferry tickets was fast and easy with OKFerry. However, it would have been nice for the confirmation page to note that the tickets would be emailed to me. The confirmation page indicated that we would need to visit the ticket office on the ferry dock in order to obtain tickets. Thank you.
Stephanie
The booking was easy and direct.
Visser
works correct and quick now only waiting how in practice it works once I arrive at the port
