Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Arlene
Great service, I was very pleased.
Heeyoung Park
I've got the ticket in a short time. And It's convenient that I can purchase the ferry tickets to 2-3 cities on a website.
Lisa
Very good.
Rodolfo W
Muy buen servicio!
Mcintyre
There was a wobble with the credit card asking me to re- submit information, I was concerned for duplicate transactions - let me give you a full accurate report once we are back from Italy.
Dear Customer,
we can confirm we have received only one payment for your reservation. Please check with your bank once you are back home. Do not hesitate to contact us for further information. Thank you and best regards, Ok-Ferry Staff
Robert
Easy and efficient booking system.
Adam
Very easy and efficient. Thank you.
Adam
Booking ferry tickets was fast and easy with OKFerry. However, it would have been nice for the confirmation page to note that the tickets would be emailed to me. The confirmation page indicated that we would need to visit the ticket office on the ferry dock in order to obtain tickets. Thank you.
Stephanie
The booking was easy and direct.
Visser
works correct and quick now only waiting how in practice it works once I arrive at the port
Touhami
This website is nice And easy to book ticket here
Ampe
Easy booking, great that wecan embark and get off on different harbours! Points of attention: (1) the number plate of the rental car is not always avalaible when booking the ferry. (2) last boat going back to Pozzuoli is quite early in the afternoon (15.00), departure at 16.00 - 17.00 would be more attractive.
Dolores
The ferry reservation service is very easy to use and our confirmation and tickets were sent immediately by email.
Kumar
What service ? I was sent tickets - but they were not tIckets - you had to go exchange them for tickets. What a ripoff
Dear Customer,
we send by email the voucher you are required to show at the ticket office of the port to collect your boarding pass, ferry company itself requires this procedure. As a reservation center, we must adhere to the policy of the ferry company. thank you, Ok-Ferry Staff
Miroshnichenko
Quick and easy.
Joergen
I think it was very nice and easy. Haven't done the travel yet so i dont know how well it worked. But untill now it was a fine service
Alistair
Hi. This service is wonderful. But as, a visitor, I am having trouble printing And do not know whether i will succeed before morning.
Miller
i received a reservation number but I do not know what or where I actually pick up tickets. I will be arriving on Holland America Nieuw Amsterdam on Aug. 13, and if you could explain the procedure and where to go from the port would be helpful. If that info is explained then your service would be excellent. thanks, Ronald Miller
Dear Customer,
in order to have more details about your ticket please contact us by email at booking@ok-ferry.com. We will be happy to provide additional information. Thank you and best regards, Ok-Ferry Staff
Raduta
The service is very good, efficient and well organized. I received the tickets in a few minutes from the moment I booked them. Congratulations .
Enzo
Simple, smart and fast booking tool. Immediatly reception of the E-Mail with the attached tickets. Really relaible site.
Jefim
Good booking experience
Di Giovanni
Nice internet page en quick service
Vene
Easy, fast and transparent service.
Demukh
Easy to search, transparent purchase workflow. Good job!
Michele
The online booking service was efficient, self explanatory and easy to follow. A quick response was received for the confirmation as well as the reply by way of an e-mail with the tickets as an attachment. I would definitely use this service and recommend to anyone travelling in Italy.
Eunteck
Thank you for your kind and clear work.If you can speed up some more for buyer to get bording ticket the service will be perfect.I am happy for this.
Sönmez
very easy reservation process
Veronesi
Very good
Linge
I found the booking service with your ferry to be very clear and easy to use. The tickets have arrived by email the next day and we look forward to our trip to Capri from Naples in September
Dressel
Booking the tickets was easy, printing them at home and having them with us when we get there will be a time saver.
Jeannett
great and easy booking- quick response
Knut
Good service.
Leiv Martin
Good service
James
Excellent, even though I do not understand Italian!
Christina
Good and easy service - couldn´t be better !
Douglas
Very easy to use
Clifton
It was very confusing to pick up the tickets from ticket agents as the website says. Agents of ticket offices were unsure how online tickets worked. Part of the problem was that the actual company operating the ferry was different from what the website said. Also, it should be noted that people at hotels do not have easy access to printers to print emailed tickets.
Dear Customer,
we apologize for this inconvenience, the two ferry companies performing this route employing a unique ship and it is therefore permitted to board with tickets of both companies. Both companies, however, require the original ticket which must be collected at the port before departure by showing the printed voucher we send. Should you need any further info do not hesitate to contact us. Best regards, Ok-Ferry Staff.
Ladislav
I have received fast and reliable service with booking my tickets.
Chris
Very good and quite user friendly site. The only issue I had was once I made a return trip inquiry there was no option to make just a one way trip without a return journey input. I had to get out of the site and back in again to remove the return journey drop down box selection. In other programs there is an option for either just one way as well as return.
D'alessandro
Process was fast and easy. Received tickets within E-mail within 24 hours.
Heather
Great, prompt service! Even called me when they couldn't get through with my email account.
Mason
I found the service of a high standard. System was easy to use. Would not hesitate to recommend this to other people.
Rebecca
Excellent and simple. I really appreciated that there were no annoying "flash" images or other distracting things.
Jerry Lemons
I like an email immedialtly.
Dear Customer,
following a double check of our system your tickets turn out to be successfully sent. Should you need any further information or assistance please contact us via email booking@ok-ferry.com or call us +39(0)565912191.
Thank you and best regards, Ok-Ferry Staff
Eduardo
Very good!
Paul
great service. on line booking very easy and tickets arrived via email within an hour. Thank you.
Susanna
The reservation was easy and the confirmation came quickly, however my only three stars are only three because I noticed that the web page where the credit card details were written, was not a secured page, which is always something to be very cautious about. I took the risk and so far so good, but generally I would not advise anyone to do it...! Thank you!
Heidi
Booking was very easy
Shokar
Easy to use
Reynolds
Seems fine. The real test is @ Napoli Beverello!