Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 52151 Reviews
5
45359
4
5359
3
662
2
254
1
517
98% of our customers recommend our service to their friends.
Paul
Very easy, straight forward booking process
Benjamin
Excellent customer service - thank you for the consistent follow-up once it was clear my payment did not go through. It is easy to miss these details but you undoubtedly saved myself some future stress. Thanks!
Amanda
Brilliant service - all the tickets were very quickly sorted out
Marissa
We had an issue with the booking time and the company was very quick to get back to us and fix the time issue right away. Strongly recommend this helpful company.
Eddy
very easy way to make a quick booking.
Iain
Easy to use website, so much better than the ferry companies. Well worth the booking fee.
De Sousa Fernandes
I didn't get all the tickets I purchased by e-mail and it is difficult to find otherwise.
Bogdan
Yes, I am very content, your service is perfect You are quicly and sure
Yates
Great service
Prabir
In the Country / Nationality box,INDIAN is not mentioned & we are traveling a lot these days to all over the World.
Colin
I am in Melbourne Australia and found your online booking service excellent. My wife and I look forward to our ferry trip.
Ralph
Quick and informative information at the email conversation I had with you
Matthew
Good, fast, efficient service. One thing i will say is that i almost missed the other ferry lines that could transport us a little quicker as they weren't listed by time that they all leave but by carrier which made it harder to choose the correct option i wanted.
Wendy
Easy to use, fast, reliable.
Christopher
The booking process was simple, straight forward and efficient. Thank you.
Demar
It was very easy to book our tickets for our ferry to Capri. The customer service is impeccable. The staff is very helpful and it was just a pleasure. Making an international purchase is difficult sometimes because of the bank transactions, and the staff helped us fix the issue. Best experience I have had buying international services.
Grzegorz
Super!
Amrin
Good and prompt
Tony
Quick & Easy booking system online
Bartolo
We were very happy with how easy it was to make the booking
Thomas
Excellent!
Thomas
Excellent!
Ursula Tess
Good
Michael
Janis
We were very please with the online service it was easy and quick.
Lisa
It was so easy and the booking office answered a question so quickly. I was amazed. I am a NY-based travel agent who specializes in Italy & appreciate the great service. Grazie tantissimo
Julia
great service
Jones
very good, quick ad easy to book
Stephen
You provide a very easy on line service. It allows me to plan and organise my travel arrangements without any problems. Thankyou
Halvorsen
It was easy to find the tickets and the timetable was also easy to understand. Also very easy to book tickets, and you had a very quick response.
Judy
Everything went very quickly and smoothly with the online booking.
Hilton
Very good. We are not Italian but were able to purchase tickets online.
Sandra
Thank you very much for your quick response, received our tickets by e-mail today. As there will be 4 cruise ships in port very relieved we have our tickets purchased In advance.
Philippe
Perfect.
Michelle
I found navigating the website very easy , as was the booking process . Great communication too
De Jonghe
Indien het oprijden en de overtocht even vlot verlopen als het boeken dan gaan wij zeer tevreden klanten zijn
Jens
Good efficent service.Recommended
Saltzman
Excellent! Easy to use!
Peter
Very happy with the service. It was straight forward and simple enough to complete.
Sisu
I dont receive a invoice
Mark And Gendie
Very easy to use service and prompt replies from reservations staff.
Marshall
Speedy excellent service provided
Knott
As a first time user I found the site very simple to use (and in English was a real bonus), the response times were extremely good to any queries that I had. So overall, a really good experience. Maybe value for money is my only reservation that prevents a 5* review.
Barbara
Easy to order even from Canada. . Tickets did not appear on initial email, but order was corrected promptly. Thank you for excellent service.
Kinga
Booking system so far works v good.Let me be back with my opinion about travelling.
Harold
Your booking agent Jessica was very professional, kind and helpful. There was a problem with your online banking portal for a couple of days accepting credit cards from the U.S. but thanks to Jessica the issue was identified and corrected.
Jose Eduardo
Very clear site and easy to work.
Latoya
Very convenient.
Smits
It is not clear from the information of the site, that the ticket I bought is just a voucher, and that I still have to check-in to acquire a tichet with which i can embark. The response on my e-mail was however quick and adequate, so now I am wellinformed
Theissen
Good and rapid servivce - thank you
