Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.
Average rating
Based on 50940 Reviews

98% of our customers recommend our service to their friends.
Saner
Only one problem, it's impossible to book a one way Ticket!
Tarbine
very good
Rzayev
User friendly site, provides great options on the itineraries, pleasure to deal with.
Gustavo
Thank you for all your kindness
Sylvie
Fast and efficient :)
Debora
It was easy to book the tickets online!
Layla
Simple and easy to use.
Christina
It was simple to get buy the tickets!
Oláh
fast and efficent. thanks you!
Reinitz
Excellent!
Jing
Quick response
Annette
very good service, very helpful, good website
Jana
It is a quite expensive, if I have booked more tickets.
Ann-Charlotte
If we come to Capri again we would surely use your services again.
Virginie
Very easy to book and website very clear.
Roberts
Excellent service. Very speedy despatch of tickets. Web site very easy to use.
Kenneth
Service was prompt and pleasant. I would recommend using ok ferry to others. I plan to book another trip with them shortly.
Christina Leow
Very prompt and clear in their reply of my queries.
Noel
I needed ferry tickets from Naples to Sorrento and I was pleasantly surprised at how easy it was booking with Ok-ferry. I was a little concerned when I received an email asking for payment when I had given my credit card details on the booking page, but I followed their instructions and received the tickets within a few minutes of paying, by return email. I would use this company again.
Susan
excellent , tickets arrived by e'mail the next day. easy booking system to follow
Robert
Excellent service
Jorge
Excellent service.
Klaus
I paid 111 €, but the cost of the Ferrys is only 66 €. for me the difference is to high
Dear Customer,
following a verification of your dossier WT15E44126, we have noticed that the total payment was EUR 84.80, not EUR 111.00, as specified in the summary sent by email. Therefore we kindly ask you to check the payment with your credit card to make sure everything is correct.
Best regards,
Ok-Ferry Staff
Aleksandar
When I was preparing the booking of the tickets all steps were pretty simple. Only problem that I had is the payment. I did the transaction but there was no booking. I got the mail from the support team which was OK but when I redo the payment through secure web link was blocked. On the end it show that payment was not successful which was wrong. I got an e-mail with confirmation and the tickets.
Aleš
Everything was perfect.
West
Very efficient and easy
Robert
Absolutely hitch free. Couldn't print but ticket office obliged instantly. Eurail could learn a lot from SNAV.
Andrew
Easy to use and fast confirmation of booking. Tickets sent by email next working day. No hesitation in recommending to others and I'll definitely use again
Buxbaum
everything fine - thank you!
Elizabeth
The capri.net website is excellent, and the follow up with your ticket information and sale is also very helpful. Great to have it sorted when we are under a bit of time pressure on our departure date, thank you.
Steven
simple and fast.
Mudit
Extremely convenient and informative site!! Highly recommended 👍🏻
Eileen
The service was very good. I got the tickets in my email in less than 12 hours. I would recommend in the future having space to enter the names of each of the passengers for the ferry instead of only one name. Thank you for your service!
Karen
so far - I haven't travelled yet - it's been quite clear and easy. I hope we can make the connections and all will be well.
Perinotti
I am very happy with the service.
Hartley
The service is excellent and very user friendly. My tickets were emailed to me within 24 hours
Paul
Very fast and easy booking tickets
Catherine
Great service! Called me to make sure I received my tickets.
Solovjovs
The service is very good.
Francesco
Easy to use and book my tickets
Abel
Everyting OK, only the payment with Credit Cards is not so easy. I think you need to put more information to facilitate the clients. In this form is necessary to inform that is necessary to complete the stars. Regards
Suzanne
Very easy to book tickets. Easy to understand. Efficient responsive service
Sherri
I reserved a ferry ticket from Capri to Napoli using OK Ferry. It was very easy and fast. I received a confirmation email quickly. The cost was accurately reflected on my credit card. So far so good! Thank you OK Ferry!! We cannot wait for the trip.
David
The response received from OK Ferry was very timely and we had our tickets within 24 hours.
Paul
Every thing was fine. However, I usually get tickets immediately when I book on the internet E.G. theatre tickets. It can be worrying if you have to wait before the ticket is e-mailed. This is not your fault, it is a systems error. In addition, I originally tried to book the ticket in February. The web site let me - but a ticket was never sent. I was too early but this was not shown on the site.
Steven
FAST AND EFFICIENT ORDERING SYSTEM
Ugo
Very good
Ana Beatriz
Very easy, took a bit over a week to get the process completed.
Darrell
Very good prompt service (and you dealt with English language very well). I will certainly use you again.
Miki Chojnacka
Very good, I have been kept informed about the tickets and changes and my emails were answered promptly