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Mediterranean ferry booking center

 

Reviews, opinions and comments of Mr Ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 37884 reviews

 

5
 
42386
4
 
5029
3
 
593
2
 
234
1
 
462
Pollice su recensioni 98% of our customers recommend our service to their friends.

Ann-Charlotte

June 2015

If we come to Capri again we would surely use your services again.

Virginie

June 2015

Very easy to book and website very clear.

Bryn Roberts

June 2015

Excellent service. Very speedy despatch of tickets. Web site very easy to use.

Kenneth

June 2015

Service was prompt and pleasant. I would recommend using ok ferry to others. I plan to book another trip with them shortly.

Christina Leow

June 2015

Very prompt and clear in their reply of my queries.

Noel

June 2015

I needed ferry tickets from Naples to Sorrento and I was pleasantly surprised at how easy it was booking with Ok-ferry. I was a little concerned when I received an email asking for payment when I had given my credit card details on the booking page, but I followed their instructions and received the tickets within a few minutes of paying, by return email. I would use this company again.

Susan

June 2015

excellent , tickets arrived by e'mail the next day. easy booking system to follow

Robert

June 2015

Excellent service

Renato Jorge

June 2015

Excellent service.

Klaus

June 2015

I paid 111 €, but the cost of the Ferrys is only 66 €. for me the difference is to high

Misterferry replies:

Dear Customer,
following a verification of your dossier WT15E44126, we have noticed that the total payment was EUR 84.80, not EUR 111.00, as specified in the summary sent by email. Therefore we kindly ask you to check the payment with your credit card to make sure everything is correct.
Best regards,
Ok-Ferry Staff

Aleksandar

June 2015

When I was preparing the booking of the tickets all steps were pretty simple. Only problem that I had is the payment. I did the transaction but there was no booking. I got the mail from the support team which was OK but when I redo the payment through secure web link was blocked. On the end it show that payment was not successful which was wrong. I got an e-mail with confirmation and the tickets.

Aleš

May 2015

Everything was perfect.

West

May 2015

Very efficient and easy

Robert

May 2015

Absolutely hitch free. Couldn't print but ticket office obliged instantly. Eurail could learn a lot from SNAV.

Andrew

May 2015

Easy to use and fast confirmation of booking. Tickets sent by email next working day. No hesitation in recommending to others and I'll definitely use again

Buxbaum

May 2015

everything fine - thank you!

Elizabeth

May 2015

The capri.net website is excellent, and the follow up with your ticket information and sale is also very helpful. Great to have it sorted when we are under a bit of time pressure on our departure date, thank you.

Steven

May 2015

simple and fast.

Mudit

May 2015

Extremely convenient and informative site!! Highly recommended 👍🏻

Eileen

May 2015

The service was very good. I got the tickets in my email in less than 12 hours. I would recommend in the future having space to enter the names of each of the passengers for the ferry instead of only one name. Thank you for your service!

Karen

May 2015

so far - I haven't travelled yet - it's been quite clear and easy. I hope we can make the connections and all will be well.

Eduardo Perinotti

May 2015

I am very happy with the service.

David Hartley

May 2015

The service is excellent and very user friendly. My tickets were emailed to me within 24 hours

Paul

May 2015

Very fast and easy booking tickets

Catherine

May 2015

Great service! Called me to make sure I received my tickets.

Sergejs Solovjovs

May 2015

The service is very good.

Francesco

May 2015

Easy to use and book my tickets

Abel

May 2015

Everyting OK, only the payment with Credit Cards is not so easy. I think you need to put more information to facilitate the clients. In this form is necessary to inform that is necessary to complete the stars. Regards

Suzanne

May 2015

Very easy to book tickets. Easy to understand. Efficient responsive service

Sherri

May 2015

I reserved a ferry ticket from Capri to Napoli using OK Ferry. It was very easy and fast. I received a confirmation email quickly. The cost was accurately reflected on my credit card. So far so good! Thank you OK Ferry!! We cannot wait for the trip.

David

May 2015

The response received from OK Ferry was very timely and we had our tickets within 24 hours.

Paul

May 2015

Every thing was fine. However, I usually get tickets immediately when I book on the internet E.G. theatre tickets. It can be worrying if you have to wait before the ticket is e-mailed. This is not your fault, it is a systems error. In addition, I originally tried to book the ticket in February. The web site let me - but a ticket was never sent. I was too early but this was not shown on the site.

Steven

May 2015

FAST AND EFFICIENT ORDERING SYSTEM

Ugo

May 2015

Very good

Ana Beatriz

May 2015

Very easy, took a bit over a week to get the process completed.

Darrell

May 2015

Very good prompt service (and you dealt with English language very well). I will certainly use you again.

Maria

May 2015

I was surprised that some of the important information was in Italian. I would prefer to be in English. Warried thast everything is O.K.

Patricia Miller

May 2015

Very responsive to my questions via email.

Susan

May 2015

prompt responses very helpful answers made my reservation process very easy

Kieran Morrissey Morrissey

May 2015

Great service - Kieran from Ireland

Satoru

May 2015

The quickest response is superb.

Patrick

May 2015

Prompt and efficient.

Sarah

May 2015

Very efficient service with reassuring immediate e mail confirmation, soon followed by text message and then an e mail with the tickets within 5 hours. Slightly disconcerting that the tickets show every passenger as male and Italian, which apparently doesn't matter!

Pei Yin

May 2015

VERY CONVENIENT

Gladis

May 2015

Todo recibido en tiempo y orden, respuestas rapidas a mis emails con preguntas. Pagina Web amigable

Ernst

May 2015

Very helpful

Cynthia Onore

May 2015

The website was clear and easy to use, with one exception. I had to search around to get information about baggage. I wanted to know if I had to pay extra. Eventually, I figured it out.

Aline

May 2015

I have just one complaint: booking tax is very high

Caterina

May 2015

I booked this service for ferry connections in Italy. At the time of booking, the particular ferry service had not opened their service, and OK Ferry booking notified me of this and held all my information then re-opened the booking once the lines were opened. I was very impressed that OK Ferry service kept me informed and up to date with my booking.

David Foster

May 2015

Very fast service and helpfull people,on the phone. Reservations and booking simple and no peoblems.