Average rating
Based on 53734 Reviews
98% of our customers recommend our service to their friends.
Average rating
Based on 53734 Reviews
98% of our customers recommend our service to their friends.
Fast, simple, totally legitimate. It seemed too easy at first but I got my tickets within minutes of payment in my email.
I asked for a ferry on a particular date, somehow it reverted to the day before. I didn't notice it until the transaction was complete. I went to change it and they charged me 26.39 euros to change it. Even though I bought the Trip Cancellation Insurance. Seems a bit outrageous.
Dear Customer, in case of changes or amendments to ticket already issued, allowed by the Terms and Conditions of the ferry Company involved, the Customer will be required to pay change fees according to the Company’s Transport, Conditions in addition to a fee owed to Traghettilines for each change or amendment as management fees. The Cancellation Coverage Appendix can be activated in case of cancellation, not in case of change. Best regards, the Staff of Ok-Ferry
painless to purchase my ferry tickets for my vacation... fast service and prompt answers
Laura was a fantastic helper . She aided me in finding the best price.
Purchasing a ticket is pretty simple.
we appreciate how quick and effective the answer was.Great customer service.
good platform for buying tickets ... Making a reservation just takes a few minutes
really user-friendly website and quick email confirmation
I'd want to convey my appreciation to Martina for her help, I received a call handled in the most professional manner possible :-)
100% satisfied
Your website appealed to me as being highly user-friendly
You're doing a fantastic job, in my opinion
Thank you for your exceptional help in getting a reimbursement for my cancelled ticket
They provide quality service
they gave me a number of options! Thank you very much for your assistance
really happy with the ticket price that we spent
great experience during the reserving procedure
I booked a ferry on the wrong date by mistake, emailed this company immediately while also purchasing tickets for the correct date. I asked for a refund and the company did not even respond.
Dear Customer, we kindly inform you cancellation requests must be made by accessing directly to your User Area on our website. Best regards, The Staff of Ok-Ferry
Supportive, offering best options for your sea travel
Great assistance and explaining the details of the ticket
super easy! he whole process was made so easy... would definitely rate this 5 stars 🌟
They go above and beyond to make the customers happy
Great customer support: we had an issue with my our purchase and we weresurprised by the speed of response
I'm very happy with the mrferry service I've booked and look forward to future travels!
we have been using this website for 5 years and it gets better with every time
excellent customer service and good listening skills
Very nice experience with okferry, great communications prior to our trip, I was able to get my boat fixed quickly.
Booking was very easy and all worked well
Easy to use booking service that I'd use again and recommend to others. Some feedback on this survey: for those who don't know how to translate a web page into another language, the greeting above is only displaying in Italian even when you select the English language option. Perhaps this can be changed.
Been looking for a website like this for a long time GOOD JOB!
It would be nice to have an English language option when you are at the "Download Ticket" page (I clicked on the Italian flag but there were no other options).
Dear Customer, thank you for your feedback, we kindly inform you that you can change language in your "User Area" by selecting the appropriate flag. At your disposal for any clarification, the Staff of Ok-Ferry
his is such a great way to plan your trip to the Amalfi coast
A very useful tool
was having difficulties finding suitable itineraries on online websites, but OkFerry is a unique platform for planning your ferry trip ! easy to use !
good communication, 100% recommend.
This is the first time I have used anyone other than just the ferry company, they handled our travel requirement to our complete satisfaction
they helped me to make needed changes after the booking, extremely attentive service
we received help finding the ferry we needed.
Easy to understand, i loved getting multiple options.
we always find the best routes and fares for our travels, Elena promptly answered every question along the way
good service throughout
I am really satisfied with your service.
Excellent service. I am so pleased.
The entire experience was really smooth and we had Martina help us through any questions we might have
Straightforward, direct communication and great follow up
Excelent
Your website is wonderful and you did a marvelous job! Well worth the small handling fee. Many thanks for your excellent service!
I entered my destination and many choices came up. Info pop-ups clarified any questions!
It was that easy! Fares were comparably less than other sites
Booking through ok-ferry.com was absolutely the best and easiest process I’ve ever had when booking online!