Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 51294 Reviews

98% of our customers recommend our service to their friends.
Robert
This was a quick and easy way to purchase tickets for the ferry to Capri. Do this early, because we had to take a different out boarding time because, especially during the summer, the ferry books quickly. I would recommend this service to all. As a novice in making early plans for vacations, I was thrilled with the ease and efficiency.
Ragnar
Earlier today I tried to book for tomorrow, but it was said that i was not possible to book. Wheb I tried in the afternoon it worked
Rochelle
Yours was the third website I tried to book through. It all went ahead smoothly and quickly. Thanks for a great service. Now to enjoy the overnight ferry trip.
Gregor
Very good!
Mieczyslaw
Simple and fast booking service Thank You
Yulia
Super.
Ulrika
Super
Derek
I was very pleased with the service. But my credit card was attempted fraudently to be used after paying for these tickets. Maybe your online security might need attention.
Ales
Easy and fast booking
Antionio
Competent and professional, especially when contacted by phone. I wish to particularly compliment "Rita" one of your telephone operators who was extremely courteous and patient when assisting me. The site was "user" friendly.
Adams
I don't understand why the ticket says not valid for boarding - this is worrying and confusing me. Do I get another ticket then?
Dear Customer, we kindly inform you that several ferry companies do not issue directly a ticket valid for boarding, but just a voucher. This voucher must be be presented to the ticket desk at the port before departure in order to collect the boarding pass. Should you need any further information please do not hesitate to contact us. Best regards, The Staff of Ok-Ferry
Mulligan
Very happy with how easy it was to complete ticket purchase. Response by your staff Ingrid to two of my questions was very good. If I am ever in Amalfi again you would be my only choice to buy tickets
Laursen
very good
Kirstin
Excellent. Online booking was very fast and easy!
Simon
Easy, fast, clear and no problems with payment. All good!
Mary
You were very helpful. I had some issues pre-authorizing my credit card and your customer service department was very thoughtful and sending emails to me. Very helpful service.
Gennarelli
I was very pleased with the ease and speed of your service.
James
The tickets were emailed to me but were not accepted by the ferry. I had to leave the line and go to the ticket office to acquire new tickets for a later ferry. In the future I will not use this service and will opt to go directly to the ticket office.
Dear Customer, we apologize for the inconvenience. We kindly ask you to send us an email to booking@ok-ferry.com, by specifying what happened. Thank you, the Staff of Ok-Ferry
Orris J M
Very easy to make the reservation for me and my wife Luiza
Marlar
Bought online. Ticket received says 'This ticket must be printed & presented to our crew at the time of boarding" but you can't use it to board. It should be called a voucher and say to present to port office to exchange for ticket. Should be able to present email to port office to get tickets instead of printing out. Onboard crew were great & waited for me to run to port office to get ticket.
Dear Customer, unfortunately many ferry companies do not issue directly an e-ticket. The voucher you have received by email also reports that for that specific Company is mandatory to perform the check-in at the port offices, just below "This ticket must be printed & presented to our crew". We remain at your disposal for any further information. Thank you, The Staff of Ok-Ferry
Ekeberg
Very good service so far. I had some questions sent by email and got answers to my email in no time :)
Frances
Very nicely done . The only thing I would suggest is an option to notify 2 email addresses of the reservation info
Tim
Excellent booking, confirmation and communication. We will book another cruise with this company while we are there. Thank you
Ragnar
Everything was OK
Spencer
Great source of public transportation. Boat was late in the early morning arriving to the dock, so account for some kind of lateness - ours was about 30 minutes late. Other than that, getting onto the boat is a little unorganized and crowded. Also it's important that you go to the ticketing booth to get a print out of the tickets if you booked online - was not about to get on without checking in.
Kevin
Website was easy to navigate and we received our information via email very quickly!
Marco
Easy to make A booking the site is good to find and well ordered
Colin
Very quick very efficient, easy steps to follow when completing the booking
Annette
The website was easy to use, Great experience!
Richter
You are asking for a secured credit Card - which is quite troublesome...
Dear Customer, thank you for taking your time for the review, we kindly inform you that all online payments require the security code, this is a standard and safe procedure. We remind you that you are making a booking on a secure server and once the transaction is completed no data remains in the memory. The Staff of Ok-Ferry
Lisa
After entering all of my credit card information for some reason it was not processed. The e-mails I received were helpful in figuring out why the initial process did not go through. One issue I found was when receiving my ticket confirmation, my whole family came up as males, I do not recall being asked to provide sex of passenger. I hope this will not be a problem when boarding.
Dear Customer, we kindly inform you that the gender (M or F) reported on this specific ticket is not relevant for boarding. Thank you, the Syaff of Ok-Ferry
Jon
The booking service was very simple and gives a great first impression of your company. We hope the ferry service is just as good.
James
Very good!
Anthony
We will be holidaying in Sorrento and wish to spend one night in Naples. We have done this before and used the ferry but wished to avoid the ticket queues. The on-line booking was quick and easy and the English page made it even simpler..We give 5 Stars and recommend this service. Grazie Mille
Kathryn
This was a simple and easy process to purchase tickets for the ferry in advance of our trip. Now I am assured of our tickets without worry.
Gately
Easy to use website
Julie
Very good, an easy-to-use website and very helpful staff who speak good English!
Angelika
Overall very good user friendly on line booking service. The only area l filled wrong is l put my Husbands name as being the first person and myself on the return. I thought that the question was asking who will be travelling. Otherwise very good. Thanks hope that we have a great trip.
Kari
Good service.
Stephen
good efficient and cheaper prices than competitors.
Helen
Easy to use ticket purchasing interface. Fast follow up with email of receipt and ticket.
Daniel
Great service! Thank you very much! I strongly can recommend Capri ferry bookings using this service even though the booking fee of EUR 12.00 is quite high compared to the ferry ticket (EUR 18.00) but it is worth while having a confirmed ticket to avoid standing in line at the port.
Sylvaine
You made three mistakes in issuing the ticket 1) I'm a lady not a man 2) I'm French not Italian 3) The trip is NAPOLI to CAPRI and not NAPOLI to CORSICA
Dear Customer, thank you for taking your time for the review, we kindly inform you that for the ferry company you selected gender and nationality are not important for boarding. We have double checked your ticket and we confirm the ferry route is correct, Napoli-Capri. Should you need any further information do not hesitate to contact us. Best regards, the Staff of Ok-Ferry
Daniela
Excellent!
Stephen
Very well laid out information which makes booking the correct ferry very easy. Would recommend this site.
Ksenija
For now, everything went o.k., except that I made one booking before in which I could not pay with Paypal account, since our country is not among possible payments, but I could not change the payment possibility before closing the booking.
Tina
Excellent service - ordered tickets online - received confirmation and e-tickets within 24 hours. Looking forward to our trip to Capri.
Alexis
Simple and easy to use. Quick confirmation by email. Satisfactory service.
Jamie
Very good easy and efficient - just a warning to other customers, please check your junk mailbox if you can't find emailed tickets at first
Martin
Very easy to use site and a quick response!